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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
15 / 1
Injuries / Deaths:
14 / 0
Average Mileage:
19,472 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2009 Dodge Journey Owner Comments (Page 2 of 11)

« Read the previous 20 complaints

problem #197

Jun 012016

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving various speeds, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Springfield, MA, USA

problem #196

Jan 192016

Journey

  • 119,000 miles
The contact owned a 2009 Dodge Journey. While making a left turn at 20 mph, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact's vehicle fishtailed and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left elbow and knee that required medical attention. The contact received notification of NHTSA campaign number: 16V047000 (air bags) after the failure occurred. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.

- Pheonix, AZ, USA

problem #195

Jun 282016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The NHTSA campaign number was not provided. The contact had not experienced a failure.

- Tomah, WI, USA

problem #194

Mar 022016

Journey

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the air bag warning indicator remained illuminated. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.

- Orlando, FL, USA

problem #193

Mar 102016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the VIN was included in NHTSA campaign numbers: 14V373000 (air bags and electrical system) and 10V658000 (electrical system). The contact called the dealer, but the part was not available within a reasonable time frame. The contact was unable to schedule an appointment and determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Blue Ash, OH, USA

problem #192

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Greenlawn, NY, USA

problem #191

Mar 152016

Journey 6-cyl

  • Automatic transmission
  • 135,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. When starting the vehicle, the stability control, ABS, and emergency brake lights illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V047000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. VIN tool confirms parts not available. Updated 07/26/16 the consumer stated on two separate occasions, the brakes brought the vehicle to an abrupt stop. Updated 08/02/16.

- Longwood, FL, USA

problem #190

Dec 102015

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 16V047000 (air bags) and 14V373000 (air bags and electrical system). The parts were not available in a reasonable time frame to receive the repairs from the dealer. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Johns Island, SC, USA

problem #189

May 162016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mountain Home, ID, USA

problem #188

Apr 012016

Journey 6-cyl

  • miles
2009 Dodge Journey. Consumer writes in regards to parts still not available to repair occupant restraint control module recall notice.

- Plum, PA, USA

problem #187

Apr 072014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.

- Grand Junction, CO, USA

problem #186

Mar 282016

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tools confirms parts not available. Updated 06/14/16 updated 06/16/16.

- Levittown, PA, USA

problem #185

Oct 162014

Journey

  • 140,000 miles
Dodge has a recall (Dodge recall: Safety recall K07 / NHTSA recall: 10V658000) concerning the wiring harness in the front door, which may break and could cause the airbag light to turn on as the sensor would not be connected. My Dodge Journey has this issue with the wiring harness, but Dodge will not fix it as my 2009 Journey is not listed under that recall for some reason.

- East Northport, NY, USA

problem #184

Jan 042016

Journey

  • 140,000 miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact stated the air bag warning indicator illuminated and remained on. The vehicle was taken to the dealer where it was diagnosed that the occupant restrain control (orc) module needed to be replaced. The contact received notification of NHTSA campaign number: 16V047000 (air bags) however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 140,000. VIN tool confirms parts not available. The VIN was not available.

- Lafayette, GA, USA

problem #183

Mar 162016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Harlingen, TX, USA

problem #182

Mar 022016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer indicated on the interim notification letter indicated that the parts could become available mid of second quarter of 2017.the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Somerdale, NJ, USA

problem #181

Jan 292016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Berwick, PA, USA

problem #180

Jan 292016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the remedy would not be available until the second quarter of 2017. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vancouver, WA, USA

problem #179

Jun 112015

Journey

  • 90,000 miles
The contact owned a 2009 Dodge Journey. While driving 30 mph, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The VIN was included in NHTSA campaign numbers: 14V373000 (air bags, electrical system) and 16V047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.

- San Angelo, TX, USA

problem #178

Jan 102016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14V373000 (electrical system) and 16V047000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tools confirms part not available. Updated 05/10/16

- Evansville, IN, USA

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