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5.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,129 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Grand Caravan steering problems

steering problem

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2002 Dodge Grand Caravan Owner Comments

problem #7

Jan 312003

Grand Caravan 6-cyl

  • Automatic transmission
  • 9,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Grand Caravan. While driving between 10-20 mph, the brakes squealed and made a grinding noise when applied. However, the vehicle still stopped normally. A police report was filed. The front brakes were replaced, the front rotors were cut, and the rear drums were cut and adjusted at 9,000, 22,000, 33,000, 45,000, and 61,000 miles. The dealer stated that the failure was caused by the brakes having a lot of weight on the front end. The failure mileage was 9,000 and current mileage was 67,000. The dealer stated power steering noise, vehicle revving on hills. Updated 11/14/07

- Pittsburgh, PA, USA

problem #6

Apr 052003

Grand Caravan 6-cyl

  • Automatic transmission
  • 30,000 miles
Power steering system is making extreme amounts of noise. There is a high probability of premature failure causing loss of vehicle control if it happens during a cornering maneuver. Dealer(s) acknowledge this is a defect on this model and get many complaints from customers. Manufacturer has been contacted and refuses to repair the defective components.

- Greenville, SC, USA

problem #5

May 032004

Grand Caravan

  • 44,000 miles
Power steering failed.

- Roseburg, OR, USA

problem #4

Oct 012003

Grand Caravan 6-cyl

  • Automatic transmission
  • 27,000 miles

A D V E R T I S E M E N T S

My 2002 Dodge Grand Caravan steering system. The steering system makes a rubbing noise, binding, vibration, wandering and play in steering. I took it to stockton Dodge in California. At first they promised to call me back when a recalled part came back but no call was made. The last time they told me Dodge was investigating this and there is no known solution at this time. This is not acceptavble and has a very high chance of causing an accident. If they can't fix a clear problem which lowers the car's value, is dangerous and uncurable, they have a duty to refund the money paid under the lemon law.

- Valley Springs, CA, USA

problem #3

Oct 182002

Grand Caravan

  • Automatic transmission
  • miles
Where to start, since the dau we bought it in 7/02, we have brought it in 3 times for faulty windshield wiper problems, we lost powering steering (thank god my wife was not driving it with our two small kids), the rear hatch didn't work and it took 3 months for us to finally get it fixed, we have to replace the brake pads at 14,000 miles, and just recently the alternator had to be replaced. Now there is a problem with the brakes they make a horrible sound when pressing on them and is going into the dealer again next week. My wiper refuses to drive the Caravan that we bought so it would be easier for her with the kids, but she feels that something else is gonna go wrong. We wrote a letter to Chrysler and they responded "we're sorry for the inconvenience". (the date of the first incident listed below may not be exactly when it happened, the paperwork is at home.)

- Levittown, NY, USA

problem #2

Aug 012003

Grand Caravan

  • Automatic transmission
  • 12,000 miles
The power steering is making a sporadic whining noise only in the first few miles of driving when the vehicle is cold. Trying to work with local dealer to replace the pump, however, since it doesn't happen all the time they can't "fix it if they don't hear it" I didn't consider this a safety concern until recently. It's happening so often now that I fear the power steering will fail.

- Washington, NC, USA

problem #1

Mar 012003

Grand Caravan 6-cyl

  • Automatic transmission
  • 4,900 miles
Power steering failed. Heard a whining sound while at a stop light, a short time later I was almost unable to make a turn into a park, because the power steering was gone.

- Iron Mountain, MI, USA

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