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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 24 of 32)

« Read the previous 20 complaints

problem #161

Oct 142014

Journey

  • 105,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the engine failed to start and the żbad keyż warning light illuminated. The contact was able to wiggle the key several times in order to start the engine. The failure progressed until the contact was no longer able to start the vehicle permanently. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) in September 2014 prior to the failure however, the parts needed for the repair had not yet become available. The failure mileage was 105,000.

- Delaware, OH, USA

problem #160

Nov 012012

Journey

  • 27,000 miles
The contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle stalled. The failure occurred several times. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system); however, the part needed to repair the vehicle was unavailable. The dealer stated that the part was ordered, but not received. The vehicle was not repaired. The failure mileage was 27,000.

- Jersey City , NJ, USA

problem #159

Sep 092014

Journey 4-cyl

  • 68,423 miles
Drove vehicle to work came home it wouldn't start. Had it towed to the dealer they did a voltage test and said it was the battery. Replaced the battery a week later it wouldn't start. Had it towed to the dealer again this time they kept the vehicle for two weeks and they came to the conclusion that it was the tipm module for a cost of $1,500 and the part is on back order. Since this part was not a recalled item I would have to pay out of pocket since I didn't purchase a warranty from them when I purchased the vehicle in June 2014. Had the vehicle for only 3 months and it broke down.

- Pilesgrove, NJ, USA

problem #158

Jun 092014

Journey 6-cyl

  • 94,705 miles

A D V E R T I S E M E N T S

On several occasion my car would not start - I would sit sometimes for about 15 minutes before my car would start. Took it to the mechanic several times (no findings). Just one day, my car would not start - called roadside service - would not start - car just completely shut down. Had to have the car towed ($138) & had to have a wireless control module installed $830.59 - Dodge/Chrysler need to stop playing games - just received a recall for "wireless ignition node module detents" - but Dodge claimed that the work that I just had done is not the same - it's still wireless, it's still a key issue, it's still a module, it's still regarding the ignition, my mechanic said it's the same - who do you believe - not Dodge/Chrysler - they need to man up and accept the responsibility at all cost!

- Columbia, MD, USA

problem #157

Sep 022014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system); however, the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Detroit, MI, USA

problem #156

Sep 062014

Journey

  • 62,000 miles
The vehicle wouldn't start was just making a clicking sound. Had it towed to the dealer and they said it was the battery. Replaced the battery drove home a week later same thing happened vehicle wouldn't start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor I just bought this vehicle from them in July 2014. They also stated they didn't know when the part would come in since its on back order.

- Pilesgrove, NJ, USA

problem #155

Aug 152014

Journey 6-cyl

  • miles

A D V E R T I S E M E N T S

My car has been having trouble starting for some time now, which good thing I called the manufacturers and was informed of the recall. Was not informed any other way though." A little concerning" I called them because a couple of months ago my back passenger side door just stopped locking and unlocking. Then so did the back hatch door. It only unlocks after I sit there and either manually unlock it or eventually get it to go by pushing the button a dozen times. I'm worried my daughter is going to get locked in or open the door while the car is moving. Or much worse the airbags are not going to go off if an accident happens because something is obviously wrong with their wiring. Something needs to be done about this before children are the ones getting hurt.

- Key West, FL, USA

problem #154

Apr 212014

Journey 6-cyl

  • 116,500 miles
We bought this vehicle in April of 2014 with approximately 116,000 miles on it. The day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. I have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. It has a brand new key fob (bought and programmed by a Dodge dealership when we purchased the vehicle). It has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). I have been in a Dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. When we attempt to start the car, all we will get is a click. All of the lights, radio, etc work just fine, but it will not start. Sometimes it takes two or three attempts to start. Sometimes it is well over an hour. We are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. This is extremely concerning to me, given that the issue could cause my vehicle to shut down while I am driving at high speeds on the highway with my children. We also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. Please investigate this issue. We can't get a straight answer from Dodge as to what could be the issue. I am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. It is unsafe. Thank you

- Cosby, MO, USA

problem #153

Aug 182014

Journey

  • 97,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the driver side door controls failed to unlock all of the doors. As a result, the contact had to manually unlock the doors. The vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. The contact referenced NHTSA campaign number: 10V658000 (electrical system), but the VIN was excluded from the recall. The manufacturer was not notified. The approximate failure mileage was 97,000.

- Cleveland, OH, USA

problem #152

Jul 012009

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the key failed to turn in the ignition, preventing the vehicle from being started. The failure was recurring. The vehicle was towed on several occasions and taken to a dealer but was unable to duplicate the failure. The contact stated that the computer was reprogrammed but the failure persisted. The contact also stated that there was a clicking sound when attempting to start the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Ripley, TN, USA

problem #151

Sep 132012

Journey

  • 145,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was towed to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer had not been notified. The approximate failure mileage was 145,000.

- Suitland, MD, USA

problem #150

Mar 032014

Journey

  • 100,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.

- Benton , LA, USA

problem #149

Aug 032009

Journey

  • 10,000 miles
The contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle stalled intermittently without warning. The contact believed that the recall repair for NHTSA campaign number: 14V373000 (electrical system) had exceeded a reasonable amount of time. The dealer stated that the part was not available. The manufacturer was made aware of the delay and declined to provide an alternative remedy. The contact was extremely concerned for her family's safety. The vehicle was not repaired. The failure mileage was 10,000.

- Hialeah, FL, USA

problem #148

Jul 262013

Journey 6-cyl

  • 59,336 miles
Car will intermittently not start. Does not crank, just a clicking noise. Will start maybe after trying for 5 minutes or half hour later. The computer does not recognize the car did not start according to dealership and mechanic. Computer states operating as designed at this time. Has been happening for several years sporadically before and after July 2013. Cannot find reason. One time happened jumped the car with jumper cables and car started, had battery checked and it was fine. Have a case # 23738720 with Chrysler that was suppose to be sent to case management. Never heard anything back from Chrysler. A Chrysler dealer had car for a day in July 2013 and car started every time all day long. Could not find a problem with the car. This problem of not starting has probably happened at least a dozen times or more over the past few years. When car won't start just keep trying to start and eventually will start. Sometimes only turning the key fob 3 times and it will start, sometimes turning the key fob 20 times or so and then will start. Will not start with electric key start on key fob either.

- Pottstown, PA, USA

problem #147

Sep 192013

Journey

  • 65,000 miles
The contact owns a 2009 Dodge Journey. While driving 35 mph, the vehicle stalled without warning. After several attempts, the vehicle restarted. The failure occurred ten times. The contact received a recall notice for NHTSA campaign number: 14V373000 (electrical system); however, the part needed for the repair was unavailable. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 65,000.

- Fairview Park, OH, USA

problem #146

Aug 012011

Journey

  • 25,000 miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system). The contact stated that the vehicle failed to start after several attempts. While driving 40 mph, the engine stalled without warning. The failure occurred on numerous occasions. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 25,000.

- Lauderhill, FL, USA

problem #145

Sep 172014

Journey

  • 101,000 miles
Recalled for L25 win spacer ring installation. With new spacer ring is installed, the win sticks in the "start" position. It is necessary to manually rotate the fob back to "on" to get the running accessories, ie: Electric windows, radio, HVAC; to work. Nothing like creating a problem to fix a minor problem. Dealer says this is normal for this recall solution. Dodge 800-help line of no assistance.

- Columbia, TN, USA

problem #144

Feb 032014

Journey

  • 130,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle restarted, however, the failure recurred and the vehicle was towed a dealer. The technician stated the ignition switch needed to be replaced at the owner expense. The vehicle was not repaired. The contact received a notification for recall NHTSA recall campaign id number: 14V373000 (electrical system) which was an expansion for NHTSA recall campaign id number: 11V13000 (electrical system). The manufacturer was notified of the defect. The failure mileage was 130,000.

- Walterboro, SC, USA

problem #143

Mar 152014

Journey

  • 90,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at 65 mph, all of the warning lights flickered and the transmission shifted into a lower gear where it became stuck. The vehicle was towed to the dealer where it was diagnosed that there was no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Indianapolis, IN, USA

problem #142

Feb 112009

Journey 6-cyl

  • Automatic transmission
  • 1,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start and made an abnormal noise before stalling. The dealer stated that the digital panel failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 1,000. Updated 10/24/2014 updated 7/14/2015

- Pueblo West, CO, USA

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