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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
15 / 1
Injuries / Deaths:
14 / 0
Average Mileage:
19,472 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2009 Dodge Journey Owner Comments (Page 4 of 11)

« Read the previous 20 complaints

problem #157

Jan 052016

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Henrico, VA, USA

problem #156

Oct 122015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact was unable to receive the part from the dealer to schedule the recall repair within a reasonable time. The manufacturer was also contacted and was unable to provide a time frame of when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Stanley, NC, USA

problem #155

Jun 292015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cape Girardau, MO, USA

problem #154

Jan 092016

Journey 4-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16

- Lincoln, NE, USA

problem #153

Jun 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 03-10-16

- Naples, FL, USA

problem #152

Jun 262014

Journey 4-cyl

  • 0 miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 ( air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect......updated 02/10/16 updated 02/11/16.

- Palmdale, CA, USA

problem #151

Sep 212015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hubert, NC, USA

problem #150

Sep 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Sahuarita, AZ, USA

problem #149

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dover, NJ, USA

problem #148

Jul 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/15/16

- Lake Charles, LA, USA

problem #147

Sep 092015

Journey 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/04/16 the consumer stated the problem was resolved. Updated 04/05/16.

- East Galesburg, IL, USA

problem #146

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was restarted after several attempts. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where the technician informed the contact to remove everything from the key ring but the failure recurred. The contact later received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and was not able to receive the recall repair due to the part being unavailable for an extended period of time. The manufacturer was notified of the failure and was unable to provide a reasonable time frame to when the part would be provided to the dealer. The failure mileage was not available. Parts distribution disconnect. Updated 04/08/16

- Morris Plains, NJ, USA

problem #145

Dec 162015

Journey

  • 101,404 miles
The contact owns a 2009 Dodge Journey. While driving at various speeds, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 101,404. The VIN was not available.

- Pikeville, KY, USA

problem #144

Dec 152014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Pitusville, FL, USA

problem #143

Oct 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Maddock, ND, USA

problem #142

Dec 042015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Littles, PA, USA

problem #141

Nov 192014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Pafftown, NC, USA

problem #140

Sep 182015

Journey

  • 144,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 144,000.

- Appalachia, VA, USA

problem #139

Nov 242015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Winston, NM, USA

problem #138

Aug 012015

Journey

  • miles
We are very concerned, my wife nothing in the car with the child every day, and the Dodge homestead in Florida does not answer, not forbik you run the air bag, or, nor the electrical system, you will block placed, god forbid pass an accident.

- Homestead, FL, USA

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