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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
80,487 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 1500 suspension problems

suspension problem

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2004 Dodge Ram 1500 Owner Comments (Page 1 of 2)

problem #34

Sep 142016

Ram 1500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 1500. While driving 15 mph, a loud noise emitted from the vehicle. The contact pulled over and discovered that the drive shaft fractured from the vehicle. The vehicle was towed to an independent mechanic where the technician informed that the locking bolt of the drive shaft had disengaged and the outer seals, the bearings and rings needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

- Palm Bay, FL, USA

problem #33

Sep 232016

Ram 1500

  • 130,000 miles
The contact owns a 2004 Dodge Ram 1500. While traveling approximately 65 mph, there was an abnormal noise coming from under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the axle was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

- Spring Valley, CA, USA

problem #32

Aug 082016

Ram 1500

  • 130,000 miles
The contact owns a 2004 Dodge Ram 1500. While driving at an unknown speed, the rear wheels seized without warning. The vehicle was towed to a dealer where it was diagnosed that the rear axle pinion nut failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V796000 (power train). The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

- Greensboro, NC, USA

problem #31

Jul 142016

Ram 1500

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 1500. While driving approximately 20 mph, the driveshaft detached from the rear of the vehicle without warning and the rear axle locked up. The vehicle was towed to the dealer where it was diagnosed that the pinion nut detached from the vehicle. The vehicle was not repaired. The VIN was excluded from NHTSA campaign number: 14V796000 (power train). The manufacturer was notified. The approximate failure mileage was 150,000.

- Joshua, TX, USA

problem #30

Sep 262015

Ram 1500

  • 120,000 miles
The contact owns a 2004 Dodge Ram 1500. The contact stated that the driver side lower ball joint fractured, which caused the wheel to collapse. The contact also noticed that the upper ball joint on the driver side was damaged due to the lower ball joint fracture. Prior to the failure, the contact stated that the passenger side upper ball joint fractured that caused the wheel to collapse. The vehicle was taken to an independent mechanic where it was diagnosed the upper ball joint needed to be replaced. The vehicle was repaired. The technician also diagnosed that the driver side upper and lower ball joint needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000.

- Athens, AL, USA

problem #29

Dec 222009

Ram 1500

  • 76,000 miles
Takata recall. The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15V313000 (air bags) and the parts were not available within a reasonable time frame to schedule the repair. The vehicle was taken to a dealer who diagnosed that there was a failure with the rear differential which was replaced due to a faulty housing. The contact stated that recently while driving approximately 30 mph, the contact heard a loud abnormal noise in the rear, the rear differential fractured and the pinion nut detached. The vehicle was unable to be driven. The vehicle was towed to the dealer who indicated that the rear differential needed to be replaced again. The vehicle was taken to an independent mechanic where it was awaiting a diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.

- Olathe, KS, USA

problem #28

Nov 222015

Ram 1500

  • 68,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 1500. While driving 60 mph, an abnormally loud noise emitted from the vehicle and the driveshaft dislodged locking the rear wheels. Also, the contact mentioned that the pinion shaft went into the axle assembly housing and punctured a hole. The vehicle was towed to the contact's residence. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was not repaired. The failure mileage was 68,000.

- Fleetwood, PA, USA

problem #27

Oct 082012

Ram 1500

  • 150,000 miles
The contact owns a 2004 Dodge Ram 1500. While attempting to turn the steering wheel, an abnormal noise was heard. An independent mechanic stated that the front end axle was the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

- Waianae, HI, USA

problem #26

Aug 102015

Ram 1500

  • 120,000 miles
The contact owns a 2004 Dodge Ram 1500. While reversing the vehicle, the contact felt the steering wheel become constrictive and heard an abnormal noise. The vehicle was taken to a dealer where it was diagnosed that the power steering unit failed and needed to be replaced. Also, the front lower ball joint needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

- Wyoming, MN, USA

problem #25

Jun 172015

Ram 1500

  • miles
Was driving in my neighborhood at approx. 20mph when the front end fell out onto the road.

- Ft Myers, FL, USA

problem #24

May 202015

Ram 1500 4WD 8-cyl

  • 128,000 miles

A D V E R T I S E M E N T S

I was just made aware of the new buy back recall and fine, on similar Dodge Ram trucks like mine. The recall show 2004 Dodge Ram 2600, 3600, but not my 1600. The reason for the buy back with the other two models just also happened to my 1600. It is also on the left hand side, just like all the others. I would like my included in the buy back and get rid of this lemon. My VIN # does not show anything but an airbag issue, that I not received any information on. VIN # is: [xxx]. thank you, I still owe over eight thousand dollars on the vehicle which is about kelly blue book price here in Hawaii. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pahoa, HI, USA

problem #23

Apr 102015

Ram 1500

  • 156,156 miles
Popping and grinding in rear end popping in the cv axle front tires leaning in and wearing on inside with new tires and front end alignment have added new calipers rotors brakes 2 new cv axles and the problem still not fixed

- Oneonta, AL, USA

problem #22

Mar 102015

Ram 1500 8-cyl

  • 78,000 miles
Truck started squeaking then making a popping noise while turning in the driveway. The steering wheel makes a noise while turning. Didn't know there was any recalls on this truck. I took it to the shop and the man said the wheel was about to come off.

- Linden, NC, USA

problem #21

Jan 032015

Ram 1500

  • 140,000 miles
The contact owns a 2004 Dodge Ram 1500. The contact stated that while driving at various speeds, the rear wheels seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the pinion nut needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 140,000.

- Fort Dodge , IA, USA

problem #20

Dec 282014

Ram 1500 4WD 8-cyl

  • Automatic transmission
  • 125,612 miles
The contact owns a 2004 Dodge Ram 1500. The contact stated that while driving at approximately 70 mph, a loud grinding noise emitted from underneath the truck as smoke started to come out of the outside of the vehicle. The vehicle was merged to the side of the road and upon inspection by the contact, it was noticed that the drive shaft was hanging loose. The contact mentioned that there were two puddles of oil and the drive shaft was bent. The vehicle became inoperative. The vehicle was towed to the dealer, where it was diagnosed that the rear axle was damaged and that the pinion nut came loose. The dealer determined that the rear axle and the carrier of the axle needed to be replaced. The contact was made aware of NHTSA campaign number: 14V796000 (power train) however, the VIN was not included on the campaign. The manufacturer was made aware of the failure. The failure mileage was 125,612. Updated 8/10/15

- Sterling Height, MI, USA

problem #19

Sep 242014

Ram 1500

  • 115,000 miles
The contact owns a 2004 Dodge Ram 1500. While making a right turn at an unknown speed, an abnormal noise emitted from the vehicle. Also, the contact stated that the exhaust was leaking. The vehicle was taken to an independent mechanic. The technician diagnosed that the driver side spring was bent and the shocks needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 115,000.

- Middelton, CT, USA

problem #18

Feb 282014

Ram 1500 8-cyl

  • 119,000 miles
The contact owns a 2004 Dodge ram1500. The contact stated that while driving 55 mph, a loud noise was heard from the rear of the vehicle. The contact later discovered that the rear shaft had become separated from the vehicle due a failed to pinion nut, which also caused the rear brakes to seize. The vehicle was towed to the contact's home and was not repaired. The manufacturer was made aware of the failure. The current and failure mileage was 119,000.

- York, ME, USA

problem #17

Nov 232013

Ram 1500 8-cyl

  • 37,900 miles
While driving Saturday, 11/23/2013, I noticed a vibration and humming noise coming from the front of my vehicle. Also, when I turned the car would croak or moan. I could tell something was wrong because my brake pedal became very spongy and had to be pressed in fully in order to stop the car. I began to head home with the truck as I did not want a safety hazard where I could not stop the vehicle. I also noticed that in order to steer straight, I had to hold my steering wheel approximately 30 degrees left. Upon getting the truck home I immediately saw my problem. My front passenger tire was sitting in the wheel well on an angle. Large amounts of smoke were pouring out of the undercarriage, and rubber goo was leaving a trail where I drove. I jacked the car and removed the wheel, and could see even more. My wheel hub assembly was separated and broken. This caused my tire to sit on the hub crooked and lean against my control arm. The heat from this friction was so intense that it melted my cv boot, which is why I had a rubber goo trail. It also melted the ABS sensor on the wheel hub itself. Causing my ABS to go out. The hub itself had a piece completely fallen off, as if a weld broke. The heat also warped my rotor, and cracked my brake pads in that side. Luckily, I did not have any wheel separation or total failure of the braking system, causing crash or injury. I was barely able to utilize braking and drive home at about 20mph with hazards on. The wheel hub assembly has been recalled in several year Dodge Ram 1500S, including 2004, 2006, and others, for bearing issues. However Dodge claimed it was only a faulty part in 2wd applications. Now we know this is not true. I have a 4WD Ram that had the hub assembly fail and a partial braking failure. I am out of room, but I have pictures of the parts broken on the car, and pictures of the removed parts as well.

- Massillon, OH, USA

problem #16

Nov 012013

Ram 1500

  • 75,000 miles
Upper and lower ball joints on front suspension have deteriorated to the point that they must be replaced for concerns of safety. This is very low mileage for ball joints to fail. And since my 2wd truck has unitized ball joints (part of upper control arm, which also has to be replaced), they are very expensive.

- Romulus, MI, USA

problem #15

Jul 052013

Ram 1500

  • 137,093 miles
Hub assembly failed and brakes gave out which allowed vehicle which resulted in crashing into a tree.

- Shreveport , LA, USA

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