8.7
pretty badTypical Repair Cost:
$514.00
Average Mileage:
83,636 miles
Total Complaints:
91 complaints
Most common solutions:
- dodge should make this a major recall (50 reports)
- recall & replace at no cost to owner (17 reports)
- not sure (14 reports)
- replace dashboard (7 reports)
- never buy another dodge (2 reports)
- either look at the falling in dash or cover it (1 reports)
accessories - interior problem
This problem may be covered under warranty. Ask your Dodge dealer.
Helpful Websites About 2000 Dodge Ram 1500 cracked dashboard
2005Aug 01
Ram 1500 V6
- Manual transmission
- 70,000 miles
This damn thing is a COMPLETE DISASTER. Huge pieces of the dash and facia are falling off. No part of the ENTIRE assembly is without cracks. It is literally disintegrating. I have never seen anything like this on any product! I mean the cheapest, shoddiest piece of crap.
2009Nov 05
Ram 1500 SLT 5.9L
- Automatic transmission
- 168,000 miles
I turned on my defrost last week to clear my windshield and after a few minutes heard a loud pop. I couldn't tell were the noise came from but later on that day I noticed a line coming off one of the heater vents on the dash and then I found another one that was even longer coming up from the vent on the driver side. This is the third issue I have had with plastic products in this Dodge pickup since I bought it new in December of 1999. I have replaced the Sunglasses holder three times and the parking brake handle once. Who ever is manufacturing this plastic isn't very good at it. I know if I go to my local dealer it will cost at least six hundred to thousand dollars to replace this dash cover.
A D V E R T I S E M E N T S
2009Oct 19
Ram 1500 5.2L
- Automatic transmission
- 87,755 miles
I know people.. some who i work with have the cracked dash problem..Why can't Dodge fix this problem with a total recall ?..There are too many dodge trucks having this cracked dash problem !
2009Jun 17
Ram 1500 ST 5.9L
- Automatic transmission
- 110,000 miles
Dash is severely cracked for no reason. It looks like someone just beat the hell out of the dash. I believe the problem is from dodge using degraded plastic to make their dashboards. I have also heard of many people having this problem too. Dodge should definitely consider a recall. You don't see many other cars having this problem and it seems to be rampit with the dodges, which obviously points to a manufacturer defect! DO SOMETHING ABOUT IT ALREADY!
2007Jun 06
Ram 1500 5.9L
- Automatic transmission
- 130,000 miles
bought a used dodge in February of 07 it had 130000 miles on it and dash had a huge hole in the driver side behind the gauges toward the middle of the dash i called dodge and they recommended that i take it to a dealer to have it inspected to see if it was caused by normal wear and tear or if it was defective. i talked to the service manager and asked him if there were any others like it and he lied and told me no ive never seen one do that before after doing some research on the internet i found out it is a common problem and dealer told me it was 1400.00 to replace it but the funny thing is that they discontinued the color of my interior so i would have to find one at a junk yard or have it painted to match, what a joke so its still broke and im still driving it as awful as it looks and dodge was absolutely no help and still no recalls ...i think it is also a safty hazard and maybe if some people would get a class action lawsuit against dodge maybe they might fix it
A D V E R T I S E M E N T S
2009Jul 15
Ram 1500 1500 5.6L V8
- Automatic transmission
- 120,000 miles
Dodge must have used a plastic the knew would not hold up. The plastic is pure junk
2006Jan 01
Ram 1500 Sport 5.9L V8
- Automatic transmission
- 90,000 miles
My dash is cracking all over the place! Now the front of the dash is cracking!! How do they expect you to pay all this money to buy this pickup and then have to pay for a new dash. Dodge should recall all these pickups and have them all fixed. With the economy the way it is and the price for gas now a days, they should be willing to help out all the customers! The customers help them by buying there vehicles, they deserve something in return
2007Sep 04
Ram 1500 Sport 5.0L V8
- Automatic transmission
- 52,000 miles
I'm really disappointed with Dodge. It's ashamed they won't stand behind their products. No more Dodge products for me.
2009Feb 04
Ram 1500 Sport 5.9L
- Automatic transmission
- 55,000 miles
I'm waiting for the airbags to fall out of the damn dashboard. I can't believe that Dodge hasn't doesn't something with this issue. You don't need to be an engineer to look at the dash and understand that an expansion joint or track would solve this problem.
A D V E R T I S E M E N T S
2002Jul 08
Ram 1500 SLT Laramie V8
- Automatic transmission
- 20,000 miles
Dash cracked, kept getting worse, now there is just a bezel, and vent, not even a dash. I bought a mat to put over it, but now there is nothing to support the mat. :(
2008Jan 31
Ram 1500 SLT V8
- Automatic transmission
- 120,000 miles
It started out as a small crack and then multiplied into large gaping holes in the dash. I am always receiving comments on how bad it looks but the cost to replace the dash is unbearable.
I understand the brakes, front end, or transmission may need repairing after a lot of mileage but not the dash!!!!
I have two options aside from replacing the dash - look poor with holes in the dash or look like I have bad taste with the cheap dashboard mats.
2003Jun 01
Ram 1500 5.2L V8
- Automatic transmission
- 70,000 miles
it didn't take long for the dash to come apart. now instrument trim is cracking
2006Aug 31
(reported on)Ram 1500 Sport
- 80,000 miles
My dashboard had a minor crack about a year ago. Over the past year, the entire dashboard has caved in causing pieces to get clogged in my a/c vents. Finally replaced it but certainly seems like a factory defect because I've seen so many trucks like mine with the same problem.
A D V E R T I S E M E N T S
2005Apr 20
Ram 1500 5.9L
- Automatic transmission
- 97,000 miles
Well, it's progressed to the point that large pieces have fallen in now.
And I can't even find a damn website to order a DASH (NOT A F'ING DASH COVER)!
2004Jul 24
Ram 1500 V8
- Automatic transmission
- 16,000 miles
Dodge should fess up and replace all the dashes. They know they were made very cheap while us buyers have to pay outrageous prices for their products. After years of owning American made cars and having nothing but problems I finally switched. I am happier now than I have ever been with my other autos. No wonder our auto industry is sinking under!
2008Sep 09
Ram 1500 Sport 5.9L V8
- Automatic transmission
- 70,000 miles
Just wanted to add to the long list of dash problems !!!!!!!! 2000 Ram 1500 with cracked dash!
2004Jan 01
Ram 1500 Laramie V8
- Automatic transmission
- 60,000 miles
The dash is just falling apart. It is ridiculous. I really believe that this is a serious safety issue. If I am in an accident, even a minor accident and more pieces of the dash come loose it could go right through me. Unfortunately I do not have the convenience of waiting for a recall. I need to get this fixed to keep my family safe.
2009Jan 15
Ram 1500 5.2L V8
- Automatic transmission
- 46,300 miles
I have a 2000 Ram 1500 and the dash has all but disappeared. The dealer was no help and I have covered the dash with a cover, but the bezel around the instrument panel has cracked, and the clips are broken on the dash where the bezel should clip on. It seems somewhat odd that I should foot the bill for a couple of defective parts that now present a dangerous situation.
2004Feb 15
Ram 1500 SLT
- Automatic transmission
- 70,000 miles
click to see larger images
Complaint Photos
Same problem as most of you. The dashboard is falling in on itself, the front face is starting to crack, even the retaining ring on the lighter socket has cracked causing the lighter to disappear. I can only suggest going to NHTSA.gov and filing your beef under Recalls, Defects and Complaints Databases. If we all file, someone will notice!
2004Jul 04
Ram 1500 Sport 1500
- Automatic transmission
- 25,000 miles
I bought my Dodge Ram in the summer of 2000. By 25,000 miles the dash had cracked and within 6 months the dash fell in on the passenger side. This is a huge safety issue and my children have cut their hands on the huge hole thinking its a hiding place in the truck. I have glued it back together, taken pieces out to prevent them from bouncing around while I'm driving and put towels in the hole to hold the remaining parts of the dash in place.
I paid $24,000.00 for a truck that has been very reliable. Now that the truck has 75,000 miles the dash is pretty much fallen apart and the clear coat on the paint has come off. I stored the truck in a garage from nov 2005 to oct 2006 while I deployed to Iraq. I stored the truck again from Dec 2007 until Feb 2009 due to another trip to the sand box of Iraq only to find my truck even in a controlled environment falling apart "literally". I want to buy a new truck but I'm seriously considering buying a FORD that wont deteriorate while I'm deployed.
Dodge should step forward and do what's right. Fix the Dash boards for all these people who have to drive around in a safety hazard, waiting for a death caused by negligence of a company responsible for quality not quantity.
2001May 01
Ram 1500 LX 3.2L V6
- Automatic transmission
- 39,000 miles
I wanted to add my name to the list, although I am sure Dodge won't do anything about it. Their attitude is they made the sale, your stuck with the problems. Wish I would have stuck with Toyota.
2002Jan 12
Ram 1500 SLT 5.9L
- Automatic transmission
- 23,000 miles
I got in the truck to go to work and as the engine warmed up a little, I turned on the defrost for the windshield and heard a pop life a firecracker.The dash cracked from the defrost vent to the instrument panel. Since it was just a hairline crack,I put some all purpose glue on it that afternoon. I drove to work the next day, parked and went inside. That afternoon when I came out to my truck, the dash had cracked all the way across to the passenger side. Later that week I had glued so many pieces together, it looked like a jigsaw puzzle. Now all the pieces have fallen out.
One good thing about it is, when I go on vacation now, I can store all my luggage down behind the instrument panel. The dash has completely gone. Makes it easy to replace dash lights and access to anything else behind the dash.Dealer wanted $350 for another cheap pad. Don't think soooo! Maybe that's why they have had this problem, so they could make millions replacing that piece of shhhh! It wont happen with me.
2007Nov 01
Ram 1500 1500 V6
- Automatic transmission
- 90,000 miles
What is the deal with the Dodge Ram Dashboards? It sounds like a common problem, and Dodge needs to recall and replace everyone's broken one with a new one! Mine is like a massive cave in!
2004Sep 07
Ram 1500 Larimie 5.2L
- Automatic transmission
- 97,000 miles
Mine cracked in 04 and my neighbor has a 2001 and his cracked in 2005 after he told be that he keeps his under a cover that it would not crack.WRONG!!!! ALL are junk and they ALL should be replaced. Also I'm in the process of changing out motor due to the sorry pick-up screen on the oil-pump pick-up tube. Spoke to a local mech. and he said that he replaced a couple of oil pumps for low oil pressure but it was too late for the motor. same here replaced the oil pump good pressure for about a couple of months and the pressure would drop suddenly. the bearings are worn and no telling what else. service department said that it came from using SLICK-50, it comes from the stupid pan on the pick-up tube not letting all of the debris come out with the oil change. the opening is about the size of your thumb back to the first joint and all around the sides sets any debris. Quaker State oil part of the problem also, notice walmart has changed from Quaker mis-State Oil also. LAW SUIT SHOULD BE SOON
2007Mar 24
(reported on)Ram 1500 1500 5.8
- Automatic transmission
- 73,000 miles
I THINK THAT A COMPANY AS BIG AS DODGE SHOULD RECALL THESE DASHBOARDS IT IS BULL SH*T THAT WE AS CONSUMERS SPEND THIS MONEY ON A VEHICLE NEW OR USED AND THEY FALL APART LIKE THIS I COULD UNDERSTAND IF IT WAS ONLY A FEW BUT FROM WHAT I HAVE READ AND THE PEOPLE I HAVE TALKED TO EVERYONE IS HAVING THE SAME COMPLAINT THAT I DO. I AM ASHAMED TO DRIVE MY TRUCK BECAUSE IT LOOKS LIKE TOTAL SH*T!!!! IT IS NO WONDER THAT PEOPLE ARE BUYING FOREIGN VEHICLES AT LEAST THEY STAND BY THEIR PRODUCT AND DO WHAT THEY CAN TO REPAIR IT!! NOT ONLY DOES A BROKEN DASH LOOK LIKE TRASH BUT IT IS ALSO DANGEROUS. I CAN'T COUNT HOW MANY TIMES THAT I HAVE GOTTEN CUT BECAUSE OUT OF HABIT I SET SOMETHING ON THE DASH AND IT FELL INTO THE GREAT PIT!!!
2009Mar 18
Ram 1500 5.7L V8
- Automatic transmission
- 147,000 miles
I was wandering around on the internet, browsing for typical problems with my new truck. Apparently, this is a more than common problem. My dash is cracked all to hell and it definitely should be recalled. I smell bullshit on the part of dodge; the least they could do is to replace these with a higher quality one.
2007Sep 15
Ram 1500 Quad V8
- Automatic transmission
- 86,000 miles
My husband and I had a construction company and purchased three Dodge Ram 1500 Trucks to help in our business. Six months after the purchase of the 2000 Ram 1500 Truck my husband died. I had to shut down the company and get rid of the other trucks but kept the 2000 Ram 1500 because it was the one my husband drove. I still have it and drive it daily. He always kept his vehicles in perfect running condition and looking like new. It was a weekly ritual for him to get out and maintain the vehicles keeping them like new. I still get compliments on the truck looking like new because I have kept as he would have in his memory. In the fall of 2007 I noticed a small crack coming from the defrost vent on the dash board. A few days later there was a larger crack - then it started traveling across the entire dash. I tried everything from keeping the dash lubricated to trying to stop the crack progression with glue. Nothing worked. It only took a couple of weeks before the dash board started falling apart in chunks. I removed two large chunks as they started to fall into the dash system under the dash board. I put a cover over the holes because they were so awful and I was always so proud of the appearance of the truck and was trying to keep it from looking like a hunk of junk. The holes also glared back at me in the windshield imparing my vision. They are located just above the steering wheel and instrument panel. (A definite safety problem) Being a widow and very little income, I don't have extra money to spend on these kind of repairs right away. I have been trying to save up to replace the dash board but have been told it would cost over twelve hundred dollars plus labor and taxes. A while after the dash board chunks came out I started having problems with my head lights. The low beam will not work. I have to use high beam whenever driving after dark so I try to make sure that I don't have to go out after dark very often. (Very inconvenient to have to leave early form a gathering to make sure I get home before dark or chance getting a sitation for not having low beams) I have had them checked and have been told that the problem is in the system that has to be accessed through the steering column or the dash board. Sounds to me like the problem started with the system being left without the protection of the dashboard. This is a major repair for cost as they have to remove the steering column to make the repair. Until today, when I was trying to find a dash cover on line, I didn't know that there were so many others who have the same problem and who are also having extended problems that are more than likely caused from the dashboard holes and cracks. Chrysler-Dodge should have more pride in their product than to allow this to continue without satisfaction of their once proud owners. We understand that there are sometimes problems for consumers and as long as the manufacturer of the products/vehicles stand behind their product they will always have loyal customers. This is just awful and shameful that Chrysler-Dodge has not made it their priority to make sure that this problem is taken care of for their customer. I have seen where many are changing or have changed to other make of vehicle. This is a terrible because I have always been proud to say "I have a Dodge Ram" but can no longer carry that tune. My truck still looks like new on the outside but when you get inside and see the dashboard it makes you sick. How can this company think they will remain customer choice for truck or cars if they don't handle the customer service with more pride of their product? These are hard times for our companies and our people. We can no longer stick with the same companies just out of our past loyalty. The company must prove their ongoing loyalty to us as their customer. I do think that a complaint to the Better Business Bureau or a Class Action Law Suit is in order if these problems are not handled. My truck had approximately 86 thousand miles on it when this problem happened and was under an extended warranty that was sold to me after the death of my husband by my dealership. It just breaks my heart to see the truck that he was so proud of - looking like this. Now I have to tell people that Dodge is not the company to purchase from if they want good customer relations. From what I have read it will not matter even if I put all the money into the replacement of the dashboard because of the replacements having the same problem. This is a definite product liability problem. Sad to loose my confidence in Chrysler-Dodge.
SS in Ga.
2007Feb 01
Ram 1500 SLT Laramie 5.9L
- Automatic transmission
- 85,000 miles
click to see larger images
Complaint Photos
I have a new dash I paid out of pocket for, about 360 bucks. Thanks to Dodge I have to replace the heart of my cab after only 80K miles. This is a safety issue if I've ever seen one. Mine is busted all around the passenger side airbag. If that thing were to ever go off the wreck wouldn't kill me, the plastic daggers ejecting themselves into my internal organs definitely would tough.
I mean, come on, Dodge. You charged me 24 grand for this truck in 99. You're telling me a truck that's mostly been garage kept, and has had shushades in it's windshield all it's life, cant hold up any longer than this? My 96 has about 160K on it. It sets outside day in and day out. NO cover. It's dash is perfect. (Though I have heard of many others with 97 and earlier dashes splitting like ours.
This is not merely an aesthetic problem. My clearcoat didn't peel after about 7 years of use. Only the core matrix that supports every driving function and safety feature in the cab is all. But I guess that is not a problem for a soon to be defunct automaker, now is it?
2002Feb 12
Ram 1500 Laramie SLT 5.2L V8
- Automatic transmission
- 6,500 miles
My Dodge dealer told me to use plastic epoxy to mend the ever growing crack in my dash. And then told me to buy a dashmat to cover it! What a nut! He even had the gall to tell me he has never had any complaints about the dash in the Dodge Rams! However, I brought evidence with me, he didn't expect that! Among the 250 page book I handed him was a full list of all the complaints from this website, among many others. His face turned red, than white as a ghost. He was caught! I had this planned for a while as I knew what would happen, that being total denial. Of course I told him I would like to file a formal complaint with his dealership and Dodge about this problem. He didn't know what to do, so he referrred me to the owner. I was not hesitant, I presented my book to him as well. In denial, he did allow me to file a complaint and promised to refer the problem to his Dodge Contacts. Right! Some of you did better than I. At least they offered some a new dash. Plus installation mind you, what 3-4 hundred dollars? I got the shaft, like most of you. It is obviously going to take a Civil Suit against Dodge to make good on this major problem. Any attorneys out there own a Dodge Ram? Want a challenge? Let's take on this big Dodge Empire and prove to them that when Americans buy an American Truck, they want a reliable truck that includes something that they have yet to discover: Good, ethical, reliable and "Care about our Customer's", Customer Service! I'm in if you guys are! It can be done! Thanks for reading. If there is anyone out there that is willing to help us thousands of Ram owners.....my contact info is: timlphillips2004@yahoo.com.
2008Mar 25
Ram 1500 V8
- Automatic transmission
- 72,000 miles
Dodge has pos dashes.... I will never own one again. This is BS.
2009Jan 05
Ram 1500 4x4 SLT 5.9L V8
- Automatic transmission
- 100,300 miles
Just wanted to add my name for the list. It amazes me that on this site alone there are literally hundreds of people complaining about this exact problem. Ram dashes have been cheap throughout the entire 2nd generation line. Since I bought this truck used I just bought a DashMat for $55 and covered it up.
2006Jan 06
Ram 1500 SLT 5.9L
- Automatic transmission
- 97,000 miles
I bought this used with one tiny crack that turned into more than a dozen throughout and actually falling inward. Every dodge truck owner I have talked to have said there are cracks in their trucks also. I used to love dodge but now I'd go ford or metric. Ashamed of our auto industry.
2004Jan 22
Ram 1500
- Automatic transmission
- 50,000 miles
The transmission went out on my truck and fixing it was a costly expense. I hope dodge has fixed the problem.Along this huge problem, my dash caved in. I hope that no small child gets hurt with flying pcs. from the dash when and if the vehicle is in a wreck. Its a shame that dodge owners have huge holes in the dash. I'm short, I don't see the dash when I'm sitting in the drivers seat, but when I'm on the passengers side this is all I see when I'm going down the road, getting more pissed as the trip grows longer. I'd be ashamed if I was dodge. Dodge needs to make this a safety recall before they are hit with a huge lawsuit .
2001Mar 03
Ram 1500 V8
- Automatic transmission
- 36,000 miles
We had the first dash replaced. Within a year the second one started cracking. It now is actually falling apart. I have never seen anything like this in my life. I can not believe a company can get away with this . My husband bought this truck new, to last a while and this is what we got with our hard earned money. He is now disabled and it makes me so angry to look at his truck, literally falling apart in our drive. I hope some sort of suit can be made, and if it can please put our name at the top of it.
2005Dec 15
Ram 1500 Sport 5.9L V8
- Automatic transmission
- 32,000 miles
I am very upset with the dodge dealers. They would not replace my dash even though I was under my extended warranty. They told me it was because I had left my truck in the sun. However up to that point my truck had been garge kept. My truck was my baby now I am just disgusted with it and wish I had the money to buy something else.
2006Dec 01
Ram 1500 Maroon 5.2L V8
- Automatic transmission
- 187,000 miles
I see why these auto companies are in trouble. At least Dodge. If it was up to me I think the U.S.government shouldn't give this company a dime in auto bailout money. They didn't help me at all so let them go for broke.
2001Jan 01
Ram 1500 1500 3.2L V6
- Automatic transmission
- 20,000 miles
I'm another one that bought the dash cover, which I can't stand, how many dashes have to crack before Dodge recalls , I had one Dealership in Cleburne TX quote me $1500.00 back in 01. Guess what, I went back to FORDS
2006Sep 08
Ram 1500 Sport 5.9L
- Automatic transmission
- 78,000 miles
I was really happy to purchase my first and now my last Dodge Truck. I owned Chevy Trucks most of my adult life. I decided to purchase this Dodge because I really liked how it looked, drove and performed. Boy was I wrong! The dash started its first crack on the passenger side right above the glove box. It traveled to the defrost vent where it stopped. The second started about 3" to the left and continued on to the middle of the dash. This is where it decided it didn't like that direction, so it turned and went the other way until it stopped at the windshield. All the while I'm calling and yelling at anyone from Dodge to PLEASE fix my truck. Nope....not covered!! I now have so many cracks I lost count. Dodge, if your listening, I will buy another truck. JUST NOT YOURS!!
2007Jul 01
Ram 1500 SLT 4.7L V8
- Automatic transmission
- 140,000 miles
I have a 2002 Dodge Ram 1500 4X4 that I had been very happy with up till about a year ago. I have had the same problem with the dash. I was always getting comments on how good it was taken care of and that it still looked new, until now. The inside looks like sh*t!First, one small hairline crack and the next thing I know is there are cracks running from front to back all the way across on both parts of the dash. I was told by the dealership that it was not under warranty and that they had a lot of problems with them, but they just crack after a while and there was nothing to do about it unless I wanted to spend $1,200 to $1,400 to fix it myself. This was my second Dodge truck in a row, but unless they own up to the problem, recall and fix them it will be my last. If they correct the problem on new trucks in the future, it will be too late!
2005Aug 13
Ram 1500 SLT 5.9L V8
- Automatic transmission
- 70,000 miles
MY DAD OWNED THE 5.9 LITER DODGE RAM 1500 V8 AND HAS HAD NO PROBLEMS WITH IT AND NOW HAS GIVEN IT TO ME. i HAVE TO COVER UP THE DASH BOARD BECAUSE THE WHOLE ON IT IS VERY BIG; I'VE SEEN OTHERS BUT I THINK MINE IS ONE OF THE WORST BECAUSE THERE'S AT LEAST A FOOT OF WHOLE SPACE. THIS IS A VERY ANNOYING PROBLEM. AND I HAVE SEARCHED FOR A REPLACEMENT. IT'S BEEN CRACKED SINCE 2005 AND I WILL START DRIVING IT IN 2009, MY DAD IS GIVING ME THE TRUCK IT'S A VERY GOOD TRUCK BUT IT'S JUST THE DASHBOARD THAT GETS TO ME' DODGE NEEDS TO MAKE A RECALL AND DO SOMETHING BECAUSE THIS PROBLEM WONT GO AWAY;! AND SOMETHING NEEDS TO BE DONE ABOUT IT~~
2008Sep 10
Ram 1500 Laraime V8 Magnum
- Automatic transmission
- 163,000 miles
I PURCHASED THIS TRUCK USED FROM A LOCAL DEALER.IT HAD 1 CRACK THAT I NOTICED AT THE TOP OF THE BLACK PLASTIC THAT SURROUNDS THE INSTRUMENT CLUSTER.WITHIN 2 DAYS OF DRIVING MY DODGE,I HAD CRACKS AND CHUNKS FALLING IN.I STILL LIKE THE DODGE,BUT NOW MY INTERIOR LOOKS S**T.IM TEMPTED TO BUILD MY OWN FROM FIBERGLASS,AND SEND CHRYSLER THE BILL.
2001May 05
Ram 1500 4x4 360
- Automatic transmission
- 32,000 miles
Guess what happens when those little cracks connect. Your dashboard explodes and pieces fall into the dash. Then connections and wirring inside the dash are compromised. Switches, lights, fans, vents are all effected depending on the size of the pieces which are falling into the dash. I loved the truck when I first got it, now it just makes me sick. I spent way too much money on a truck for this to happen, especially when on disability. Dodge should recall these trucks for the dashboard problems. They would go bankrupt fixing all of them though. SICK SICK SICK........I thought I was getting a great truck, boy was I totally wrong.
2008Sep 06
Ram 1500 Magnum 5.2L V8
- Automatic transmission
- 71,000 miles
click to see larger images
Complaint Photos
I bought this truck 2 years ago. It had 33k mi on it when I did. In February of this year the transmission went out and I had to pay $1700.00 to get it rebuilt. I noticed the dash beginning to crack but I didn't think anything of it really. That is til a big CHUNK fell out of the dash! I think this should be a recall by Chrysler. They know what they did, and should pay for it. I can tell you for sure, this truck has pissed me off. I once was a Mopar fan, but I'm changing over to Chevy. F*CK Dodge.
2007May 09
Ram 1500 Dashboard
- Automatic transmission
- 120,000 miles
Another person added to the list of complaints about my Dodge Ram 1500 Dashboard falling apart day by day. The dealer said the dashboard cost about $1,000 and another 1,000 for labor to replace it. He recommended that I buy a $50.00 dashboard cover, one of the contoured ones. I recommended that Dodge recall all trucks (make year) that are having this problem. Dodge SUCKS!
2008Apr 17
Ram 1500 1500 5.2L
- Automatic transmission
- 134,000 miles
my dash board is being held together by gorilla glue to prevent it from falling on the floor of the truck, it is to the point of i am afraid to drive my vehicle because of the likelihood of the dash completely crumbling...this is beyond a crack, this 15 to 20 cracks across my dash board from the front to the back, a piece 5 inches wide and 8 inches long fell into the dash and the dash is cracked around the screws that attach it to the inside of the truck...dodge refused to do anything about it in April and everyday there are more cracks and everyday they all get worse....there are too many issues with dashes for it to be a coincidence...this is clearly a manufacturing flaw in the plastic and needs to be resolved by dodge...this is a recall item and everyone on this complaint form should start a contingency lawsuit against dodge advertise like the attorneys do for the drug recalls and lets see how much many people we can find with the same problem and make them fix the problem and uphold some responsibility to manufacturing issues that consumers are complaining about....
2006Jul 01
Ram 1500
- Automatic transmission
- 55,000 miles
Today I decided to research purchasing a new dash for my husband's 2000 Dodge Ram and I found all of this information abut the defect. I had no idea it was a defect until today - I just assumed it was over exposure to the sun. I then called my local dealership to see if Chrysler has changed its position and is offering any help and I was told that they've "updated the replacement part" so that the new dash now purchased to replace the original damaged dash will no longer crack. Great, but what about cost? No help.
I've contacted my local news station and reported the problem to see about gaining some media coverage. I've also searched NHTSA's website and they do not consider it a safety issue. The research I've found shows that some people are experiencing electrical issues and attribute it to wires being exposed to the elements which used to be hidden behind the protective dash. The electrical issues include break lights, head lights and dash lights going out. This makes the cracked dash a safety issue. I certainly hope something is done soon.
2006Aug 15
Ram 1500 5.2L V8
- Automatic transmission
- 88,544 miles
Replacement dash for my color was almost 50% higher than same dash in a different shade of gray. Clearly this was a cash cow for Dodge. I did the replacement myself and spent most of a Saturday doing it. Otherwise, I would have had to pay someone to do it. Why was my dash more expensive just because the color (charcoal) was different?
2003Feb 05
Ram 1500 SLT V8
- Automatic transmission
- 60,153 miles
If most people are having the same issue with the cracked dashboard. Dodge/Chrysler should step up to the plate and get this problem fixed. I almost did not buy another Dodge Ram because of the dash. When I went into the dealer to have the issue resolved, it was going to cost in excess of $750.00. There are no salvage yards that have these dashes available because they are already cracked. Not a good quality product, and being a Dodge owner all of my buying life, I really expected more than this out of the company.
2005Jun 13
Ram 1500 318
- Automatic transmission
- 70,000 miles
problem is rampant. see my previous note sent to you regarding first 2 dashboards which have been replaced
Read the next 41 complaints »
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A D V E R T I S E M E N T S
2009Aug 04
Ram 1500 1500 5.2L
I am very upset with the dashboard of my truck. It has holes where the plastic has broken. This is the first time something like this has happened to me. The material used for the dashboard is very poor quality. I am not buying anything from Dodge again. The dashboard cracking problem is stupid. Thank you
Jaime A.
Amarillo, TX, USA
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