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7.8

pretty bad
Typical Repair Cost:
$861.00
Average Mileage:
80,117 miles
Total Complaints:
441 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (206 reports)
  2. replace dashboard (101 reports)
  3. not sure (84 reports)
  4. band together class action suit- imply fit/merchantability (13 reports)
  5. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
  6. replace dash (10 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 1 of 23)

problem #441

Jan 012014

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 42,000 miles

A D V E R T I S E M E N T S

Passenger window fails to operate from right window switch but works from driver's side. Standard cab with no window lock button I could find. Passenger airbag on and tried with it off.

- , Hinesville, GA, USA

problem #440

Aug 132013

Ram 1500 1500 5.7L

  • Automatic transmission
  • 80,111 miles

Pieces missing all over . When the windows down while driving , I had a piece come loose and hit my face. I jerked the wheel and almost hitting on coming traffic. I had to buy a dash cover, and now when taking off at a light , the cover slides and have to hold it down. Very dangerous problem.

- , Jupiter, FL, USA

problem #439

Sep 012008

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 80,000 miles

Dash started as a small crack, but now is missing chucks. I tried to remove the broken pieces as they fell into the vents and parts just broke off and were very brittle.

- , Austin, TX, USA

problem #438

Apr 122014

Ram 1500 LX V6

  • Automatic transmission
  • 105,000 miles

A D V E R T I S E M E N T S

I want my dashboard replaced.

And I want Dodge to replace it.

- , Mauldin, SC, USA

problem #437

Jul 122013

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 42,000 miles

click to see larger images

cracked dashboard

I love this truck and will fix it, I've taken care of it , and for the most part I'm very happy with it. Dodge stated the same things to me that I've been reading on all the sites, and I think they should have stood behind there product, at least some type of discount on the part. Very disappointed with them.

- , lindenhurst, New York, USA

problem #436

Jan 012009

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 30,000 miles

I'm the original owner & this 2003 Ram 1500 has been well maintained. Only 50,000 miles on it in 12 years but the dash started falling apart about 6 or 7 years ago. The dealership refused to replace the dash under warranty, and quoted me about $1400 to fix it. It's gotten worse & worse, so now pieces of the dashboard are falling down into the wiring harnesses, & coincidentally I've had plenty of electrical problems.

It's obvious they had a defective batch of dashboards in 2003, so why don't they do the right thing & fix them. I've been shopping for a new truck & will probably go with Ford. Don't know if Ford is a better truck, but it just pisses me off that Dodge hasn't stepped up to the plate on this and made it right.

Oh well,, all I can do is steer clear of Dodge trucks in the future & let others know about the poor quality of their interiors.

- , Morgan Hill, CA, USA

problem #435

Jan 052015

Ram 1500 4.7L V8

  • Automatic transmission
  • 86,000 miles

A D V E R T I S E M E N T S

Vent part of dash completely fell into small pieces and fell into inner part of dash. Was told when we tried to get it replaced that our warranty had been out 28 days and it was a cosmetic problem and in other words, a no go on getting it replaced and it was our problem. now and sorry about your luck. Has continued falling apart and now pieces fell into heating and cooling and heater core is out and truck sitting at repair shop to get fixed. Ordered the vent part of dash to replace it and upon removing larger part of dash it also fell into tiny pieces. It is a pain for me at 73 years old to put up with this and also have to find one to replace it so I can get my truck from the repair shop. Right now its a holdup for them. After all this there is an airbag recall to be done by the dealer and the dash removed again if I do have a it replaced completely.. Just think of the money the truck owners will be putting out to replace the broken dashes that fall apart when the dealers fix the airbag problem...Won't end up costing the company a dime.....

- , Jacksonville, Florida, USA

problem #434

Jul 022012

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 125,000 miles

Clearly manufacture defect. Have NEVER had a vehicle that did this. Out of no where one day dash started to crack. Yes Dodge, must be this harsh, terrible Southern California weather, or maybe that the car was babied and garaged most of the time. Truly terrible when a company will not stand up and back it's own product. The small cost to such a large company to make this right would far outweigh all of the negative press and opinions that are being generated by it.

- , Wilmington, CA, USA

problem #433

May 012006

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 52,000 miles

My 98 dash cracked after the warranty was up. The 2001 did the same & the 2003 I bought used in 2004 cracked 3 years later. All three look like a disaster! If they were only cracks that would be bad, but the cracks turned into pieces flying off when hitting a bump in the road.

Along with my 1998 pickup I have owned a 1961 Dodge Phoenix as my second new car & over the years I have owned 23 Chrysler, Dodge & Plymouth cars & trucks from my 1961 to date! I have owned Chrysler, Daimler-Chrysler & now will be buying FCA stock. I am sure that SERGIO Marchionie would not be happy that us previous to FCA owners have been ignored for years. Lee Iacoca would not be very happy to hear about our wonderful dashboards either! I have also had to replace an engine in my 2004 Durango that blew a hole in the block 7000 miles after the warranty expired. & an engine in my 2003 Dodge pickup 12000 miles

after the warranty expired.

For now it would be nice to see some response about our dashboards ! ! !

Thank You,

Nick Angiuli

- , Palm Beach, FL, USA

problem #432

May 232006

Ram 1500 Laramie 5.7L Hemi

  • Automatic transmission
  • 45,000 miles

Had a crack when I bought it (used). Now it's terrible. Definitely a manufacturing defect, other makers do not have this problem and Ram should be required to replace it.

- , Huffman, T, USA

problem #431

Nov 052007

Ram 1500

  • Automatic transmission
  • 52,000 miles

A D V E R T I S E M E N T S

I want Dodge to step up and admit wrong doing and replace the dash boards, I will NOT buy another Chrysler product until it's fixed. Goodby Chrysler!!!!

- , Lighthouse Point, Florida, USA

problem #430

Dec 122013

Ram 1500 LXT 5.7L V8 Hemi

  • Manual transmission
  • 163,000 miles

THE DASH CRACKED AND JUST GOT WORSE. FINALLY WENT TO REPLACE IT AND UNAVAILABLE AT DEALER OR YARDS. LOOKS LIKE A PIECE OF JUNK NOW. PARTS DEALER SAID IT'S A MAJOR PROBLEM WITH IT CRACKING AND NO PARTS ARE AVAILABLE FOR IT. THIS TRUCK IS RIDICULOUS. I AM MAD. DODGE SHOULD BE HELD RESPONSIBLE FOR THIS.

- , Raytown, Missouri, USA

problem #429

Oct 302014

Ram 1500 LS 5.7L V8

  • Automatic transmission
  • 116,000 miles

When I researched buying my 2003 Ram 1500, I saw some complaints about dash cracking problems but assumed they were overblown. Have loved my truck with very few problems until this morning when I climbed in and noticed huge crack across my dash, looks terrible and makes me nervous about safety issues now. I won't buy a Ford because I got screwed with their spark plug issue in their trucks when they would not fix their problems, that cost me 4000 dollars to fix my motor. Now Dodge won't fix their screw ups either. Next truck will be a Chevy and hope they will stand behind their products.

- , Elroy, WI, USA

problem #428

Jul 012012

Ram 1500 SLT 5.9L

  • Automatic transmission
  • 76,000 miles

They need to fix the problem. Chrysler not only needs to recall the problem with the cracked dash but other problems. I have a 2003 dodge ram 1500 that has several issue that needs to be recalled this is a bunch of sh*t that you pay so much for a truck that just falls apart right before your eyes. They need to stand by there product and do what is right. Recall recall recall!!!

- , Cincinnati, OH, USA

problem #427

Jan 152014

Ram 1500 Lonestar V6

  • Automatic transmission
  • 79,000 miles

My truck looks terrible with the dash completely shattered. Just don't have the money to fix it. I was given a estimate by the dealership of around $800 parts and labor. I have 29 year old Pontiac and the dash is complete like the day I brought it. I love my Dodge truck.

- , San Antonio, Texas, USA

problem #426

Dec 002011

Ram 1500 SLT 5.9L

  • Automatic transmission
  • 82,000 miles

Cracked dash fell against an air bag connector and shorted out, setting the console area on fire. I used the fire extinguisher that had been under the seat for years, so no major damage. The Dodge tech said he was surprised the air bag wasn't deployed or something,but they wanted over $100.00 to test to see if it is still working, yea sure I'm going to spend another $100.00 on this piece of crap. Before I left, he suggested I rip out the cracked up dash before I get hurt.

- , Pleasant Grove, AL, USA

problem #425

Nov 062013

Ram 1500 Hemi

  • Automatic transmission
  • 222,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard

I SENT A PICTURE OF MY TRUCK. YOU CAN SEE ITS IN REALLY NICE SHAPE. THIS CRACKED DASH IS REALLY A POOR QUALITY DESIGN. I CAN'T BELIEVE YOU'D WANT ME REPRESENTING DODGE THIS WAY. MY GRANDDAUGHTER WENT TO GET SOMETHING THAT ROLLED ON THE DASH AND CUT HER ARM ON THIS DASH.

THAT'S WHEN I DECIDED ITS TIME TO LET YOU KNOW I NEED TO HAVE IT REPLACED. I FEEL WITH THE PRICE YOU CHARGE FOR THESE TRUCKS AND ALL THE COMPLAINTS THERE ARE ABOUT THIS SAME ISSUE, THAT DODGE SHOULD DO SOMETHING TO FIX THIS BEFORE SOMETHING MORE SERIOUS HAPPENS...

- , holly hill, florida, USA

problem #424

Mar 272014

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 120,658 miles

dashboard and passenger side air bag cover busted, the dash cover busted all to hell and the air bag cover is busted and flopping, posing a danger to passengers.

- , Roderfield, WV, USA

problem #423

Jun 142010

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 72,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard

I am a car enthusiast. I keep my vehicles immaculate inside and out. It's very frustrating to spend hours keeping your vehicle maintained only to have pieces fail. I've owned this vehicle from new. When it was about 7 years old, the dash started cracking. It spread like cancer. Now, it has numerous cracks and pieces from the vent grilles have fallen down into the main plenum. As a result of this, the defrost doors do not close on any setting. On hot, humid days in the summer with the a/c on, the cold air going through the defrost vents actually causes the air to condense on the outside of the windshield. This fogs up the windshield and obstructs the view. This is dangerous. I have to constantly use the wipers to clear the condensation. Luckily, there have not been any pieces flying out of the vents yet. Also, to add insult to injury, I was going to trade it in for a new one (I ultimately re-considered) and the dealer subtracted money from my trade-in due to the condition of the dash (as well as the rotted rear fenders) which both I had no control over. I have seen other brand trucks of the same year with no cracks in their dashes.

I hope that Ram steps up to the plate and recalls these dashes due to obvious material failure which could result in injury or death.

- , Blackstone, MA, USA

problem #422

Jul 062014

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 71,585 miles

I recently noticed the crack on my dash and it seems to have gotten a bit larger. This is frustrating because I take great care of my truck. I also have a 2005 Dodge SRT-4 that had the same issue and my only solution was to buy the dash and install it myself. Apparently Dodge is having issues with the type of plastic material they are using. The dash for the Dodge Ram is not cheap at all. My truck only has 71,500 miles on it and has always been parked under my carport as it is my secondary vehicle. I hope Dodge steps up to the plate and takes care of this as I have been a loyal Dodge fan for many years.

- , Buena Park, CA, USA

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