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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 11 of 32)

« Read the previous 20 complaints

problem #421

Jun 022015

Journey

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled without warning. The vehicle was able to be restarted. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

- San Antonio, TX, USA

problem #420

Jun 252015

Journey

  • 85,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the check engine warning light illuminated and the vehicle stalled while accelerating. The contact also stated that the steering column and transmission were abnormally warm when the vehicle was operated. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of failure. The approximate failure mileage was 85,000.

- Garden Grove , CA, USA

problem #419

Feb 062015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Kingwood, WV, USA

problem #418

Mar 252015

Journey

  • 133,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle experienced a complete loss of power. The contact stated that the vehicle exhibited the failure several times while stationary and driving without warning. The contact received notification of NHTSA campaign number: 14V373000 (electrical systems) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 133,000. The VIN was not available.

- South Boston, VA, USA

problem #417

Jun 282015

Journey

  • 68,000 miles
The contact owns a 2009 Dodge Journey. While driving approximately 15 mph at night, the headlights, interior lighting, and all the warning indicators started flickering. The vehicle was driven to the contact's residence. The vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. In addition, the contact received notification of NHTSA campaign number: 14V313000 (air bags, electrical system). The approximate failure mileage was 68,000.

- Richmond, VA, USA

problem #416

Jun 262014

Journey

  • miles
The contact owns a 20009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time of the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Richmond , VA, USA

problem #415

Jun 262014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Roseville, MI, USA

problem #414

Dec 142014

Journey

  • 79,000 miles
Vehicle randomly will not start. Everything (lights, air, radio) works except it will not start, makes a clicking noise but will not turn over. We have paid Dodge over 300 dollars to have this issue fixed but it keeps reoccuring. First time we had to have it towed they said it was a software issue and bad battery. We paid for that and not even a week later I was stranded out of town at night with my children. Dodge had it towed thr next morning and could not identify the issue. We have since had to have it towed 2 other times back to Dodge and they have fixed the starter and on the last occasion they said nothing was wrong. Once we had the battery jumped to get it started and it is a brand new battery, however that doesnt always work. We are still dealing with this issue. We received a recall notice in the mail for bad ignition and key issues in may and we still have not been able to get it fixed. We were told by Dodge that we would be put on a waiting list for parts and it could be months as there are a lot of people who are having thr same issues and not enough parts are available. Please look into this issue. No, I didn't crash but it is a safety issue when you are stranded far away from home and noone can help you. It is expensive when I end up having to pay 100's of dollars I'm towing. If you google the issue there are multiple complaints of the same issue and Dodge keeps saying to everyone that they can not identify the issue.

- Rosamond, CA, USA

problem #413

Jul 012010

Journey

  • 20,000 miles
I have repeatedly asked dealers to put me at the top of the list for the parts when they come in. To unlock the car, you have to hit the lock button and the windows come down (awful during rain storm). Many times, the ignition just goes click, click, click. And now the message comes up "wrong key." Plz help me get these parts replaced before an accident happens. There's also all kind of electrical problems in dash: If you turn on the radio, you cannot switch to cd, and vice versa sometimes the radio won't come on at all.

- Knoxville, TN, USA

problem #412

Jun 302015

Journey

  • 89,000 miles
The contact owns a 2009 Dodge Journey. While the vehicle was at a stop, the message rkb key was displayed across the instrument panel. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 89,000.

- Ridgeley , WV, USA

problem #411

Jun 262014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Stigler, OK, USA

problem #410

Jul 292015

Journey 6-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle took numerous attempts to start. Occasionally, the transmission needed to be pulled in order for the vehicle to start. The dealer diagnosed and repaired the vehicle, but the failure recurred. The vehicle was brought to an independent mechanic who diagnosed that the ignition switch sensor was faulty. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000. MA 10/2 the consumer stated a sensor was replaced on 9/8/15 the vehicle now starts on the first try. Updated 10/08/15

- Bethlehem, GA, USA

problem #409

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Marion, IN, USA

problem #408

Feb 112015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Horseheads, NY, USA

problem #407

Jul 282015

Journey 6-cyl

  • 115,000 miles
I went to start my vehicle and it failed to start again, the starter kept trying to start by clicking the battery terminal then began smoking and cause the casing to melt, 3rd battery in 3 years. Updated 09/15/15 the consumer stated the key fob fell out of the ignition, while driving, and the vehicle stalled. Updated 09/16/15

- Hillsborough, NJ, USA

problem #406

May 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the notice for NHTSA campaign number: 14V373000 (electrical systems) was received in may of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 09/21/15

- Logan, AL, USA

problem #405

Jul 152015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts (win module) needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- La Feria, TX, USA

problem #404

Jul 232015

Journey

  • 112,000 miles
Having unexplained starting issues with my Dodge Journey -- I am being told that I need a new tipm to make my car work. However, there are no parts available at any Dodge/Chrysler dealership.

- Bettendorf, IA, USA

problem #403

Apr 302015

Journey

  • 122,000 miles
The contact owns a 2009 Dodge Journey. When the ignition key was turned to the on position, the vehicle failed to start without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switched needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 122,000.

- Paterson, NJ, USA

problem #402

May 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. While parked, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Corona , CA, USA

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