10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,678 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Grand Caravan body / paint problems

body / paint problem

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2016 Dodge Grand Caravan Owner Comments (Page 3 of 10)

« Read the previous 20 complaints

problem #142

Jun 212021

Grand Caravan

  • miles

A D V E R T I S E M E N T S

The sliding door is sealed shut..It will not open by the fob or manually effectively trapping passengers including my disabled son in the vehicle. UNSAFE AND SHOULD BE RECALLED

- Philadelphia , PA, USA

problem #141

May 102021

Grand Caravan

  • 86,000 miles
The driver's side power-sliding rear door will not operate using the key fob, the center button in the front seat, or by manually pulling the inside or outside handle. It appears as though the lock mechanism is stuck in the locked position.

- Grand Rapids, MI, USA

problem #140

Apr 292021

Grand Caravan

  • 32,000 miles
Rear sliding door suddenly became stuck in the locked position and I am unable to open the door in any way. This is causing my children to have to exit the van on the traffic side of the car. This would also leave my child trapped in the car should an emergency arise or an accident occur on the other side of the van.

- Westwood, NJ, USA

problem #139

Apr 142021

Grand Caravan

  • 127,000 miles

A D V E R T I S E M E N T S

My drivers side passenger door will not open or unlock. After some research it seems its the actuator. Which is costly to repair and a safety hazard. I read lots of complaints about the door being stuck and all of a sudden coming open while driving. This is a safety hazard especially with kids in the car. Or what if theres an accident and we cant get the door opened to get everyone out safetly.

- Wellford, SC, USA

problem #138

Mar 252021

Grand Caravan

  • 75,000 miles
Driver side motorized sliding door stuck closed and will not unlock to open. Cannot manually unlock door as the mechanism will not move. Unlocking by key fob or button will not work either. Issue found after parking vehicle upon arrival home. The door would not open and I had to roll down the window to get my infant out of the car seat located by the stuck door. I have four children in the back who are now limited to entering and exiting through a single passenger side door. If there was an accident or emergency they would not be able to exit the vehicle through the driver side sliding door. This is a major safety issue with my children being the most at risk due to a failure of the sliding door locking actuator. With a high cost of repair and no recall Chrysler is jeopardizing the lives of many in a vehicle made for families. The issue is acknowledged in safety bulletin 23-017-20 but this may not be covered by warranty. There needs to be a recall for this issue immediately.

- Van Buren, AR, USA

problem #137

Mar 172018

Grand Caravan

  • 43,000 miles
The driver's side sliding door is stuck in a locked position. It will not unlock with the fob or manually. I have been living with this hazardous situation for three years, one year after purchasing the vehicle and the vehicle was only two years old when it malfunctioned. I went to a store, getting out of the vehicle the door worked, and upon returning to the vehicle the door wouldn't budge. At the time I called my local dealership to see how much it would cost to fix and they wouldn't quote me a price so I never took it in. Upon some quick research online recently I realized this isn't an isolated occurrence. Apparently many Dodge Caravan owners have had, specifically the left door, get stuck in the locked position permanently. This is a major safety issue.

- Jacksonville, NC, USA

problem #136

Mar 022021

Grand Caravan

  • 80,900 miles

A D V E R T I S E M E N T S

The driver's side passenger sliding door has been in the locked position for some time now and it cannot be opened manually or electronically. I came out of the store into the parking lot and tried to open the side door to load my groceries with no success. I have been doing some research and apparently this is a common problem in the Chrysler/Dodge minivans. This is a safety hazard not to mention a very expensive problem to fix. I would like this issue to be examined and possibly recalled.

- Harrisburg, PA, USA

problem #135

Mar 142021

Grand Caravan

  • 39,000 miles
I drive 10 minutes and parked. I went to unlock rear driver side sliding door. It was stuck. My infant daughter is there and I could not manually or electronically get the door to open. It's a safety concern.

- Fallon, NV, USA

problem #134

Mar 092021

Grand Caravan

  • 64,000 miles
Our passenger sliding door, of our 2016 Dodge Grand Caravan, has been making a buzzing noise when we hit the unlock button. After doing some reading we had concerns the door would soon not function. Then, just a couple weeks later, our driver's side sliding door was stuck in the lock position. It can't open, manually or automatically. Huge safety concern. I brought it into the shop and the driver's side sliding door will be $1,000 to fix and the passenger door will be soon to follow. It sounds like this is a common problem in these Grand Caravan. Something isn't right.

- Detroit Lakes, MN, USA

problem #133

Dec 012020

Grand Caravan

  • 57,896 miles
The drivers side sliding door will not unlock manually, I was told it is a bad actuator. This poses a safety risk for passengers in the second and third rows if they must exit the vehicle in an emergency. This is a prevalent problem with is year, make and model and should be a recall due to the safety risks

- Middleville, MI, USA

problem #132

Jul 192018

Grand Caravan

  • 65,000 miles

A D V E R T I S E M E N T S

My hood flew open while driving on the highway, and I checked the NHTSA site and see there was a recall for the hood latches, but apparently not for

- Sarasota, FL, USA

problem #131

Feb 012020

Grand Caravan

  • miles
Driver side door lock actuator has faulted resulting loud buzz sound due to the electrical motor in actuator to not properly move. Fearful of a electrical short occurring especially since this where my 4yr old daughter has to sit. Also if the lock possibly goes completely out I'm fearful of 2 things 1. as my daughter sit by that door it at any moment becomes not locked allowing her to open while vehicle in operation 2. vehicle no longer locked while vehicle unattended allowing anyone acess it's been buying for awhile now have not received any safety recall information on this yet. Thank you

- Foeest Hill, LA, USA

problem #130

Oct 032020

Grand Caravan

  • 80,000 miles
When doors are unlocked a loud clicking/grinding noise happens in back passenger side sliding door..not sure if door stays locked..haven't really tested in while in motion

- Fort Jennings, OH, USA

problem #129

Nov 292020

Grand Caravan

  • 62,395 miles
All of a sudden the driver side sliding door is frozen locked and will not open. I have tried everything to be able to open the door - from outside and inside and it does not unlock or open. This is a serious safety issue - if my grandchildren are sitting in the middle and back seats - how will they get out in an emergency?

- Belmont, CA, USA

problem #128

Sep 012020

Grand Caravan

  • 38,000 miles
Rear sliding doors get stuck on the lock position and can't be opened (defective actuator). The dealer will not replace it. If rear-end crash or fire possible death may occur.

- Arlington Heights, IL, USA

problem #127

Jan 012020

Grand Caravan

  • 75,000 miles
The right side door makes a buzzing sound when the door is unlocked. The door lock actuator is faulty

- Terre Haute, IN, USA

problem #126

Oct 222020

Grand Caravan 6-cyl

  • 67,109 miles
THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY. CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Sierra Vista, AZ, USA

problem #125

Jan 152020

Grand Caravan

  • miles
Driver's side sliding door stuck in locked position. 46,544 miles

- Wylie, TX, USA

problem #124

Oct 202020

Grand Caravan

  • 69,602 miles
The driver side passenger door will not open and is "locked". no manual or fob attempt will allow entry or exit. In the event of an accident no one will be able to open this door. This is reported 100's of times on various sites as a known issue with this model.

- Boiling Springs, SC, USA

problem #123

Oct 182020

Grand Caravan

  • 98,770 miles
Lock actuator in passenger side sliding door does not function, buzzes loudly. Whether vehicle is stationary or moving, lock fails.

- Fond Du Lac, WI, USA

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