Grand Caravan 3.2L V6

• Automatic transmission
• 20,850 miles

I took my 2005 Grand Caravan in for a routine oil change and tire rotation at a five star dealer {which is where I purchased the vehicle from new}. When I got it backed it ticked like the damn crocodile from Peter Pan. I took it back and was advised that I needed new lifters. The dealer gave me some BS about how it was because I didn't change the oil every 3k miles. I think that this is bullshit but I don't say anything. They have my vehicle for the day - no rental so I'm making arrangements for child pick up etc. I'm called at 3:30 in the afternoon by the dealer who says that they fixed the lifters but now they need to order me a short block because the noise is still there. When I ask why I am again told that it was because I did not change the oil every 3k miles. Now, I have a 1999 Grand Caravan that my spouse drives and he seldom changes the oil and when he does he doesn't end up needing a brand new engine - and that vehicle has 125k plus miles on it. Then the dealer tries to make me feel grateful that they are going to fix this problem under warranty - well I would hope so..... I then do some internet research and find that I am not the only person who has faced this problem - albeit most at just around 36K miles - and all of them were told the same thing about the oil changes - even those that could verify that they HAD changed the oil every 3k miles. I've been told I could file a complaint with Chrysler but not to expect much - they apparently don't want to hear about these issues. I have always owned a Chrysler product. My father and brother work in the automotive industry so I have always tried to buy American as well..... however, this is turning into the van from hell and I can't afford to replace it right now. But I guarantee my next vehicle will be a Toyota or a Honda..... if you want to know why we keep losing business to overseas companies it's because American products are built for crap and Americans are more interested in making money than quality. I'm by no means pro-foreign but if I can purchase a quality foreign vehicle or a piece of junk American vehicle I'm going for quality.