Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
11,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Neon electrical problems

electrical problem

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2002 Dodge Neon Owner Comments

problem #2

Mar 162004


  • 22,000 miles


While the vehicle was parked in a parking lot, some one informed the consumer that vehicle was on fire. By the time the consumer reached the vehicle all of the windows were covered with soot. Fire department arrived and extinguished the flames, and concluded that the fire started behind the dashboard.

- Mount Holly, NJ, USA

problem #1

Jan 012003

Neon 4-cyl

  • Manual transmission
  • 1,500 miles
This car has used more than 10 quarts of oil since new (not counting changes). It has just over 20K miles now and still uses oil. It does not smoke or leak. The fuel mileage is nowhere near the advertised mileage. The dealer was contacted regarding no brake lights just after purchase. After two trips to the dealer (and the service writer telling us that we removed the cigarette lighter adapter wrong), they discovered the wiring harness for the backup lights was crushed by the shifter in reverse and shorted the lights. After complaining about poor starting and shuddering after a cold soak, the dealer replaced the injector O-rings, which solved the shudder, but not the mileage. Nothing has helped the oil usage, not even the two trips to the dealer to replace a baffle in the valve cover and an "oil consumption" test, which we performed. Yes, it uses oil. I should've bought my daughter a Nissan, or, like I just bought myself, a brand new Ford pickup. This was my first and last daimler-Chrysler product...ever!

- Willow Creek, CA, USA

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