10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
48,177 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey miscellaneous problems

miscellaneous problem

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2014 Dodge Journey Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #32

Jul 072019

Journey

  • 143,000 miles

A D V E R T I S E M E N T S

My cruise control quit working and the traction control light came on and it wouldn't turn off. The doors started locking and unlocking by themselves. I went to church and stopped at food city afterwards. I started the vehicle and put it in reverse and I can smell something weird and it was like the brake was stuck and it was holding back. I proceeded because I was in traffic and needed to move. Acceleration was limited but I made it home which was less than a mile. When stopped there was smoke rolling out from under the front passenger side area and there was fluids running all over the ground. This was a very dangerous situation because I had my children in the car. There is a scrubbing and pecking noise but it sounds like it's coming from the rear end. I have had nothing but problems with this vehicle. Check engine light is on but it's been on. I've had it checked and shows nothing wrong and had it turned off and it continues to come on. Alternator has been replaced as well as new battery. It seems to have electrical issues with the doors locking and unlocking. So dangerous! affects steering and control of vehicle and could cause a fire and not be able to get out of the vehicle. After seeing all of the reviews and problems with these vehicles they all need to be recalled because none of them are safe because it's obvious that the dealerships don't even know how to fix them. If they attempt one issue there are even more issues that occur. The repairs are costly and this is happening way too often with too many Journeys. Then we are stuck with a lemon to pay for and no vehicle because of these costly repairs along with the dangers imposed. Please recall these dangerous and repair costly vehicles! they don't need to be on the roads. Problems started not long after purchase but they have escalated and have gotten more serious, dangerous, and costly.

- Chilhowie, VA, USA

problem #31

Aug 082019

Journey

  • 104,000 miles
The car started to lose power. I was drving on a busy highway then the electronic throttle light came on. No previous warning that something was wrong.the speed limit is 60 mph I was in a curve so I had slowed down to 45. I saw where there were other comolaints abou similar situation

- Morrisville, NC, USA

problem #30

Aug 012019

Journey

  • 130,000 miles
While driving 20mph and a flat straight road, the driver side headrest deployed without being in an accident and hit my wife in the head.

- Elk Grove, CA, USA

problem #29

Jun 122019

Journey

  • 85,000 miles

A D V E R T I S E M E N T S

While driving my car 2014 Dodge Journey I tested my cruise control at 30 miles an hour and two lane road heading in the same direction and it increase speed from 30 miles per hour on its own I'll praise to about 50 two small children in the back and wife couldn't stop car with brakes all I would do is jerk it and we can accelerate ended up clipping an mbta bus with non-injury there's no cars in front of me thought of neutral popped into mind and snacking in the neutral stopped after hitting brakes sold this car from boch new to you certified pre-owned vehicle with 60,000 miles on it May 17th recall was out for this drivetrain cruise control issue and I bought it in August both of 2018 car dealership sold me a recalled car pre-owned certified got me in a car accident with my 18 month old 3 month old + wife what to do? this was on tulane both way streets in the city when testing control hat easily a hundred to two hundred yards length between car in front of me but quickly kept up with them and had to maneuver between a boss and large SUV just made it through the hole on the car in front of us instead of rear-ending it clipping mirror in rear end of car that's when the opening with nothing in front of me panic stops and smacked into neutral

- Dedham, MA, USA

problem #28

Jun 212019

Journey

  • 67,000 miles
Rear passenger side tire's tread just peeled up and pulled off the under skirt, pulled part of back bumper loose. Pulled off the plastic up in side the wheel carriage and also busted my gas line. I was driving on a straight road and it just happened. I didn't run over or hit anything.

- Summerville, GA, USA

problem #27

Apr 022019

Journey

  • 70,000 miles
While operating the vehicle it shuts off while in motion. The front and rear windshield wipers turn on and off by themselves as well as the lights. It throws multiple codes then everything goes back to normal. It has happened many times while traveling at highway speeds turning into an out of control vehicle. It is a safety hazzard to all motorists.

- Savannah, GA, USA

problem #26

Mar 292019

Journey

  • 70,000 miles

A D V E R T I S E M E N T S

While driving down the high way our car shut off, my husband couldn't break or steer it took about 45 seconds to turn back on. It has done this about ten times since, we have had it looked at and no codes have been off. It has also turned on windshield wipers and lights all randomly and locked and unlocked all on its own. We have three children and this is our only car. To say were terrified is a understatement we live in the city, we are once again having it looked at again in hopes someone can fix it after learning its actually happened to a lot of people.

- Savannah, GA, USA

problem #25

Jan 022019

Journey

  • 70,000 miles
Car constantly locks it self even with the keys in it. With car on or off or while driving you hear it constantly locking

- Xenia, OH, USA

problem #24

Dec 112018

Journey

  • 96,452 miles
While driving on the freeway I've notice whit smoke coming out of my engine. I pulled over and found that the heater hose fitting broke off causing coolant to leak.

- San Jose, CA, USA

problem #23

Nov 222018

Journey

  • 71,000 miles
The rear window defrost dash control keeps blinking and with that I have no control over the HVAC system. It is constantly on low '1' blow power and it isn't only blowing cold. In the North East in winter (today was 6 degrees and tha ksfiving day where all auto shops are closed) it is not safe. There is a crunching sound in the dash, as though something is trying to turn. Anyone else have this issue?

- Dover, NH, USA

problem #22

Oct 122018

Journey

  • 70,000 miles

A D V E R T I S E M E N T S

Faulty alternator

- Hampstead, NC, USA

problem #21

Jul 282018

Journey

  • 115,000 miles
I bought my 2014 Dodge Journey a few months ago and everything was fine then my airbag light came on. The my check engine light came on and it became sluggish and jerky. I have a 4 year old son that is in this vehicle everyday. I am contacting you to find out if there are any recalls that I need to have taken care of. Thanks

- Zionsville, IN, USA

problem #20

Aug 112017

Journey

  • 28,000 miles
Car locking and unlocking on its own, no key detected, the car was stationary, in my yard and at different stores, the car has been looked at several times in the past 2 yrs, unknown,

- Sumter, SC, USA

problem #19

Aug 052018

Journey

  • miles
Engine light on - detected that the engine oil pressure sensor circuit needs to be replace. Failure code zz. According to the technical service bulletin; this has been an on-going problem with the Dodge Journey but has yet to be a recall on this issue. The vehicle was stationary when the engine light came on.

- Baltimore, MD, USA

problem #18

Jul 062018

Journey

  • miles
'takata recall' I've contacted sacramento Chrysler, Jeep Dodge, Ram store with updates to the appointment date and time. I get incompetent phone receptionist that transfer to a supposed person to take my information down. Yet I don't receive any calls. I drove down there and they tell me I have to call as they are pre booked all week. I go to the customer service desk and ask for a manager and get told which one do you want? I said a general manager. She replies we'll go sit over there it's gonna be a while. The treatment as if they don't need anyone's service. I would pay for the repairs and have them reimbursed at this point it's looking like I have a lemon!

- Rio Linda, CA, USA

problem #17

Dec 012017

Journey

  • 33,500 miles
The factory installed headlamps are too dim in complete darkness. I replaced mine out with sylvania bright white lights at a cost of around $50. I also replaced the headlights on my previous car, a 2013 Dodge avenger. I think Dodge needs to consider how this affects night-time driving on these models. I think it is very unsafe to drive in the dark or fog with those old lights.

- Byron, IL, USA

problem #16

Oct 272017

Journey

  • 59,000 miles
Vehicle was in motion and suddenly just shuts off without power to any of the hazard lights. It can get a lot of people killed with such a safety glitch. Does it, then turns back on maybe after 10 to 40 mins of being off.

- San Antonio, TX, USA

problem #15

Oct 042017

Journey

  • 51,000 miles
I own a 2014 Dodge Journey with about 51K miles on it. Since yesterday, this vehicle has been shutting off and stalling while I am driving. The radio will flicker on and off and the instrument cluster will show all warning lights in a flashing manner, after a few seconds of that, the car will completely turn off while still in drive. On October 3rd, I was making a right turn, and the vehicle shut off mid turn. The brakes became stiff, lost the ability to steer the wheel and also lost functionality to my hazards. This morning, I was driving this same vehicle to my local Dodge/Chrysler dealership and the car once again shut off on me. This time I was in the process of taking off from a red light when the vehicle stopped in the middle of the intersection. Again, I lost the ability to even use my hazards. I am going to have it towed to my local dealership within the next few hours.

- San Bruno, CA, USA

problem #14

Sep 012017

Journey

  • miles
I have a recall notice and cannot reach the tyler autonation to find out info and schedule needed service. Noone has returned our calls.

- Flint, TX, USA

problem #13

Aug 192017

Journey

  • 19,000 miles
My wife was driving our kids around town and the vehicle stalled out as they were approaching a stop sign. No check engine light or any other indicators were triggered. The vehicle appeared to still be running and she could not shut the vehicle off immediately. She eventually lost power steering as well. After a few minutes she was able to start the vehicle back up again and it functioned normally as expected and she was able to drive home. We were expecting some sort of light to come on so we could get a troubleshooting code but nothing. I researched online and was alarmed to find out that this problem seems to be somewhat common and there was a recall back in 2011 for 2010 Dodge Journey models that were stalling out. I have not seen evidence of a recall for later models. I am concerned that this could happen on the open road like a highway where the vehicle is going at high rates of speed and stalls out causing my wife to lose control of the vehicle. I plan to take the vehicle to a Dodge dealership but from what I have seen online it seems no obvious resolution has been mentioned. I am very concerned at this point.

- Fort Worth, TX, USA

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