Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.

10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
15,605 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey engine problems

engine problem

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2010 Dodge Journey Owner Comments

problem #19

Jun 252013

Journey 6-cyl

  • miles

A D V E R T I S E M E N T S

2010 Dodge Journey. Consumer writes in regards to vehicle burst into flames while driving and consumer seeks financial compensation. The consumer stated no one has been able to determine, the cause of the fire.

- Florissant, MO, USA

problem #18

Jun 122013

Journey

  • 63,562 miles
Went to have my brakes inspected due to a screeching sound. The sound at 1st lasted about 2 weeks. By the time I made it to the brake shop it of course stopped. Upon inspection of the braking system we were told that in 3 more days the brakes would have went out. We do not drive hard or ever have to stop fast. My husband & I learned that the brake system has an known issue with the brake shop.. we were told the brakes will screech & then stop working if not fixed right away! that's very scary as we don not want to crash & kill someone or our selves. The brake system failed starting with the calipers & was rubbing in the pad causing extreme wear & is was said the manufactured brake are not made to stop a vehicle so heavy as ours. And for that reason we were told to file a complaint. I called Dodge & was told the warranty has expired & we would had to pay for it on our own. Also when we bought the Dodge in 2010 brand new the alignment was off & was pulling to the right. After having the alignment & brakes repaired for a second time in under 2years it is clearly an issue with the brake system. This time it will cost us $575 to repair just the brake system.. this needs to be recalled asap! before someone is hurt or killed!! and Dodge should own up to this issue! in addition the A/C has a loose connection & will stop blowing for no reason. And other issue to deal with in hot weather!

- Ocala, FL, USA

problem #17

Jun 092012

Journey

  • 15,300 miles
The contact owns a 2010 Dodge Journey. The contact stated that while parking in a residential driveway when he noticed a fire had erupted from under the hood. He was able to remove the vehicle from the driveway and contacted the fire department. The fire department was able to extinguish the fire. The vehicle was towed to a salvage facility and was not inspected or repaired for the failure. The manufacturer was contacted and stated that the contact's VIN was not included in any recalls and provided no further assistance. The failure and current mileage was 15,300. The VIN was not available.

- West Bloomfield, MI, USA

problem #16

Feb 232012

Journey

  • 91,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Dodge Journey. While traveling 40 mph the contact noticed that the vehicle would not accelerate however, the rpms would rise when the acceleration pedal was depressed. The vehicle was taken to the dealer on two different occasions were the oxygen sensor and the catalytic converter was replaced. However the failure persisted. The current mileage was 93,000 and the failure mileage was 91,000.

- Saint Louis, MO, USA

problem #15

Feb 152011

Journey

  • miles
1) I had the front brakes replaces after owning the care 7 days. The dealer replaced the front rodars and brake pads. Six weeks later I complained of the metal to metal sound from the rear brakes, but the dealer told me, "you can keep driving the car, it's ok for now". now the brakes are totally gone and the front brakes are causing the car to shake when you slow down...again!! 2) the car doesn't always start. You have to crank the key 4-5 times before it will start. This seems to be in intermittent problem. 3) the transmission jerks into gear. 4) the plastic in the wheel well coming off.

- Stockton, CA, USA

problem #14

Sep 202010

Journey

  • miles
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle would not start. The contact had the vehicle taken to the dealer but no failures were discovered. The vehicle was taken to the dealer twice and each time the dealer stated that the vehicle started without any problems and there were no failure codes produced through diagnostic testing. The vehicle was not repaired. The failure mileage was unknown, but the current mileage was 21,697.

- Akron, OH, USA

problem #13

Sep 192011

Journey 6-cyl

  • Automatic transmission
  • 20,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Dodge Journey. The contact stated that it was difficult to start the vehicle using the key. The contact had to turn the key in the on and off position numerous times before the vehicle would start. The dealer attempted to diagnose the failure, but was unsuccessful. The manufacturer was notified and was in the process of assisting the contact. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 23,000. Updated 11/221/11 the consumer stated he had to turn the key numerous times, to get the vehicle to start.

- Detroit, MI, USA

problem #12

Oct 032011

Journey 6-cyl

  • 30,000 miles
My Dodge was purchased and originally had a radio connection problem. Where it played static while playing a cd as well as the speakers sounded blown out. Since he radio has been replaced 3 times and still seems to remain the same. I have had the alignment done 4 times since May 2011 and the problem remains.the ac has a delay when turned on. But my bigger problem is when I felt my car shudder while pulling away from the curb. It seriously felt as though the wheels were going to fall right off and out from under the car. I took it in to the dealership and they reported no problem although when we test drove the car the ! light in the dash came on. So they had me wait about 20 additional minutes to fix the issue. Since I have gotten my car back it now shuts completely off when I come to a stop. I am freaked out and devastated by my overwhelming concern for my 5yr son and myself. I just am currently not feeling the "dependable Dodge" statement. Hopefully Dodge recognizes that this is happening often and fixes it before a death occurs. Simply is it a danger to our self and the community to drive around in cars that completely shut down unexpectedly.

- Reseda, CA, USA

problem #11

Feb 012011

Journey 4-cyl

  • Automatic transmission
  • 4,500 miles
The contact owns a 2010 Dodge Journey. The contact was driving 6 mph attempting a turn when the engine stalled. The vehicle restarted after the failure and was taken to the dealer. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 4,500 and the current mileage was 6,551. Updated 09/29/2011

- Bedford, OH, USA

problem #10

Mar 012011

Journey

  • miles
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle would suddenly stall without warning. The dealer made three attempts to duplicate the failure but to no avail. The manufacturer was made aware of the failure. The current and failure mileages were unknown.

- Newark, DE, USA

problem #9

Apr 022011

Journey

  • 15,000 miles

A D V E R T I S E M E N T S

Started with a flashing check engine light after awhile will stay on & only flash intermittently. Dealer found code for #1 cylinder misfire & a tsb to update the software. 2 weeks later it returned, when the light flashes the steering wheel & front end shakes. No codes, no tsbs. It returned within 80 miles of last trip to dealer, they performed tsb 18-024-10 crank sensor shim, light returned along with the shaking within days. Dealer replaced flexplate. Again the light returned within days. Next they did some form of engine cleaning, light returned within 500 miles of last attempt to fix. Codes are always#1 cylinder misfire & random cylinder misfire. On May 16th the dealer looked at it, did a compression check of the cylinders, all good. Chrysler support told them to change the PCM. As of May 19th it was 7th nation wide on back order while I continue to drive the vehicle with the light on & intermittent shaking hoping it doesn't leave me stranded between now & when the part comes in as they don't have an exact date. Dealer claims no other reported Journeys having this problem.

- Northwood , ND, USA

problem #8

Mar 112011

Journey 4-cyl

  • 2,000 miles
I had a 2010 Dodge Journey that caught fire while I was driving and proceeded to burn to the ground. I was turning to park in front of my friend's home, when the fire burst out of the engine, near the windshield. This, on its own, may not be overly monumental, but there are many factors involved that I believe need to be brought to public attention. First, the car was purchased brand new off the lot 2 months prior to the March 11 incident. The inspection showed that the issue that caused the fire was a defect involving the steering fluid line....an issue that has occurred many times in this vehicle!! there was a recall for the 2009 Journey, but nothing for the 2010. Seems to me that whatever the toluca Mexico assembly plant has been doing wrong, hasn't been rectified!!! Chrysler needs to recall this vehicle again!!! Chrysler legal, told me it wasn't going to happen! second, Chrysler legal department is being extremely curt, and unhelpful in resolving things for us. They are 'allowing' us to keep our current loan in place (for the car that exploded) and 'giving' us the current msrp on that car (a 2010) to find another new Chrysler vehicle. Then, they said that they might reimburse a percentage of the many things that were in the car....like my 2 britax car seats! at this point, I'm incredibly frustrated, and desperate for the message to get out about how corrupt Chrysler is, and how dangerous this vehicle is. I would be completely devastated to find that this issue took someone's life, and I hadn't tried to do something about it!!! thank you

- Altadena, CA, USA

problem #7

Jun 102010

Journey

  • 2,932 miles
2010 Dodge Journey stalls out while driving it dealer says he has view it when it happen.....I see that there are many complaints for this condition and Dodge is doing nothing to fix it #2 this car has four complete brake jobs on it in its first 10,000 miles brake pads and rotors and calipers I feel the car shake when you apply the brakes. I have never heard of a car needing this done in it 1st 10,000 miles once again I see many complaints out there.

- Avon, MA, USA

problem #6

Jan 302011

Journey 6-cyl

  • Automatic transmission
  • 8,500 miles
The contact owns a 2010 Dodge Journey. While driving approximately between 55-60 mph, the engine completely stalled without prior warning. The contact was able to restart the engine and resume normally. The same failure occurred at a different time. The contact planned to take the vehicle to an authorized dealer for diagnosis. The failure mileage was approximately 8,500. Updated 3/21/11 the consumer stated the instrument clusster went dark and all power was lost. Updated 06/24/11

- Eastman, GA, USA

problem #5

Mar 112010

Journey

  • 5,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the check engine light illuminated and the vehicle suddenly shook and stalled. The vehicle was taken to an authorized dealer several times and each time, a different trouble code was given. The dealer corrected the problems associated with the code but the failure continued and the codes continued to change. The dealer replaced the computer and panel but the failure continued. The VIN was unavailable. The failure mileage was 5,000 and the current mileage was 15,500.

- Flinger, WI, USA

problem #4

Feb 262010

Journey 6-cyl

  • 7,002 miles
2010 Dodge Journey, while returning this vehicle to the rental office another vehicle was rear ended. Both had been going about 5 mph and were about 35 to 40 feet apart when the Dodge Journey engine started to race and the vehicle in front was struck, would not stop even thought the brakes were applied. After the accident while the front seat persons were outside the vehicle looking at the damage on both vehicles the Dodge engine started to race again with no one in the front of the vehicle, it was shut off at this point. After names and so forth were exchanged [ both vehicles were rentals] the Dodge was restarted and ran fine into the return area. While they were checking it in and the vehicle return agent was shown the damage he went over to check the gas level. Understand, again at this time there was no one inside the rental vehicle at all. Everyone was outside standing around. As the car rental agent started to look inside the engine started racing again, in fact he actually jumped back and I reached in and shut it down. This was reported to the insurance people and after several calls the finally said that the rental company had inspected the car by taking it to a dealer who looked at the engine and test drove it and nothing happened so the vehicle was alright. The agent who checked it in was never contacted and none of the people in either vehicle were asked about the engine racing. I understand that for an accident involving 6 or 7 thousand dollars they are not going to take a car apart but it is my understanding that this vehicle has a box that can tell what was going on just prior to the accident. The inspection was done by a dealership at a cost of $105 so it was not extremely well inspected.

- Bloomington, MN, USA

problem #3

Dec 172010

Journey 6-cyl

  • 26,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that while driving 25 mph the vehicle suddenly shut off. The contact had taken the vehicle to the dealer multiple times and they were unable to duplicate the failure. The contact stated that the vehicle was very unsafe to drive and feared that it would cause a crash. The failure mileage was 26,000.

- Copperas Cove, TX, USA

problem #2

Sep 202010

Journey

  • 3,200 miles
2010 Dodge Journey, just quits running while low speeds or coming to a stop intermittently, the dealer has done nothing.

- Saratoga, CA, USA

problem #1

Apr 152010

Journey

  • 2,500 miles
The contact owns a 2010 Dodge Journey. Whenever the contact drove the vehicle the engine shut off. The failure occurred at various speeds. She called the manufacturer who offered no assistance. The vehicle was taken to an authorized dealer who was unable to duplicate or diagnose the failure. The current mileage was 55,938. The failure mileage was approximately 2,500.

- Washington, MI, USA

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