accessories - interior problem
8.0
pretty badTypical Repair Cost:
$1,009.00
Average Mileage:
85,443 miles
Number of complaints:
45 complaints
Most common solutions:
- not sure (22 reports)
- replace with new dashboard (15 reports)
- replace with better quality after market dashboard (5 reports)
- epoxy and a dash cover (3 reports)
Helpful Websites About 1999 Dodge Ram 1500 dashboard cracked
2001Jun 01
Ram 1500 SLT Quad Cab 318 V8
- Automatic transmission
- 100,000 miles
Why doesn't Chrysler Motor company have to stand behind their product. They know the dashboards on their Dodge Ram Pickups are not worth anything. Thousands of people have the same problem I have which is a seriously cracked dashboard with a great big hole in it. How are they getting away with not have a recall on these vehicles and they should have to replace their worthless dashboards in these trucks. This will be the last Dodge truck I will buy if they just want to rip their customers off like this.
2006Jun 01
Ram 1500 360 5.9L
- Automatic transmission
- 99,000 miles
Called Dodge today and they said the dash was $400.00 and the black trim was $325.00 So we have $725.00 for two parts that should be replaced by Dodge! I took the truck to the shop today for A/C not working and they said that the evaporator had to be replaced, and the dash would need to be removed....Well when they take the dash off there is no way that it is going back on. The dash has more cracks and lines than a 90 year old person. Dodge told me today that the dash is not a recall and I would have to buy it!
2002Nov 15
Ram 1500 Laramie
- Automatic transmission
- 75,000 miles
I had no idea the number of people with similar problems until I started searching the internet for a replacement dash. If Dodge cares anything about its customers or its reputation, they should issue a recall.
2003Oct 01
Ram 1500 5.2L
- Automatic transmission
- 38,000 miles
When I bought the vehicle used in 2002, there were no visible problems with the dash. Within a year the dash began to crack. Now, 5 years later, the entire dash is in pieces. I am not sure what has happened. I have not wrecked the vehicle nor has the dash been abused. It is definitely a eye sore.
2007Jun 15
Ram 1500 5.9L V8
- Automatic transmission
- 40,933 miles
Like everyone else I have a 1999 Dodge RAM 1500 with a cracked dashboard. The crack goes from the passenger side defroster vent all the way up to the instrument panel. I went to my local Dodge Dealer and they said it would cost me $950.00 to repair. Then I called Dodge Customer Assistance to see if they would cover the cost for the poorly manufactured part and of course they said it's out of warranty and will not cover it. I was also told they never had any complaints about the dashboards cracking, damn liars!! So I filed a complaint with the NHTSA and with Consumer Affairs. Hopefully something will get done. I will never buy a Chrysler product again!!
2003Apr 02
Ram 1500 5.2L V8
- Automatic transmission
- 24,000 miles
I see I'm not the only one with this issue. The dash in my 1999 Dodge 1500 is gone. It stated as a small crack to a large crack to smaller cracks to no dash. I contacted Dodge and still waiting for a response. If you have any info that could help me please post it. You can contact Dodge at 1-800-992-1997 to report this issue or go to local6.com to watch a report that was made about this issue. The report was made over a year ago by reporter Steve cooper so you have to look under investigating reports. I was amazed to see that this has to be a dealer issue because the footage that was shot of different trucks is identical to my truck. AGAIN if anyone has had any luck with this issue please post it so others can benefit.
2007Apr 09
Ram 1500 Sport 5.2L
- Automatic transmission
- 99,000 miles
Dodge is looking for a law suit!
I am hoping they have to reach into their pockets on a class action suit.
These dashboards are coming apart on there own.
I am thinking they DON'T CARE!!!
I have always bought Mopar Cars anf Trucks.
I have posted it on the internet at work.
13000 potential customers.BEWARE!!!
I WILL NOT OWN ANOTHER MOPAR PRODUCT!!!
2007May 14
(reported on)Ram 1500 Sport 5.2L V8
- Automatic transmission
- 86,000 miles
dash was cracked from defrost vents to front trim, 4 15's in the back made it even worse, went to replace the heater core and it completely fell apart in my hands, i had no dash at all, i was getting a new one for $650 and they said it was just gonna do it again with my music so i just got a custom one made from fiberglass for $3500
2008Jan 06
Ram 1500 4x4 Quad Cab 5.2L
- Automatic transmission
- 67,000 miles
this dashboard cracked from the windshield back to the steering wheel @ first, then it literally cracked into six very large pieces.
2005Dec 14
Ram 1500 5.2L
- Automatic transmission
- 50,000 miles
Transmission went out at less than 10,000 miles. Had not even gotten 5 miles away from the dealership on a freezing-snowing evening when it completely went out at 60 miles an hour on the interstate. They gave us a loaner vehicle and came and picked us up and took us back to the dealership at 6PM. Got home late only to get up in the AM - started the loaner vehicle and the doors automatically locked. Now we're locked out and live in the boonies so the locksmith took 3 hours to show up. (good thing we had AAA) The dealership would not be open until 9:00AM. We had to be at work at 7AM. Of course we were late getting to work. We were second owners. What a lemon. Should have gotten rid of the piece of junk then. Air conditioning was not getting cold the first summer. Dealer had to replace the heater coil under the dash. When they put the dash back in wa la it started cracking all over the place. Now it looks like a globe. You can see into the inside of the dash. I will take pictures and put them on this site as soon as possible. Unbelievable. Head liner is falling in. Visor mirror has fallen out of place and the black gunk they used to adhere it is flaking all over the place. The cup holder broke away from the dash the first time we put two large drinks in the holders. Now you just have to keep closing it to re-attach it cuz the plastic is broke. So far alternator-battery-belts-hoses-plugs-wires-tires-filters-sensors-fuel-oil-and the water pump are on our replacement list. Besides the transmission and heater coil. Oh ya and the plastic part on the radiator was leaking last week and the radiator was replaced. They just don't make um like they used to. Everything is plastic or very cheaply made but still costs a fortune to replace. The junky dashboard is $1000.00 and it's the same junk as the first one. Why would one buy another at that astronomical price when the first one was junk! Here's yur sign!!!!!
2005Feb 10
Ram 1500 5.2L
- Manual transmission
- 36,000 miles
Have always liked Dodge trucks, but feel the same way most others do about the dashboards falling apart. Mine is completely shot. Tired of my Chevy and Ford friends ragging me about Dodge when they ride in my truck and see the dash.. Maybe they are right. maybe I will look at Chevy before I buy again.
2000Feb 15
Ram 1500 3.2L V6
- Manual transmission
- 37,000 miles
noticed the first crack in dash while still in warranty, but figured it wasn't worth the hassle. then, dashboard cobwebbed-ready to fall out. Dealership said too bad-so sad. never buy another dodge.
2007May 29
(reported on)Ram 1500 ES V8
- Automatic transmission
- 120,000 miles
the interior is still very good except for the dash. it has completely fallen into the wiring. there is a hole about 30 inches long and 12 inches wide.
2005Jan 01
Ram 1500
- Automatic transmission
- 48,000 miles
My dash has at least 7 cracks and I think it is about to fall apart. Now that I see this is a common problem, what can we all do about it? Dodge should fix this annoying problem. There is a lot of cheap hard plastic parts on this year model truck. I have repaired several dealer only items repeatedly. Thank God I can fix many of them myself or it would cost me a fortune. If anyone has a total solution to the dash issue please let us all know.
2007Jul 10
Ram 1500 Extended Cab 5.9L V8 4x4
- Automatic transmission
- 84,000 miles
as many here have pointed out, my dash also started cracking. i have try not to touch it since a year ago, and not add cleaning solutions to it. it has help from making it crack anymore or fall apart.
2007Jan 01
Ram 1500 SLT 5.2V8
- Automatic transmission
- 150,000 miles
so I buy the truck new make all of the 72 payments and the dash cracks and falls in dodge s of no help if this were a mythbuster episode titled does paying off your vehicle make it fall apart? they would have give it a positive yes....I obtained my cdl in 1968 and and over the past 40 years i have had more than 60 cars and trucks and I have never witnessed any thing like this first I saw a small crack by the defrost vent and within two weeks the whoe dash fell in now my ac does not work prperly and I had to turn off my passenger air bag for fear of unwanted deployment......so dodge are you going to step up since this is an on going problem over several years and models or are you telling us the American People "Spreken se Detuche?"
2006Oct 24
Ram 1500 SLT 5.2L V8
- Automatic transmission
- 71,000 miles
My 1999 1500 4x4 slt was always very well taken care of driven like a car not a truck. the dashboard began to crack at the drivers side heater duct.The crack went all the way up to the speedometer facia.As bad as that was i thought the crack would have stoped there by the next week chunks began to fall out and down into the lower part of the dashboard.I contacted dodge and they told me there was nothing they could do for me.I would like to hear from anyone who has started any action agenst dodge for this problem.
2007Nov 12
Ram 1500
- Automatic transmission
- 135,000 miles
I hate dodge. They are crap. I owned a durango and had every problem in the world. the car was cared for perfectly on my end. But dodge would not stand up for there product. so i got rid of it. now i'm dealing with this dashboard crack. it makes the truck look like shit. the dashboard was protected with armoral every week and a sunshade in the summer. was never driven on rough terrain (dodge asked me that when i called to complain) felt like telling them its a truck shouldn't it stand up to some offroading. well now it crack and i have no idea how to fix. any suggestions anyone.
2006Apr 13
Ram 1500 Sport 5.9L V8
- Automatic transmission
- 62,000 miles
first it was a small crack. then it started to vibrate when i was driving. a small piece fell in by the vent. now basically i have no dashboard at all, and cannot even take it apart to put in a new one because it disintegrates when i touch the dash. the console under the dash and overhead both broke too, the plastic is horrible.
2007Aug 27
(reported on)Ram 1500 1500 5.2L
- Automatic transmission
- 99,000 miles
About a yr ago at the end of the summer after intense heat I noticed my dash beginning to crack. A few days later I had my car washed and noticed that a a full piece of the dash in the shape of a triangle had broke completely off and fell inside the dash. The problem has only gotten worse, now I have several pieces that have completely broken off.. Called dodge, there nothing they can do to fox the problem. Except take to the local dealer and ill have to pay the parts and labor fees... This is bullshit, might not purchase another dodge product in the future... Any solutions to my problem???
2007Jul 01
Ram 1500
- Automatic transmission
- 30,000 miles
Dodge is using faulty materials manufacturing these vehicles and I wonder how safe my airbags are going to be if they ever deploy!
2002Nov 22
Ram 1500 318 V8
- Automatic transmission
- 85,000 miles
Started small, lost a piece in the vent. Then it just fell apart, cracks every where. Dodge needs to replace the dashboard! When i bought my dodge I would wipe and clean the dash, Now I am afraid to just touch it, It might fall apart.
2007Nov 07
(reported on)Ram 1500 Sport 5.2L
- Automatic transmission
- 65,000 miles
What a piece of junk who builds a truck where the dash cracks with 60000 miles? I WILL never buy another dodge as long as I live. I hope they go out of business. Funny that so many people complain about the same issues in Dodge trucks but Dodge does nothing about it. Next time I will buy a real truck (FORD)!!!!
2007Nov 02
(reported on)Ram 1500 5.2L V8
- Automatic transmission
- 113,000 miles
I own a 1999 dodge ram 1500. When i returned from my deployment to Iraq i noticed to cracks in my dashboard. the truck was in a garage for 8 months and drove once a week by my dad. I was very upset to see the cracks. Over the next year the cracks continued getting worse. I recently had to replace my heater core and in the process we had to remove the dash. We couldnt touch the dash with out it disintegrating. So now i have no dash board at all. I've tried for two years to get dodge to fix the problem. But all i get is the same run around as everyone else. Since the years of my great grandfather we have all owned dodges. After this truck i will nevver waste my money on another dodge. Chevy here i come
2007Oct 30
(reported on)Ram 1500 SLT 5.9L
- Automatic transmission
- 60,000 miles
at 60000 miles my dash basically blew up. Cracks every where then big chunks fell out of it. Since then my head lights only work when I put my steering wheel all the way up in the tilt position.
The plastic in general is very bad.
2007Oct 23
(reported on)Ram 1500 Sport V8
- Automatic transmission
- 98,000 miles
I thought it only happened to me. After reading many other complaints I am not alone. Bought the truck with 60000 and now has 98000. I keep it immaculate but the dash pisses me off. I have tried to fix it with every type of dash fixing kit there is. Nothing works. Needs to be replaced. Don't know where to begin to get Dodge to pay for it. They probably won't though! I will never own another one!!! Love my truck, HATE THE DASH!! LOOKS LIKE SH**! I would be willing to get in on the class action suit. I am not a rich man, but it is unfair because the problem is directly to Dodge and their product. I am willing to do what it takes!
2007Oct 10
(reported on)Ram 1500 V8 Magnum
- Automatic transmission
- 48,000 miles
I bought the truck this way, but didn't think it was a major problem with the dodge until a friend of mine said theirs (same year) did the exact same thing in the exact same spot. Dodge should replace them for us...
2007Aug 29
(reported on)Ram 1500 5.2L
- Automatic transmission
- 111,389 miles
The reason I haven't fix the dash is due to the fact I am having problems locating a solution because the complete dash busted out. The products on the market states I must rebuild the dash in order for their products to mount. It is like double work to correct a problem that I feel in which Dodge placed these automobiles with parts that were useless and didn't keep up to time. I kept the upkeep on the auto the dash was conditioned to avoid cracks and after all the TLC the whole dash tumbled in. I have noticed many citizens on the gulf coast dealing with this same problem. I need any suggestions to fix this problems since All Dodge Companies feels this isn't there issue, but I beg to differ since so many of us have this same problem, seems shady don't you think. This is why I will encourage people to stay clear of their automobiles.
2007Sep 14
(reported on)Ram 1500 Quad-Cab 4x4 Sp 5.9L
- Automatic transmission
- 155,000 miles
I bought this truck brand new. I have always owned Mopar's and this is the only one to have a cracked dash! What's up???? Seems like Chrysler should be made to stand behind there products. And the US auto makers wonder why people buy non-domestic cars!
2007Sep 22
(reported on)Ram 1500 V8
- Automatic transmission
- 66,000 miles
1999 Dodge Ram and the dash started cracking with just 50k miles. Cracking in 3 different places. What a shame. I'm going to be buying a new truck next year and can you guess what I won't be buying?
Come on Dodge, step up to the plate here, your losing us.
2007Sep 09
(reported on)Ram 1500 HD V6
- Manual transmission
- 105,000 miles
I had fixed the first crack, but now it is starting to crack all over. The only solution is to replace it.
2007Aug 17
(reported on)Ram 1500 SLT 5.9L V8
- Automatic transmission
- 91,600 miles
Daimler-Chrysler knows there is an issue with the dashes in the 2nd generation Rams.
As mentioned in the 2001 complaint about the cracked dashes, you can call the 800 number to get a claim number and then they may assist you with the repair.
I have a unique situation... the previous owner (original owner and collegue) asked for assistance about a year and a half ago. Long story short... since he requested assistance and was denied, I am now denied any assistance. This is total BS. I will not drop this issue this easily.
I did however speak to a different parts department at another local dealership. He told me he will sell me the replacement dash (upper) for $350 plus tax. I found this info out to see if and when I get assistance if I got a fair deal.
I have owned may Daimler-Chrysler products over the years..... if they do not take care of this cracked dash issue, I will never own another one again. I also have a 1985 Trans Am with a plastic dash.. this car has always sat outside in the sun and did not have tinted windows until 2 years ago...... NOT ONE CRACK IN THE DASH - I live in Texas...
Someone mentioned class action lawsuit (either in the 99 complaints or the 2001).... lets all contact him.
2007Aug 15
(reported on)Ram 1500 1500 3.2L V6
- Manual transmission
- 202,000 miles
I have a 99 Dodge Ram 1500... the dashboard fell apart!! I see there are so many others who have the same issue... when are we going to stand up for ourselves and be heard by Dodge... there are power in numbers!!
2007Jul 09
(reported on)Ram 1500 1500 4WD EXT CA V8
- Automatic transmission
- 90,000 miles
Ok, after reading numerous complaints, I am really pissed that Dodge denies to accept responsibility for making shitty dashes for these Dodge trucks. Hello Dodge, are you stupid. I think maybe we should all take our trucks into Dodge to prove our point and make them fix them. I have heard this is a major problem that they will not own up too. Maybe we should place a class action suit against Dodge. I would like to hear from those who agree with me and want to do something about this. Email me please @ constructionexperiencenow@gmail.com.
I am willing to pay for the attorney who will take this case head on for the consumers who pay for trucks and get screwed.
2007Jul 26
(reported on)Ram 1500 360 V8
- Automatic transmission
- 160,000 miles
we bought this dodge ram 1500 as a used truck, but it wasn't cracked when we got it. like others have said, it just appeared overnight, its a weird thing, we thought maybe it was the sun, and we just didn't notice it. but after reading all the complaints on this problem, I too think this should be a recall.
I was told to look on the internet to see if it might be a recall and when I read that it wasn't but see all the complaints. I was upset, this is gross looking, not to mention if we try to sell it, the value goes way down, as no one wants to buy a vehicle with a broken dash board. I encourage everyone who has this problem write in, thanks,
cracked dodge from florida.
2007Jul 23
(reported on)Ram 1500 SLT 5.2L V8
- Automatic transmission
- 150,000 miles
I HAVE A 1999 DODGE RAM LARAMIE SLT
THE DASHBOARD CRACKED IN NUMEROUS PLACES AND NOW I HAVE HUGE GAPING HOLES FOR A DASH. IT LOOKS LIKE A JIG SAW PUZZLE.
DAIMLER CHRYSLER CORPORATION SAYS " THERES NOTHING WE CAN DO "
I THINK DAIMLER CHRYSLER NEEDS TO RECALL AND FIX THE DASHBOARDS {FREE} OF CHARGE TO ALL THE TRUCK OWNERS WITH THIS PROBLEM.
ALL THE DODGE TRUCK OWNERS NEED TO GET TOGETHER AND START A CLASS ACTION LAW SUIT ABOUT DAIMLER CHRYSLER CORPORATION ABOUT THE DASHBOARDS IN THE DODGE RAM TRUCKS.
MR. KENNETH HOPPER
2007May 02
(reported on)Ram 1500 Sport V8 318
- Automatic transmission
- 85,000 miles
I didn't know this was something that was happening to all Ram 1500's until I saw it on the news. I have never had a vehicle this new that was well taken care of have the dash fall apart like this. It is terrible. I am sure it doesn't help my resale value on the vehicle and now I am concerned that electrical issues may follow based on the information heard on the news.
2007Feb 15
(reported on)Ram 1500 SLT 5.9
- Automatic transmission
- 30,000 miles
We purchased the truck new off lot in 2000. After 30,000 miles - 3 years the dash cracked and we were told that the problem was not covered under warranty. We purchased a nice dash cover but the whole dash has since caved in. We will never purchase another dodge auto.
2007Feb 13
(reported on)Ram 1500 Sport 5.2 V8
- Automatic transmission
- 89,000 miles
I am another one of the Dodge owners who also has a crack in my dashboard on the passenger side. I have been looking for after market replacements that are of better quality.
2007Feb 13
(reported on)Ram 1500
- Automatic transmission
- 120,000 miles
Glued it several times but have given up. My once new truck is now an old farm truck. Will probably not buy Dodge again but not sure what's better.
2006Dec 26
(reported on)Ram 1500 5.9L SMPI V8
- Automatic transmission
- 60,000 miles
My dash cracked at about 3 yrs old. The crack (cracks) started at the windshield where it is bolted down so I think it is two problems. Installation and material composition. This looks like sh** and will more than likely have me looking at a different manufacturer for my next truck. To be honest I loved the body style and many other things about this truck and didn't really give the dash a second thought when I bought it, but in the future I will make sure to notice cheap sh** that these auto manufacturers try to get by with to cut costs.
2006Sep 21
(reported on)Ram 1500 Quad Sport 4x4
- 98,000 miles
The dashboard in my truck has a huge single crack running from the windshield to the glovebox on the passenger side. The truck has never been wrecked or hit that would cause a crack of this magnitude. Only thing I can think of is the heat here in FL. Strange though that this is the only vehicle we have ever owned that this has happened to, and all the others were in the sun all day too. I am currently aware of two other Dodge Ram truck owners we know that have had the same problem. Same truck, same year. Coincidence?
2006Jul 18
(reported on)Ram 1500
- 112,000 miles
I am in texas so the texas summers might have a little to do with it but that dang dash is cracked in 4 places so far and the last one happenend yesterday dodge should have made that a little better but i will still stick with dodge
2006Apr 13
(reported on)Ram 1500
- 60,000 miles
The dashboard on this truck just started cracking at the defroster vents and large pieces broke completely off. There was one of those reflector things in the windshield and it still cracked. To fix the dash with a new one is over $700 and you can't get a used one because they all crack like this. I bought a tube of epoxy at Wal-Mart and put the pieces back together and I bought a dash cover at AutoZone for $24 and it now looks a lot better and I don't have to worry about pieces of plastic hitting me in the face if I have an accident.
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A D V E R T I S E M E N T S
2004Jun 01
Ram 1500 Magnum V8
Same thing, the dash looks like a jig saw puzzle. Any lawyers own one of these? I cannot believe they have not recalled this already. Checked on ebay and found a dash cover for $100.00 might just do it.
caffeineman
Cypress, TX, USA
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