10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
39,016 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

2014 Dodge Journey Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #51

Jan 012016

Journey

  • 122,200 miles

A D V E R T I S E M E N T S

I have taken my vehical to the dealership because the air bag sensor keeps turning off and on. When I get there it off. The say they can not replicate the problem.. I am afraid the airbag is going to deploy while I am driving. Next the power that control the radio amd bluetooh will justbstop working while driving. The screen will go black and then power cycle itself as if I just turn the car on. I believe there is a major electrical problem.

- Albany, GA, USA

problem #50

Jan 142019

Journey

  • miles
The wiring harness at the hatch area is breaking causing the rear lights to fail.

- Pittsburgh, PA, USA

problem #49

Nov 222018

Journey

  • 71,000 miles
The rear window defrost dash control keeps blinking and with that I have no control over the HVAC system. It is constantly on low '1' blow power and it isn't only blowing cold. In the North East in winter (today was 6 degrees and tha ksfiving day where all auto shops are closed) it is not safe. There is a crunching sound in the dash, as though something is trying to turn. Anyone else have this issue?

- Dover, NH, USA

problem #48

Oct 012018

Journey

  • 40,000 miles

A D V E R T I S E M E N T S

There are more problems with the car. There have been nothing but problems with this car since I bought it when it was brand new. It's only 4 years old. It leaks oil now too! I feel very unsafe driving this car with my children in it. There have been 9 recalls and now I see there are 2 that I haven't had done. This should be a lemon. This car is unsafe and I am still paying on this car. A car that has nothing but steering, electrical, air bag, engine and other numerous problems. I should be able to give this car back and walk away from it. This car is not safe! no one should be driving it! I had my oil changed and the next day it said I needed my oil changed. The driver window screeches, the steering wheel locks up, the car lags when I go to break. When I try to accelerate the car stalls and revs super high. The engine smells as if it were on fire. It's not safe. I'm very upset. I have 3 little children. I need my car to be safe and reliable. This car is neither. There has been nothing but problems since I got this car. But I'd have it fixed and then something else would happen. Now more is happening. Things I thought had been fixed even! please this car is a lemon. It needs to be destroyed so no one is able to drive it again.

- Citrus Heights, CA, USA

problem #47

Sep 172018

Journey

  • 80,000 miles
Car shuts off in the middle of driving. Power steering and breaks go out. Very dangerous, without any warning the car just turns off. It has happened at all different speeds and while turning. I was driving the car on the freeway with my kids and car suddenly shut off.

- Imperial, CA, USA

problem #46

Aug 112017

Journey

  • 28,000 miles
Car locking and unlocking on its own, no key detected, the car was stationary, in my yard and at different stores, the car has been looked at several times in the past 2 yrs, unknown,

- Sumter, SC, USA

problem #45

Jul 092018

Journey

  • 92,000 miles

A D V E R T I S E M E N T S

Wife got into car to go to store told me done lights would not go off. I tried every switch in the car but nothing would turn them off. I sent her to store anyway knowing that battery would not die in that amount of time. Wife returned from grocery store stating something smells hot. I looked in car again and I also smelled burnt wiring. I looked at the middle seat light and saw smoke. I quickly popped the lens off the dome light and saw dripping melting plastic. I disconnected the light and tossed it out in the lawn. Dodge sent an inspector to look at the event and I received a letter stating that any done light will become hot if left on. I asked them if they were supposed to smoke, melt and almost drip on a 3 year old child's head. Even the harness melted. They don't think this is a big deal but I believe (and other people have looked at it ) believe it is. Very dangerous! I've left a dome light on in many cars over the years and none started melting. I've tried to relay this to Dodge but can't get anyone but a level 1 person to talk to. I'm really beside myself on this. I can't understand how this is a big deal. I'm hoping by contacting this Agency I can get a resolution and possibly prevent someone from getting seriously injured.

- Bainbridge, IN, USA

problem #44

Jul 072018

Journey

  • 45,000 miles
The contact owns a 2014 Dodge Journey. While being operated at a low speed, the vehicle experienced a complete loss of power. The failure occurred without warning. The vehicle was towed to arrigo Dodge Chrysler Jeep Ram West palm beach (6500 okeechobee blvd, West palm beach, fl), but the cause of the failure was not determined. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 45,000.

- Port St Lucie, FL, USA

problem #43

Jul 062018

Journey

  • miles
'takata recall' I've contacted sacramento Chrysler, Jeep Dodge, Ram store with updates to the appointment date and time. I get incompetent phone receptionist that transfer to a supposed person to take my information down. Yet I don't receive any calls. I drove down there and they tell me I have to call as they are pre booked all week. I go to the customer service desk and ask for a manager and get told which one do you want? I said a general manager. She replies we'll go sit over there it's gonna be a while. The treatment as if they don't need anyone's service. I would pay for the repairs and have them reimbursed at this point it's looking like I have a lemon!

- Rio Linda, CA, USA

problem #42

May 152018

Journey

  • 198,000 miles
On May 15, 2018, approximately 10 minutes after I cranked my vehicle and left for work my vehicle caught on fire. I was approaching a 4way stop in gaylesville al 35973 at intersection of highway 35 and highway 68. Luckily there was a truck stopped in front of me and the driver jumped out telling me vehicle was on fire. Before I ever got out of vehicle flames were shooting out from under the hood. The engine cover caught on fire and totaled out the vehicle it burnt the engine all the wiring the hood and front axles

- Gaylesville, AL, USA

problem #41

May 212018

Journey

  • miles

A D V E R T I S E M E N T S

As I will be driving the gps screen and radio will just shut off. It will reset itself and continue to do this as I drive. Sometimes it will do this when I brake, but it will also just do this when I am driving. It has been happening for as long as I have been driving this car. Also the A/C will turn on by itself and continue to turn itself on as I drive.

- Tamarac, FL, USA

problem #40

Apr 272018

Journey

  • miles
The driver seat seat belt alarm comes on and stays on, even when the seat belt is on. Also, the entire electrical system in the driver seat isn't working. The seat doesn't move in any direction anymore. The rear seat behind the driver seat is stuck in the forward position right behind the drivers seat which is also stuck. Also, the horn hasn't worked since I purchased the vehicle. Seems like there are lots of electrical issues through out the vehicle. The seat belt alarm begin when I crunk the vehicle up in the morning. I wasn't in motion. The middle seat behind the driver seat flew forward while vehicle was in motion and got stuck and has been stuck ever since. My sons legs are too long to sit in that rear seat and I have a carseat in the other. With these stuck seats there isn't much room. The electrical issues in the driver seat makes me wonder if it's not registering when I'm wearing a seat belt, is the air bag going to go off if it needed to?

- Lawtey, FL, USA

problem #39

Apr 012018

Journey

  • 60,000 miles
These cars have massive oil leaks from bad seals on the oil cooler and filter housing assembly. This can cause your engine failure or a fire.

- Saint Louis, MO, USA

problem #38

Feb 282018

Journey

  • 26,000 miles
Bought car January 23,2018. On February 28, 2018 went to store and came out and tried to get in vehicle, however the locks would not open. I got the key out and opened the door. There was no power whatsoever to the vehicle. Called aaa for a jump. They tested battery and said it was fine, tried to jump it, but would not start. Had to get towed to dealership. They have had the car and have not been able to figure out what is wrong so far (as of 3/2/18). The vehicle was parked when this situation occurred.

- North Ridgeville, OH, USA

problem #37

Oct 272017

Journey

  • 59,000 miles
Vehicle was in motion and suddenly just shuts off without power to any of the hazard lights. It can get a lot of people killed with such a safety glitch. Does it, then turns back on maybe after 10 to 40 mins of being off.

- San Antonio, TX, USA

problem #36

Aug 192017

Journey

  • 19,000 miles
My wife was driving our kids around town and the vehicle stalled out as they were approaching a stop sign. No check engine light or any other indicators were triggered. The vehicle appeared to still be running and she could not shut the vehicle off immediately. She eventually lost power steering as well. After a few minutes she was able to start the vehicle back up again and it functioned normally as expected and she was able to drive home. We were expecting some sort of light to come on so we could get a troubleshooting code but nothing. I researched online and was alarmed to find out that this problem seems to be somewhat common and there was a recall back in 2011 for 2010 Dodge Journey models that were stalling out. I have not seen evidence of a recall for later models. I am concerned that this could happen on the open road like a highway where the vehicle is going at high rates of speed and stalls out causing my wife to lose control of the vehicle. I plan to take the vehicle to a Dodge dealership but from what I have seen online it seems no obvious resolution has been mentioned. I am very concerned at this point.

- Fort Worth, TX, USA

problem #35

Mar 022016

Journey

  • 60,000 miles
Key fob doesnt always unlock/lock/start with push start, usually its delayed or vehicle will say vehicle is running but the ignition wont kick on start with push start. Will be dropping my daughter off at school and with an open of the door the vehicle signals that the key has left the car. I have replaced the key fob and batteries and continue to have this issue. Biggest concern is not being able to start the vehicle when needed or being locked out. Also, the touch screen and radio dials don't always work on steering wheel.

- Huntsville, AL, USA

problem #34

Nov 212016

Journey 4-cyl

  • miles
The contact owned a 2014 Dodge Journey. The contact stated that the dealer repaired the vehicle per NHTSA campaign number: 15V675000 (electronic stability control and service brakes, hydraulic). After the repair, there was a loss of vehicle stability and no traction while driving on the highway during inclement weather. The contact felt as if the recall remedy failed to provide a solution, which resulted in a crash. While driving approximately 65 mph on the highway, there was a sudden loss of power and the steering wheel seized. The vehicle crashed into a wall and flipped upside down. The driver sustained head, neck, and lower back pains. The front passenger was suspended upside down, restrained in the seat belt, and had to be cut out of the vehicle by a responder. The rear passengers sustained bruising and whiplash from the impact. One of the two rear passengers was medevacked due to the injuries sustained. The curtain air bags deployed after the crash. The front driver and passenger side air bags later deployed with a low level of deflation and a smoke residue filled the vehicle. The vehicle was destroyed and towed. A police report was filed. The insurance company provided no inspection and diagnosis to determine what caused the crash. The manufacturer was not notified of the failures and the crash. The failure mileage was not available.

- North Las Vegas, NV, USA

problem #33

Jan 102017

Journey

  • 61,555 miles
Since 2015 this car has drained approximately 5 batteries. I purchased this automobile brand new 11/11/14 with 14 miles on it. This car was first taken to orange park Chrysler Jeep Dodge Ram 7233 blanding blvd., (904) 777-5500 in jacksonville, fl because of a drained battery and the car has to be started by pop-A-lock per my state farm insurance provider. The record shows that this occurred approximately three (3) times. Each time the car was returned with supposedly a new battery with no problem found with the last incident on 11/6/16. I relocated to North augusta, SC and on 11/23/16 and on 12/12/16 my car battery was drained again, state farm roadside assistance (all american road SE 706-631-3580) was called once again and the car was taken to bob richards Chrysler Dodge Jeep Ram 1666 jefferson davis highway in graniteville, SC (803) 349-4910. This dealership stated they found no problems, and after keeping the car the entire week end returning it to me "fixed". 1/9/17 this car will not start again, notified state farm roadside assistance they again referred me to all american roads SE 706-631-3580 the car was jumped and started, but the "check engine" light remained on. 1/10/17 the car will not start again and I called Chrysler customer care where an appointment was set for the car to be serviced on Thursday 1/12/17 @ 10:00 am with milton rueben Chrysler Dodge Jeep Ram 3508 Washington road augusta, ga 30809. Pease help me, I am 67 year old senior and don't know what to do. The vehicle was stationary each time.

- North Augusta, SC, USA

problem #32

Aug 102016

Journey

  • miles
Helfman Dodge katy freeway houston 713-533-6100 say parts for safety recall "on back order, ,,may take a few weeks or months" before they have the parts. ABS notice R61/NHTSA 15V-675. So we are left with a potentially serious problem with dealer unable or unwilling to repair.

- Houston, TX, USA

Read the next 20 complaints »

Not what you are looking for?