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3.6

definitely annoying
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
35,779 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Journey engine problems

engine problem

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2012 Dodge Journey Owner Comments (Page 1 of 2)

problem #39

Oct 232016

Journey

  • 82,000 miles

A D V E R T I S E M E N T S

I have had 5 engine fires, in the last 8 months, the foam inside the engine cover melts, causing toxic fumes to come in side the Dodge Journey, you can not use the heater or A/C because you will loose you breath, I lmost had a death October 23,2016 in this 2012 Dodge Journey, due to toxic melting foam, .. Dodge will not do anything to fix the problem, also please refer to compliant #10915935 NHTSA, please have some one call or E mail me, iknow thst I will lose my Journey soon due to fire.....

- Sharpsburg, NC, USA

problem #38

Oct 032016

Journey

  • 80,000 miles
Engine cover chatches fire, I have taken this 2012 Dodge Journey to the dealership 23 times, the dealership replaced the cover, now the new cover has been on fire, I was told that, they -the dealer sevice dept don't know why the cover keeps trying to burn, this is a 2.4 liter 4cyl eng, I need help, before this Journey totally burns..........

- Sharpsburg, NC, USA

problem #37

Sep 162016

Journey

  • 114,000 miles
The contact owns a 2012 Dodge Journey. While driving 40 mph, an odor emitted into the vehicle coming from the engine. The contact coasted the vehicle over to the side of the road and noticed smoke and liquid coming from the upper radiator, which melted the valve. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 11V487000 (engine and engine cooling). The contact stated that the upper radiator hose replacement caused the engine to fail. The manufacturer was not notified of the failure. The approximate failure mileage was 114,000.

- 8952 Wallace Taylor Rd, MD, USA

problem #36

Jul 122013

Journey

  • 65,000 miles

A D V E R T I S E M E N T S

My vehicle started knocking after my second oil change. I asked the dealership to look at it and they told me everything was fine. I asked them more than once over the next few years when I got regular oil changes. They said everything was fine. Then in 2016 my vehicle started with a knocking and random misfires. I took it to the dealership and was told that my cams were blown, my pistons were not working and my lifters were bad. My car is four years old. All of these problems culminate in no power to my engine and a possible seizure of my engine. I am requesting this be looked into.

- Katy, TX, USA

problem #35

Aug 222016

Journey

  • 100,100 miles
Crankshaft sensor and 2 camshaft sensors had to be replaced. Going uphill on a bridge that I travel 2X a day for 365/year, it decided to cut off while going up the bridge, I went from 52 mph to 0 mph and coasted to the foot of the bridge, it would sputter when trying to turn on and then after 20 - 30 mins, it turned on as if nothing happened and I drove home. The next day tried to drive over the bridge and it did the same thing going up hill. It just stopped. Mechanic says I had 2 bad camshaft sensors and 1 bad crankshaft sensor. The car still hiccups and shutters and acts like it is going to cut off again as I go uphill with the air conditioner on. I really believe in my heart the air conditioning is draining the power and somehow causing adverse affects elsewhere, I just dont know how I can prove the correlation. I don't feel like replacing those sensors is the end all to the story. I just don't know what else to do.

- Jacksonville, FL, USA

problem #34

Aug 042016

Journey

  • 111,000 miles
The contact owns a 2012 Dodge Journey. While the vehicle was undergoing a routine oil change at an independent mechanic, the technician noticed that there was sludge in the radiator. The failure caused the radiator to overheat and the engine leaked oil into the radiator. In turn, the radiator was leaking fluid into the engine. The technician stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.

- Kentwood, MI, USA

problem #33

Jun 282016

Journey

  • 11,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Journey. While the vehicle was at a complete stop, smoke emitted from underneath the hood. There were no flames visible. The engine was turned off. After restarting, the vehicle was driven with caution. The vehicle was taken to the dealer. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. VIN tool confirms parts not available.

- Waxachie, TX, USA

problem #32

Jun 162016

Journey

  • 90,000 miles
Twice now while driving my car it has completely shut down. The car goes from the speed I am doing to everything in my car shutting down with no warning. I had several problems with my radio not working(touch screen) and my car charger in the car doesn't work, ireally thing that the car has an electrical roblem

- Mechancvillie, NY, USA

problem #31

Jun 142016

Journey

  • miles
I purchased a used 2012 Dodge Journey in September 2015 from lakeshore Chrysler Dodge and Jeep of slidell, Louisiana. We have had nothing but problems since driving off the lot. Found out after purchase that the car was not inspected prior to dealership reselling it. Before I even got home the check engine light came on. I called the dealership and reported issues. They did the oil change and inspected the car and said everything was fine it was "normal noises" however after complaining and complaining the were able to locate and fix the issue with the shifting noises and jolting. We are still experiencing the "normal noise" of three clicks when the engine turns off. We have numerous electrical/computer issues. The air, radio, touch screen, lights, all got off randomly. The system will not respond even if the vehicle is turned off and back on. It works when it wants to. We have issues where the car accelerates faster on its own have to break while car still tries to accelerate. We have had this vehicle in the shop numerous times since the purchase and they "can not duplicate the issue" so they can not fix it. I have provided numerous videos showing and proving the electrical/computer issues we are having. Dodge refuses to do anything to fix the situation. Everything is at our expense. Wants us to pay 150 diagnostic fee on top of having to get rent-A-car for the duration of time the vehicle is in the shop. The dealership has had my car on numerous occasions. One time they had it for over 18 days and said "normal noise" and "could not duplicate" however out of the 18 days they only drove the car 35 miles. I no longer feel safe driving this car. It scares me just to drive to the local grocery which we gotten stuck and had to have towed to dealership. I am so scared & trapped in this car with no way out. Contacting a lawyer this can not be legal to sell defects.

- Pearl River, LA, USA

problem #30

Jun 052016

Journey 6-cyl

  • 58,575 miles
2012 Dodge Journey crew // VIN: [xxx] // style / body: SUV 4D // engine: 3.6L V6 mpi // country of assembly: Mexico ----------------------------------------------------------------------------------------------------------------- safety issue: "the risk of an accident from the vehicle starting off by itself when engine is running?" ----------------------------------------------------------------------------------------------------------------- refer to attached 2012_djc-H90-honda_printout.pdf - after the engine has been warmed after approximately 10-15 miles of driving, there is a valve that is potentially sticking [not disengaging] causing the vehicle to start off by itself when engine is running [while in gear]. ----------------------------------------------------------------------------------------------------------------- multiple (15+) instances of the same event. Over the last approximate 6 - 10 months my Journey has had the following issue arise: Drive from my home in seaside, ca en route to any destination in salinas, ca [traveled the same route each time] I will arrive at a red light at the intersection [36.667084, -121.684921] of blanco rd & davis rd where my Journey (stationary) RPM's will fluctuate dramatically and 99% of the time the engine will stall. At least 7-10 of these incidents have also resulted in the Journey engine bucking & lunging forward prior to stalling. The engine will immediate restart, however it will 95% of the time re-stall. In order to mitigate/prevent the engine from stalling/re-stalling the gear shift must either be placed in neutral or place into 1st gear and absolutely confirm your foot is firmly on the brake, in case it should lunge or buck forward. --------------------------------------------------------------------------------------- complaint evidence/supporting documentation has been attached. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Seaside, CA, USA

problem #29

Aug 012015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine, engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fayetteville, GA, USA

problem #28

Jan 102016

Journey

  • 116,000 miles
The contact owns a 2012 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that the vehicle failed to start on several occasions. An independent mechanic diagnosed the vehicle and informed that the motor lock and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure was 116,000.

- Arcadia, KS, USA

problem #27

Dec 072015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling). The dealer was not able to supply the parts to receive the recall repairs for months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was also unable to provide a reasonable time frame to supply the part to the dealer to receive the recall repair. Parts distribution disconnect. Parts distribution disconnect.

- Greenup, KY, USA

problem #26

Dec 312014

Journey

  • 33,000 miles
The contact owns a 2012 Dodge Journey. While driving at approximately 55 mph, the throttle and traction control warning indicators illuminated and the vehicle shook violently. On a separate occasion, while driving at low speeds, the engine stalled without warning. The failures recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the BCM needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. While driving at approximately 15 mph, the check engine, throttle, and traction control warning indicators illuminated and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed that the BCM needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000. Updated 05/03/16

- Lilburn, GA, USA

problem #25

Nov 112015

Journey

  • 73,000 miles
On November 11,2015, we were traveling from home to a doctor's appointment for a surgical procedure. We were traveling on interstate 65, in heavy traffic, going around 70 mph when vehicle suddenly stalled, engine malfunction light came on, and vehicle lost all power. We were in the right lane and able to coast off the highway and avoid being hit. Vehicle would not restart and had to be towed to dealership that sold it. They were able to crank the vehicle and said there was nothing wrong. Because of safety concerns we pushed them to check further and they then said there were a couple of sensors that needed to be replaced (camshaft position sensor & crankshaft position sensor). We're in the process of replacing those. The vehicle is a family vehicle that is used regularly to Transport children and other family members. There is a definite safety concern with a vehicle that would suddenly lose power, with no warning, and could lead to a serious accident. Dodge should recall until it is repaired.

- Honoraville, AL, USA

problem #24

Jul 302015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fairfield, AL, USA

problem #23

Aug 012015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 15V431000 (engine) was received in August of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brandon, FL, USA

problem #22

Jul 282015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- San Antonio, TX, USA

problem #21

Aug 012015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 15V431000(engine) was received in August of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- North Charleston, SC, USA

problem #20

Oct 202015

Journey

  • miles
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Beaverton, OR, USA

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