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8.4

pretty bad

Typical Repair Cost:

$829.00

Average Mileage:

84,783 miles

Total Complaints:

86 complaints

Most common solutions:

  1. not sure (43 reports)
  2. replace with new dashboard (31 reports)
  3. replace with better quality after market dashboard (7 reports)
  4. epoxy and a dash cover (4 reports)
  5. filed a complaint with. www-odi.nhtsa.dot.gov (1 reports)
Dodge Ram 1500 accessories - interior problems

accessories - interior problem

Helpful Websites About 1999 Dodge Ram 1500 dashboard cracked

A D V E R T I S E M E N T S

problem #86

2001Sep 01

Ram 1500

  • Automatic transmission
  • 30,000 miles

click to see larger images

dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked

Complaint Photos

We need to sell this truck!!! This will knock a ton off the price we can get...we'll never by another dodge!!!

chesshir

Monrovia, CA, USA

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problem #85

2002Sep 08

Ram 1500 5.2L

  • Automatic transmission
  • 100,000 miles

Every truck I've seen with this dash has been cracked and the dealer wants over 400.00 for a new one.

cbillings

Brentwood, TN, USA

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problem #84

2005Jul 01

Ram 1500 V8

  • Automatic transmission
  • 122,000 miles

I have talked with several repair shops about the dash problem in my Ram. All say the same thing. I could have told you not to buy a DODGE, 4 of 5 have the same problem. I have fixed mine with the one thing in the world that solves most problems with defects of workmanship in the Auto Industry. and what is that you ask? DUCT TAPE, if it was good enough for Apollo 13, it will work for me. Maybe Dodge needs to supply a couple of rolls with each new truck and after each service call to a dealer.

jonesn c

Wilson, N C, USA

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A D V E R T I S E M E N T S

problem #83

2002Jun 01

Ram 1500 4WD 318 V8

  • Automatic transmission
  • 40,000 miles

I BOUGHT THIS 1999 DODGE RAM IN 2002 WITH ABOUT 40,000 MILES ON IT. I NOW HAVE 79,000. SHORTLY AFTER PURCHASE, THE DASH CRACKED. AFTER ABOUT 10 CRACKS ACROSS THE TOP OF THE DASH IN EVERY HORIZONTAL DIRECTION. I WENT TO THE "5 STAR" LOCAL DEALER AND SHOWED THEM THE PROBLEM. THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM AND ESTIMATED $1500 TO REPAIR. UNTIL NOW, I THOUGHT THAT I WAS THE ONLY ONE WITH THE PROBLEM AND ASSUMED THAT THIS CERTAINLY WASN'T A WIDESPREAD PROBLEM THAT MAY BE IN LINE FOR A CLASS ACTION LAWSUIT. I ORDERED A CUSTOM FIT MAT AT AUTOZONE TO PUT OVER THE CRACKS. THE CRACKS HAVE CONTINUED AND ARE NOW GOING VERTICAL ON THE INSTRUMENT PANEL BEZEL. THERE ARE PROBABLE 15 CRACKS IN ALL. IN ADDITION, THE GLOVE COMPARTMENT PLASTIC DOOR FRAME HINGE PIN (PART OF THE DASH) BROKE OFF ON THE LOWER LEFT SIDE. I EPOXIED IN A PIECE OF WOOD DOWEL ROD TO MAKE THE GLOVE BOX DOOR WORK. I WISH THAT SOMEONE WOULD START A CLASS ACTION LAWSUIT THAT RESULTED IN FREE DASH REPLACEMENT WITH THE LAWYER FEES BEING ADDED ABOVE AND BEYOUND THE BASIC REPLACEMENT BENEFIT. THE GOOD FAITH ON THE PART OF THE DODGE "5 STAR" WOULD ENCOURAGE PEOPLE TO BE LESS HOSTILE AND POSSIBLY DO FURTHER PURCHASES FROM CHRYSLER MOTORS. RIGHT NOW, I WOULD NOT BUY OR RECOMMEND ANY OF THEIR VEHICLES. IF THEY DON'T DO SOMETHING BY THE TIME THAT I EVETUALLY SELL THIS TRUCK (IF POSSIBLE), I WILL MAKE IT MY PERSONAL GOAL TO SPREAD THIS NEWS TO AS MANY PEOPLE AS POSSIBLE ABOUT THEIR UNWILLINGNESS TO DO ANYTHING ABOUT A KNOWN SERIOUS PROBLEM. I'LL BET IT WILL BE CHEAPER FOR THEM TO INSTALL A FREE NEW DASH! IS THERE A DODGE TRUCK OWNER WHO IS A LAWYER IN THE AUDIANCE? ANYONE OUT THERE THAT CAN RECOMMEND A SOLUTION?

Update from Oct 25, 2009: UPDATE - I JUST REPORTED IT TO THE NHTSA AS AN AIRBAG SAFETY PROBLEM AS FOLLOWS:
SEEMS LIKE THE DASH FALLING APART WOULD SET OFF THE AIR BAG OR SHORT THE WIRING TO CAUSE UNSAFE OPERATIONAL PROBLEM SUCH AS A FIRE. IF THE AIR BAG DEPLOYS WITH A FRAGMENTED DASH, WILL THE SHARP FRAGMENTS BECOME MISSLES THAT COULD INJURE OR KILL THE DRIVER OR PASSENGER? THIS APPEARS TO BE A REALLY UNSAFE CONDITION. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ON THE INTERNET. CAN YOU HELP PUT THE PRESSURE ON DODGE FOR A RECALL TO REPLACE OUR DASHES?

Roger M.

Rogers, AR, USA

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problem #82

2009Apr 01

Ram 1500 SLT 5.2L

  • Automatic transmission
  • 152,000 miles

click to see larger images

dashboard cracked dashboard cracked dashboard cracked dashboard cracked

Complaint Photos

I think we all know this a defective product an could be a very hazardous problem in a lot of ways. Shattering into pieces upon air bag deployment on passenger side,electrical failure if water got down behind dash panel,not to mention how bad it looks. I filed a complaint with http://www-odi.nhtsa.dot.gov/ and suggest you do the same. Let's get a recall.

Todd H.

Jonesboro, GA, USA

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problem #81

2002Jun 10

Ram 1500 Quadcab 4x4 5.9L

  • Automatic transmission
  • 26,000 miles

With all the customers complaints why in the hell can't chrysler/dodge grow some balls and admit that there is a problem with the material used on the dashes in these vehicles, my (1999 dodge quadcab 1500 4x4) beautiful deep red/gray two tone truck only has 26000 miles on it, looks brand new, WELL, UNTIL YOU GET CLOSE TO IT AND SEE ALL THE DAMN CRACKS IN THE DASH. It is garaged most of the time, unless we are camping.
So they can't tell me it is sun baked, I started a list aprox. 4 years ago, and have aprox. 600 names of people that drive dodge trucks with there vin # that have cracks in there dash!!!!!!! and that is just in a tri-state area by me within aprox. a 300 mile area, hey CHRYSLER DOESN'T THAT TELL YOU THERE IS A DEFECT!!!!!!!

tpfab

Zwingle, Iowa, USA

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A D V E R T I S E M E N T S

problem #80

2008Sep 10

Ram 1500 1500 V8

  • Automatic transmission
  • 80,000 miles

my husband takes good care of his truck and and Dodge should be ashamed of them self for not taking care of this problem.

Josie R.

Lake Villa, IL, USA

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problem #79

2009Apr 01

Ram 1500

  • Automatic transmission
  • 67,000 miles

My Dodge 1500 dash cracked for no reason. I was looking for the part to fix it and found that it is a very big problem. I think Dodge should really be helping us out with this problem.

Gail F.

Shelby Twp., Michigan, USA

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problem #78

2008Apr 01

Ram 1500 5.9L V8

  • Automatic transmission
  • 90,000 miles

My Dash started cracking about 2 years ago, since there are so many complaints that either the manufacturer that made the dash should pay for it getting replaced,or class actions law suit should be filed on the behalf of all of us. I call dodge dealer they made a appointment to see my dash there respond was you did this your self that was it.

Mike C.

Romeoville, IL, USA

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problem #77

2007May 15

Ram 1500 SLT 5.2L

  • Automatic transmission
  • 90,000 miles

I own 2 Dodge 1500 pickups. The dash has cracked on both vehicles and caved in. I went to dodge who told me "Yea we've had a lot of those", hint Dodge sounds like a problem. I love my vehicles and take care of both. I want to fix my vehicle but it will cost 200 dollars a piece for the part and then 700 dollars a piece for the labor. This sucks and I can't afford this. Dodge just a hint you've lost me as a customer and I'm sure several others as a result of your poor customer service. I paid cash for both vehicles looks like Ford or Toyota will be getting my money from now on!!!!!!!!!!!!!!!!!!!!!!

rrr217

Weatherford, Texas, USA

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A D V E R T I S E M E N T S

problem #76

2007Jan 01

Ram 1500 Sport 3.18

  • Automatic transmission
  • 45,000 miles

I have 2 Dodge Trucks 2001 dodge 2500 diesel and a 1999 1500 Both have cracked dashes .I have been in contact with dodge and spent many hours on the phone with customer service .I was told that i needed to take both trucks to dealer to be looked at and that i would be contacted.that was over a year ago and i have not been contacted .I called back about a week after contacting and was put on hold and then hung-up on.I have looked on line and have seen 2 or 3 news casts on dodge cars and trucks having cracked dashes .The problem is very large and covers many years and many different models .Is there any one who has thought of a class action suit against dodge?

Tim L.

Belton, SC, USA

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problem #75

2009Jun 29

Ram 1500 3.2L V6

  • Automatic transmission
  • 79,770 miles

got my truck used in 2002 keep it in the garage until 2 years ago,now I have a hole in my dash on passenger side right at the glass ,the hole appeared around september of 2008 , This morning 06/29/09 when i started my truck several bad cracks
ran across my dash from the hole area toward the front looks so bad i turned off passenger air bag in case the dash comes loose and sets it off. this all happened with no stress to the dash ,I agrre with th person who said we need a class action law suit
toward dodge.

Roger M.

Garland, TX, USA

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problem #74

2007Feb 23

(reported on)

Ram 1500 5.9L V8

  • Automatic transmission
  • 38,000 miles

The first time my dash cracked was in March 2005 which was replaced. Just this morning I found my dash cracked!!! Barely two years and it cracked again? I love my truck but this is getting rather annoying, just hope I don't get any transmission problems.

mbb

Norwalk, CA, USA

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problem #73

2005Aug 16

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 65,000 miles

My Dash started cracking about 5 years after I bought the Truck, My grip is that since there are so many complaints that either the manufacturer that made the dash for Chrysler or Chrysler Corporation itself should pay for it getting replaced. I agree with another person’s grip, a class actions law suit should be filed on the behalf of all of us. I also will not buy another Chrysler product since they know this is a problem and they failed to act on it. And to think we (taxpayers) are paying the money for there bailout.

balkoths

Ocean Springs, MS, USA

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A D V E R T I S E M E N T S

problem #72

2007May 19

Ram 1500 V6

  • Manual transmission
  • 65,000 miles

My dash started cracking with just small cracks and continued to worsen. I took the truck to a Dodge dealer and I was advised they had seen several such problems in these trucks but the Dodge Corp. would not fix them. They advised if I wanted the truck repaired, I would have to pay for the repairs.

The dash continues to fall apart. I think there should be a class action law suit against Dodge and would be a willing participant.

W.C. R.

Greeneville, TN, USA

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problem #71

2009Feb 24

Ram 1500 SLT 5.2L V8

  • Automatic transmission
  • 84,000 miles

I had just purchased the vehicle and one time getting in my truck, the vynl(sp?) A post cracked so i had to drive my truck with a dangling piece of plastic constantly in my line of sight. Finally a month ago, i went to install cab lights and it happened again. With all these problems about cracked dashboards don't you think they would have fixed it by now?

farmerjp37

Glen Allen, VA, USA

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problem #70

2007May 01

Ram 1500 5.2L

  • Automatic transmission
  • 170,000 miles

My dash started cracking a few years ago, now it is almost completely gone and taking the trim around the radio and gauges with it

duggb

Wauchula, FL, USA

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problem #69

2008Feb 05

Ram 1500 5.2L V8

  • Automatic transmission
  • 110,000 miles

dash board cracking in seven different places.Try to go to junkyard to buy another dash,but the dash boards in those trucks was cracked too.

troyf

Charlotte, NC, USA

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problem #68

2005Jan 21

Ram 1500 SLT 5.2L V8

  • Automatic transmission
  • 121,000 miles

I love everything about my Dodge Ram 1500, but the dash !! I bought this truck because I loved the way it ran and the way it looked. Now thanks to the manufacturers defected dash board, my truck looks like i picked it up straight out of the junk yard. My dash started out with a small crack and before I knew it, there were 5 small cracks, then more. Now I have no dash left in my truck !! Seriously I am driving around with exposed wires and it looks horrible !! You would think if Dodge wanted to stay in business past this recession, they would take care of their customers and issue an immediate recall on the crap they sell !!!

Deborah C.

Haymarket, VA, USA

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problem #67

2003Jan 08

Ram 1500 1500

  • Automatic transmission
  • 112,851 miles

i wish that dodge will consider this as a problem that they need to fix

Antonio P.

Merrick, NY, USA

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problem #66

2001Jun 03

Ram 1500 5.2L V6

  • Automatic transmission
  • 35,000 miles

When my dash cracked it was the beginning of the summer. Before the end of the year was out, it looked like the grand canyon national park. I contacted the local Dodge dealer for a replacement and was told Chrysler was working on the problem (bull-$***!).

Roy L.

Mineral Wells, TX, USA

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problem #65

2008May 14

Ram 1500 Magnum 5.2L 318 V8

  • Manual transmission
  • 92,000 miles

last year on a sumer time we have discovered a small cracked on my dashboard about
3 in and now is all the dashboard and it looks awful and its been that way almost a year now.

edgarr

Oklahoma, Oklahoma, USA

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problem #64

2008Jan 01

Ram 1500

  • Automatic transmission
  • 113,000 miles

I bought my truck In January of 2008 and it had a few cracks in the dash already. Now the cracks have spidered all over the dash and caving in. I have sections of the dash that have fallen in that are more then a foot wide. It is embarrassing because its the first thing you see when you look at the front side of the truck. I have looked all over the internet to find out why Dodge has not had a recall on this. Now that I have seen how many other people have had the same problems it really aggravates me that Dodge wont do anything about there own problems. They want the government to help bail them out in financial problems but don't even think of taking care of the customers they currently have them selves!!!!!! Last Dodge I will buy!!!

Jeff W.

Poplar Bluff, MO, USA

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problem #63

2004Dec 01

Ram 1500 Sport, QuadCab, SWB 5.9L V8 Magnum

  • Automatic transmission
  • 75,000 miles

I wish Id thought to snap a few pics before I typed this..
My dash starting cracking shortly after the truck was paid off. Since then it starting to look like the Salt Flats out west...the cracks not only run all over the dash pad but also extend into the trim over the Driver console (around the gauge display).
A new dash is simply outta the question. The cost has sky-rocketed because you just can't find one without a cracking issue.
This is really the only eyesore on my truck and has actually dropped the offers that potential buyers are offering by a couple of hundred dollars (yeah, its for sale!)

With a professional background in chemical and Polymer manufacturing, I know a few things about this product. I work for more than a few Tier 1, 2, and 3 suppliers (supplied straight to Ford, GM, Chrysler, etc) and I know what the problem is...Degradation. This is caused by the producer trying to cut cost of raw material by using a high percentage of "regrind" in their process. After several generations of regrind are pass through the thermal process, the molecular bonding in the polymer start to break down and it become more and more brittle, losing the flexibility and durability of the "first generation" productions. During quality testing this is not detectable because these parts haven't been exposed to extended period of UV exposure. Its only detectable after these periods.

Dodge/ Crysler put the demands on their supplier, but the supplier is ultimately responsible for the evident quality issue

horseman

Hendersonville, NC, USA

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problem #62

2007Aug 20

Ram 1500 1500 4x4 5.9L V8

  • Automatic transmission
  • 167,000 miles

I think dodge needs to have a recall on the dash and fix everones because it costs way to much to go and fix it your self its there fault they put that cheep ass dash in all there trucks.never had a problem with any of my other trucks.

eddie ball

Newport, TN,, USA

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problem #61

2001Jun 08

Ram 1500 SLT V8

  • Manual transmission
  • 32,000 miles

The dash has 3 major cracks at first there was only 1 for a couple of years than this year 2008 we now have 2 more from the drivers side across to the passenger side. It looks awful don't know what to do. We are looking for a new pickup it will not be a Dodge, we have been looking at the Toyota Tundra.

Rodney E.

Ukiah, Oregon, USA

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problem #60

2001Jun 08

Ram 1500 SLT V8

  • Manual transmission
  • 32,000 miles

The dash has 3 major cracks at first there was only 1 for a couple of years than this year 2008 we now have 2 more from the drivers side across to the passenger side. It looks awful don't know what to do. We are looking for a new pickup it will not be a Dodge, we have been looking at the Toyota Tundra.

Rodney E.

Ukiah, Oregon, USA

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problem #59

2008Sep 21

Ram 1500

  • Automatic transmission
  • 138,000 miles

I think I am ready for that class action lawsuit against Dodge. Its time we as consumers stand up and show the makers of our autos, that we will not stand for cheap quality made transportation any longer.

It is a shame, that we buy our cars that are not guaranteed any more for the lifetime of the vehicles. I see these trucks on the road all the time. Good trucks, but the quality manufacturers put into the materials they use to build the inside of the vehicles we use to go to work, for work and our families, is just dwindling down to throw away crap. We work hard for our money, and its not right, that the American people are ripped off this way. What has happened to the pride that we use to have in the products we made? Pride...no pride any more, just money hungry, cheaply made, throw away products, and no one will stand behind what they make. This will be the last Dodge product I buy.
Anyone still want to get that lawsuit started? I am in!

Meria G.

Red Hill, PA, USA

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problem #58

2005Oct 31

Ram 1500 5.2L

  • Automatic transmission
  • 98,000 miles

1999 Dodge Ram 1500 with a cracked dash board. I have put several thousands of dollars into this truck only to have the dash fall apart, cup holder break, evaporator
coil going bad. Least to say how disappointing to have these problems. I have a
'90 Chevrolet work van with 300,000 miles and has no cracks in the dash. Obviously
by all the complaints this is definitely a manufacturer defect and there should be a recall
of some kind. I was thinking about buying the new Challenger but I think i'll wait for the
Camaro instead.

tancarrow

Mechanicsville, VA, USA

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problem #57

2007Jun 01

Ram 1500 Slt Laramie 5.9L V8

  • Automatic transmission
  • 68,524 miles

click to see larger images

dashboard cracked dashboard cracked dashboard cracked

Complaint Photos

I understand this isn't don't on purpose but, I think with as many people that are having the same problem with this and similar vehicles,that dodge should really do something about this.It's not like one or two people are doing this just to fix something that they may have messed up themselves.Ifeel proud to represent dodge but I can't make it look good like this!!!!!!!!!!!!!!!!!!!

liltinpin1971

Smithfield, N.C, USA

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problem #56

2003Oct 11

Ram 1500 5.2L V8

  • Automatic transmission
  • 48,000 miles

I LOVE DODGE TRUCKS, THIS IS MY THIRD ONE THIS SHOULD HAVE BEEN FIXED BY THE DEALER , CHRYSLER DODGE,, OR SHOULD HAVE BEEN A RECALL. REPLACED IT IN 2006 AND THE 2ND ONE CRACKED 16 MONTHS LATER ,, NOW IT HAS 84,000 MILES AND ANOTHER CRACKED UP DASH. THINK I WILL JUST GET THE DASH COVER,,,,,,,,,,,THE NEXT 1 WILL BE THE NISSAN TITAN,,,,,,,,,...????????????

Michael W.

Va Beach, VA, USA

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problem #55

2004Dec 17

Ram 1500 V8

  • Automatic transmission
  • 27,340 miles

click to see larger images

dashboard cracked dashboard cracked

Complaint Photos

I bought this truck new, the cracked dash board was one of may problems faced with this vehicle since I have owned it. Truck was in mint condition when it happened went to drive it one day and noticed a snap sound, low and behold it was the dash board. it has several cracks in it including from the glass to the driver seat, from the glass to the radio , from the glass to the passenger side air bag. I have yet been able to find a remedy for this problem and trying to get help from the dealer who sold it to me is next to impossible for any complaint. Dodge should stand behind their product and realize that this model and year is terrible for this problem and they should either recall it or pay the repair cost. I feel I was charged extremely good money for a company who obviously cut corners on quality.

lanteigne

Saint John, NB, Canada

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problem #54

2006Feb 01

Ram 1500 Sport 5.9L V8

  • Automatic transmission
  • 99,000 miles

I bought a 1999 Dodge Quad Sport 4x4 in 2005 from a local dealer. 6 months later I got a large crack in the dash from the vent to the radio. I covered it with a dash mat. Looks kinda cheesy if you ask me but it was a cheap band-aid. I just looked under it last week and I now have 6-7 large cracks from the windshield to the bezel and glove box areas. This is the 3rd complaint thread I've posted on and I can tell you this is DEFINITELY NOT AN ISOLATED CASE! There are thousands of these bad dashes and calling the dealers and corporate have had mixed results. I'm calling next week to 1-800-992-1997 and giving my vin# along with my complaint. You can try yourself if you like. Some have gotten theirs fixed for free, some with deductibles and some got snubbed. Or should I say MOST got snubbed. Used replacement parts are rare at best and new ones from the dealer are in the $400-550 range so I've heard. Then there's the labor cost of $500-700. I've been looking everywhere for info on how to remove the dash for the DIY'ers but I've had little luck except for the fact I've been told it's a pain in the butt. Wish me luck calling them.....

kytray

Almo, KY, USA

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problem #53

2008Apr 09

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 107,000 miles

Everyone I know with this year and model has had the dash crack. Currently mine is cracked from windshield to airbag and there's a nice big chunk that rattles around for that extra ambiance. I bought this truck in new in 1999 and have never had major engine trouble but the interior is falling apart including the driver side door panel. The small things start to add up and I will never buy another Dodge again.

John H.

Oklahoma City, OK, USA

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problem #52

2004Feb 02

Ram 1500 1500

  • Automatic transmission
  • 85,000 miles

It's sad to say that everything we work hard to pay just crumbles in front of us. My dashboard is cracked, crumbled, broken, missing, etc...I also agree that Dodge should step up and take responsibility for this defect. If I wanted a broken dash, I would have just taken a hammer to it. It's very embarrassing to drive around with my dash looking this way. It's more depressing that I paid all that money just to see it that happen.I hadn't even finished paying off my truck when this happened.What a shame...Definitely no more Dodge for me!!!!

bob106

Eagle Pass, Texas, USA

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problem #51

2007Jan 01

Ram 1500 3.9lV6

  • Manual transmission
  • 116,000 miles

I have put great pride into my truck and it is a shame that the dash has crumbled. It is embarrassing. I see others have had the same problem. And unfortunately Dodge has been unable to help. I have been looking with repair facilities and auto yards and I have been told it is virtually impossible to find a used dash that is not cracked the same as mine. How is this possible?

LeAnna B.

Fort Worth, TX, USA

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problem #50

2006Nov 22

Ram 1500 XLT 5.2L Ltr

  • Automatic transmission
  • 92,000 miles

Ok, I see I'm not the only one that has this problem. Like everyon else my dash is cracked in so many places and I have a large eight inch gap where a peice fell in.
Since Dodge has turn a deaf ear, I think it is time to start a class action law suit to get the cracked dash boards replaced with a new upgraded dash. Anyone who is in favor of doing a class action law suit reply to me.

jayjacobs

Fairfield, CA, Afghanistan

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problem #49

2006Apr 12

Ram 1500 5.9L V8

  • Automatic transmission
  • 115,000 miles

I called Dodge and basically got the run around so now I don't know what to do my dash is cracked into 3 large pieces and starting to get worst plus the radio has lost the front speakers and I can't find any help from Dodge anyone please help

David M.

Sumter, SC, USA

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problem #48

2008Jul 07

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 100,900 miles

I am upset that there can be so many complaints about this. Just think about all the people that haven't said anything, because they don't know that it is a major problem with this truck. I would like to get it fixed but I am not made of money. It just like popped and then it was cracked. I have owned several dodge trucks and this never happened in the 1989, 1990, 2000, or 2002

Tamera J.

Carmichael, California, USA

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problem #47

2006May 23

Ram 1500 5.9L V8

  • Automatic transmission
  • 80,000 miles

My '99 Ram did the same thing. Started as one small crack, then the whole dash started falling apart. Seeing the dash problem, plus a rust problem, and all the reports about the steering component failure and transmission failure I dumped the truck at 95,800 miles, and bought a Toyota Tacoma.

cory_25

Madison, WI, USA

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problem #46

2001Feb 10

Ram 1500

  • Automatic transmission
  • 38,000 miles

My dashboard is cracked so badly!! It's really annoying!! There is a place in Pompano Beach, Florida that is starting to make aftermarket upper dash panels for this Dodge 1500. All of these trucks from 1997-2002 have the same problem. Plastic Parts, inc. 1-800-331-7081. They should be available by September of 2008.

NOT I.

Pompano Beach, FL, USA

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problem #45

2004Jun 01

Ram 1500 Magnum V8

  • Automatic transmission
  • 40,000 miles

Same thing, the dash looks like a jig saw puzzle. Any lawyers own one of these? I cannot believe they have not recalled this already. Checked on ebay and found a dash cover for $100.00 might just do it.

caffeineman

Cypress, TX, USA

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problem #44

2001Jun 01

Ram 1500 SLT Quad Cab 318 V8

  • Automatic transmission
  • 100,000 miles

Why doesn't Chrysler Motor company have to stand behind their product. They know the dashboards on their Dodge Ram Pickups are not worth anything. Thousands of people have the same problem I have which is a seriously cracked dashboard with a great big hole in it. How are they getting away with not have a recall on these vehicles and they should have to replace their worthless dashboards in these trucks. This will be the last Dodge truck I will buy if they just want to rip their customers off like this.

Carolyn L.

Livingston, TX, USA

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problem #43

2006Jun 01

Ram 1500 360 5.9L

  • Automatic transmission
  • 99,000 miles

Called Dodge today and they said the dash was $400.00 and the black trim was $325.00 So we have $725.00 for two parts that should be replaced by Dodge! I took the truck to the shop today for A/C not working and they said that the evaporator had to be replaced, and the dash would need to be removed....Well when they take the dash off there is no way that it is going back on. The dash has more cracks and lines than a 90 year old person. Dodge told me today that the dash is not a recall and I would have to buy it!

David W.

Port Richey, Florida, USA

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problem #42

2002Nov 15

Ram 1500 Laramie

  • Automatic transmission
  • 75,000 miles

I had no idea the number of people with similar problems until I started searching the internet for a replacement dash. If Dodge cares anything about its customers or its reputation, they should issue a recall.

Adrian S.

Batesvile, MS, USA

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problem #41

2003Oct 01

Ram 1500 5.2L

  • Automatic transmission
  • 38,000 miles

When I bought the vehicle used in 2002, there were no visible problems with the dash. Within a year the dash began to crack. Now, 5 years later, the entire dash is in pieces. I am not sure what has happened. I have not wrecked the vehicle nor has the dash been abused. It is definitely a eye sore.

kablaman

Dalhart, TX, USA

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problem #40

2007Jun 15

Ram 1500 5.9L V8

  • Automatic transmission
  • 40,933 miles

Like everyone else I have a 1999 Dodge RAM 1500 with a cracked dashboard. The crack goes from the passenger side defroster vent all the way up to the instrument panel. I went to my local Dodge Dealer and they said it would cost me $950.00 to repair. Then I called Dodge Customer Assistance to see if they would cover the cost for the poorly manufactured part and of course they said it's out of warranty and will not cover it. I was also told they never had any complaints about the dashboards cracking, damn liars!! So I filed a complaint with the NHTSA and with Consumer Affairs. Hopefully something will get done. I will never buy a Chrysler product again!!

Martin L.

Piscataway, NJ, USA

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problem #39

2003Apr 02

Ram 1500 5.2L V8

  • Automatic transmission
  • 24,000 miles

I see I'm not the only one with this issue. The dash in my 1999 Dodge 1500 is gone. It stated as a small crack to a large crack to smaller cracks to no dash. I contacted Dodge and still waiting for a response. If you have any info that could help me please post it. You can contact Dodge at 1-800-992-1997 to report this issue or go to local6.com to watch a report that was made about this issue. The report was made over a year ago by reporter Steve cooper so you have to look under investigating reports. I was amazed to see that this has to be a dealer issue because the footage that was shot of different trucks is identical to my truck. AGAIN if anyone has had any luck with this issue please post it so others can benefit.

scottla

Marrero, LA, USA

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problem #38

2007Apr 09

Ram 1500 Sport 5.2L

  • Automatic transmission
  • 99,000 miles

Dodge is looking for a law suit!
I am hoping they have to reach into their pockets on a class action suit.
These dashboards are coming apart on there own.

I am thinking they DON'T CARE!!!

I have always bought Mopar Cars anf Trucks.
I have posted it on the internet at work.
13000 potential customers.BEWARE!!!

I WILL NOT OWN ANOTHER MOPAR PRODUCT!!!

Dan R.

Cedar Rapids, Iowa, USA

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problem #37

2007May 14

(reported on)

Ram 1500 Sport 5.2L V8

  • Automatic transmission
  • 86,000 miles

dash was cracked from defrost vents to front trim, 4 15's in the back made it even worse, went to replace the heater core and it completely fell apart in my hands, i had no dash at all, i was getting a new one for $650 and they said it was just gonna do it again with my music so i just got a custom one made from fiberglass for $3500

Joshua A.

Waco, TX, USA

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