10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
27,936 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey brakes problems

brakes problem

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2014 Dodge Journey Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #28

Aug 252015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic) but the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hollywood, FL, USA

problem #27

Feb 252016

Journey

  • 18,000 miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, while driving 65 mph, the vehicle shook without warning. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000. Parts distribution disconnect.

- Philadelphia, PA, USA

problem #26

Dec 142015

Journey

  • 19,000 miles
The contact owns a 2014 Dodge Journey. Prior to receiving notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic), the brakes failed as the contact attempted to slow down the vehicle. As a result, the contact struck a deer at approximately 10 mph. The brake pedal traveled to the floor and the vehicle drove into a ditch when the brake pedal was depressed. A police report was not filed and there were no injuries. The vehicle was towed to the contact's residence and then to a local dealer. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and advised the contact to take the vehicle back to the dealer. The vehicle was not repaired. The failure mileage was approximately 19,000.

- Amma, WV, USA

problem #25

Jan 202016

Journey

  • miles

A D V E R T I S E M E N T S

Antilock brake system module recall. I called mid valley Chrysler Jeep Dodge dealership in grandview w.a. to schedule an appointment for my recall and there was a date set for January 20th,2016. Took my car in and they told me that they didn't have the parts and would have to order them. Was told I was going to get a call as soon as the parts came in. A month and a half passed and I still hadn't received a call so I went ahead and called them and I was told that they didn't have the parts and that they would call me. Its been 3 months and I have still to receive a call from them. I am extremely concerned for my family's safety and would like this matter to be fixed as soon as possible.

- Grandview, WA, USA

problem #24

Dec 312015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Santa Barbara, CA, USA

problem #23

Aug 182015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The vehicle was taken to the dealer where it was inspected. The contact was placed on a waiting list. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cassville, MO, USA

problem #22

Dec 142015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. The contact received a recall notification for the electronic stability control and service brakes, hydraulic. The contact called the dealer to schedule the recall repair appointment weeks ago and they kept asking the contact to call back for weeks to determine when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was unable to provide a specific time frame that the vehicle would be repaired. The NHTSA campaign number was unknown. The contact had not experienced a failure. Parts distribution disconnect.

- Bronx, NY, USA

problem #21

Nov 252015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Saint Louis, MO, USA

problem #20

Jan 152016

Journey

  • miles
Ed voyles Chrysler Dodge Jeep Ram has failed to remedy the recall of the anti-lock brake system control module for my 2014 Dodge Journey in a reasonable amount of time. After I was initially notified of the recall, I called to schedule a service to address the problem. I was told at this time that the parts required were not in stock and to check back in a few days. Upon calling a second time, I was told that I would be notified when the parts became available. After a month of waiting and no notification, I called for a third time and was told parts were still not in stock and that I would now be placed on a waiting list. Ed voyles failed to offer a timeline for resolution nor simply tell me my place on the wait list, stating that it was not numbered.

- Marietta, GA, USA

problem #19

Oct 172015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bordenton, NJ, USA

problem #18

Dec 282015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Elkin, NC, USA

problem #17

Nov 152015

Journey

  • 21,000 miles
The contact owns a 2014 Dodge Journey. When the brake pedal was depressed, there was a sound of air coming from the brake pedal. The contact stated that there was a delay in the vehicle's reaction to the brake pedal being depressed. The vehicle was not taken to be diagnosed. The vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 21,000.

- Columbus, GA, USA

problem #16

Jan 052016

Journey

  • miles
Hello I have received a recall warning for my vehicle R61 NHTSA 1V-675. Today I called a Dodge dealership to schedule a repair and was told minimum a month because it take that long to get the part in. I was also told that they do not keep the parts on hand and order when people call to fix the recall. With a recall like this that affects the breaking system and can cause a crash and the driver not aware it a major safety concern. Why send out a recall if Dodge or Chrysler is not going to fix the issue in a more realistic time frame. One month and then take due to schedule is unacceptable. So in the mean time I just pray that I do not have a accident and not harm myself. Family, or someone else. Chrysler needs to be held accountable. I regret the day I bought this car due to how poorly it is built. Now that needs to be investigated as well.

- Milford, OH, USA

problem #15

Jan 072015

Journey

  • 9,000 miles
The contact owns a 2014 Dodge Journey. The contact stated that the instrument panel lights failed to illuminate. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the sensor needed to be replaced. The vehicle was repaired. The contact also stated that when the gear shifter was placed into the reverse position, the accelerator was depressed, the vehicle independently shifted into the drive position. The failure recurred multiple times. The vehicle was taken to a dealer where the transmission was recalibrated. In addition, the contact stated that while driving approximately 35 mph, the brake pedal was depressed, but the vehicle hesitated to stop while making a grinding sound. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

- Winder, GA, USA

problem #14

Aug 152015

Journey

  • 27,000 miles
The contact owns a 2014 Dodge Journey. The contact stated that when the brake pedal was depressed, the vehicle hesitated to stop without warning. In addition, the contact stated that when the accelerator pedal was depressed, the vehicle hesitated to accelerate. The vehicle was taken to a dealer where it was unable to be diagnosed. It was unknown if the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 27,000.

- Orlando, FL, USA

problem #13

Dec 072015

Journey

  • 22,000 miles
I received recall notice R61/NHTSA 15V-675 regarding my vehicle's anti-lock break system control module. The notice states that the electronic stability control system could be affected. This month I was driving with my 2 young children, stopped at a red light when my electronic control system shut down in my car unannounced, then suddenly turned itself back on. I was nervous because I was driving with 2 small children, so I immediately went home. I was already informed by my Dodge dealer that Chrysler is not even manufacturing this particular replacement part, so who knows how long it might be before my car can be repaired. When I received notice R32, I drove around for 2 months before my Dodge dealer finally called to inform me they had the available part. I have been in contact with Chrysler and told them what happened to my vehicle. I was promised a rental car to drive until this part became available, but I was only given a rental car for one day. I am still driving around unsafely because this is my only vehicle, and I don't know when it will be fixed. This recall scares me because it is already showing effects of deformity and affecting my vehicle's control operations and I have 2 kids with me.

- Henderson, NV, USA

problem #12

Apr 012015

Journey

  • 110,000 miles
The contact owns a 2014 Dodge Journey. While driving at approximately 20 mph, the brake pedal was depressed but it became stuck and failed to release. As a result, the vehicle crashed into a ditch. A police report was not filed. The contact did not sustain any injuries. The vehicle was towed to a dealer where the failure was undetermined. The vehicle was repaired; however, the contact mentioned that the brakes made a grinding sound. The contact received a notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Levelland, TX, USA

problem #11

Nov 022015

Journey

  • 10,525 miles
Recived recall of the ABS moduel, passenger seat sometime falls for no reason. Has been taken to the dealer due to the car to going into gear and not coming out of gear. Was told by dealer that it was a computer issue. They advised it had been fixed but it still get stuck from time to time. I do no feel safe in this care and feel like I am stuck in a vehicle I can't trust. In these instances the seat we where on the highway. Moving from gear to park or park to gear the vehicle was stationary.

- Jennings, LA, USA

problem #10

Dec 072015

Journey

  • miles
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and the dealer was unable to determine when the parts would become available. The contact was unaware of when the vehicle would be repaired. The manufacturer was contacted and was not able to provide a reasonable time frame to send the part to the dealer. The VIN tool confirms parts not available.

- Amelia Court House, VA, USA

problem #9

Oct 142015

Journey

  • miles
The contact owns a 2014 Dodge Journey. When the brake pedal was depressed, the vehicle jerked. The battery warning indicator illuminated and the vehicle stalled. The vehicle was towed to the dealer where the failure was not determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the parts were unavailable to perform the repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Saint Louis, MO, USA

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