8.2
pretty badTypical Repair Cost:
$413.00
Average Mileage:
87,389 miles
Total Complaints:
50 complaints
Most common solutions:
- replace dashboard (28 reports)
- not sure (19 reports)
- install pre formed plastic dash (2 reports)
- obtain fitted carpet mat from j.c. whitney catalog (1 reports)
accessories - interior problem
Helpful Websites About 2001 Dodge Ram 2500 crack in the dashboard
2004Feb 15
Ram 2500
- Manual transmission
- 28,000 miles
I presently own 5 Mopar products and you would think that i own enough stocks in chrysler corperation OOP'S I actually meant Government motors, that you would think that they would at least fix one of their stock holders vehicles but not so, I guess my next car will have to be a four letter F word, all I Have to say to chrysler Corp is sink away its your doing and I am done trying to support you!
2004Jan 04
Ram 2500 Sport 2500 Diesel
- Automatic transmission
- 40,000 miles
Like every other Dodge owner my dash has cracked... The first time it cracked I spent $1200 dollars to fix it. Now 2 years after the second dash it is cracking again. This isn't just BS it should be criminal. They know there dashes are substandard and should do a mass recall. Dodge should just go out of business and do the American people a favor. I see a Ford in my future
A D V E R T I S E M E N T S
2008Apr 01
Ram 2500 Cummins
- Automatic transmission
- 125,000 miles
The dashboard is broken in several places. Anytime it is pressed slightly, another piece breaks off. It is ridiculous. This should be a recall item. I have had other dodge trucks. 2001/2002 seem to be the only years the dash is this poorly made. I am looking at having to spend nearly $1,000.00 to repair the dash.
I am very happy with the rest of this truck and with the other truck I previously owned.
2009May 01
Ram 2500 Deisel
- Manual transmission
- 168,000 miles
I have A 2001 Dodge Ram 2500 the dash board is cracking. the dodge place says there is a problem with the plastic but they won't do anything about it .That's bull they admit it but won't do nothing. Also had problems with wheel bearings, upper and lower ball joints, fuel pumps, and upper and lower control arms .
2004Jan 01
Ram 2500 5.9L
- Manual transmission
- 38,000 miles
WAY TO STAND BEHIND YOUR PRODUCT DODGE !!! Back in 2004, with only 37K miles the dashboard started cracking. Well I brought it in for service and the dealer said it would cost around $1,000 to fix and it wasn't covered under recall or warranty.
A D V E R T I S E M E N T S
2009Jun 01
Ram 2500
- Manual transmission
- 95,000 miles
today i called chrysler about the problem with my truck dash being cracked. i told them it was a 2001 with 95,000 miles. i was driving it last month. heard a loud pop and there it was, a crack. now it has cracked so many times i can stick my hand in it. the truck has always been garaged. they called my local dealer and are going to charge me $240 parts and labor to put a new dash in. only problem is there is only 1 available in the US and they do not want to sell it.. this will work good if i can get it because my evaporator core is leaking and there labor will cover replacing that as well. so chrysler is helping if you know what to do and pull a few strings. i work for chevrolet and drive a dodge truck there everyday may help a few things....
2005Jun 06
Ram 2500 Laramie SLT 5.9L Diesel
- Automatic transmission
- 80,000 miles
I've got a 12"x12" hole above my gauge cluster from my dash cracking. The hinges for my glove box have cracked and fallen off on the floor. My passenger side airbag bounce up and down because the plastic surrounding it has completely cracked. My dash looks like the grand canyon and has 50+ cracks running through it.
2007Jan 01
Ram 2500 XLT Diesel
- Automatic transmission
- 125,000 miles
I have 2 Dodge Trucks 2001 dodge 2500 diesel and a 1999 1500 Both have cracked dashes .I have been in contact with dodge and spent many hours on the phone with customer service .I was told that i needed to take both trucks to dealer to be looked at and that i would be contacted.that was over a year ago and i have not been contacted .I called back about a week after contacting and was put on hold and then hung-up on.I have looked on line and have seen 2 or 3 news casts on dodge cars and trucks having cracked dashes .The problem is very large and covers many years and many different models .Is there any one who has thought of a class action suit against dodge?
2008Apr 02
Ram 2500 SLT iDiesel
- Manual transmission
- 119,000 miles
took a bus ride to Texas to buy this truck, was in great condition. Got back to Winnipeg, Manitoba after a few days, noticed dash was cracking, looks like the whole dash will be in pieces. Dealer is no help and won't even help. Would like to know what year dashes will fit my truck, and has anyone tried the dash covers and how do they look ?
A D V E R T I S E M E N T S
2008Aug 01
Ram 2500 Laramie 5.9L, V8
- Automatic transmission
- 65,000 miles
the dash board didn't look to bad, it just had one crack down the middle and i figured it would be fine, but as time has gone on, it has spread and gotten worse now it has spider-webbed across the rest of the dash and looks horrible!
2009Mar 24
Ram 2500 SLT 360
- Manual transmission
- 125,000 miles
Same as everyone else - dash had about 100 hairline cracks for no reason, and then two days ago it caved in. This has been a well-maintained vehicle. I have two other vehicles- both older than this one and the dashes look like new. It is a shame that Dodge will not fix this problem.
I will just say that this is my first and last Dodge purchase. I'll be going back to Ford.
2009Mar 02
Ram 2500 SLT V10
- Automatic transmission
- 64,000 miles
bad dash dodge should make it right. wont buy another if this isnt made right.
2007Dec 01
Ram 2500 Diesel
- Automatic transmission
- 130,000 miles
At first, just had a small crack in one part of the dash and figured it was from being outside in hot/cold weather. Now, it looks like the whole dash is falling apart - everytime I get in it, it seems like there's a new crack.
A D V E R T I S E M E N T S
2008Sep 11
Ram 2500 SLT 5.9L V8
- Automatic transmission
- 92,044 miles
I have 2001 dodge ram 2500 quadcab. I take extremely good care of it, but one day i got in the cab and noticed a crack in the dash. I have not repaired it yet, it isn't to the point that I have to do that yet! I will eventually have to do something with it because it keeps spreading and from the sounds of it I am not the only person having this problem! I wish dodge would stand behind their problem and fix it at no cost or very little cost! i owned a 1996 Chevy where i hadn't had this problem yet but they still recalled the dash because of a possible problem, guess I will have to go back to Chevy next time so I can be certain that these kind of problems will be fixed like they should be!
2007Jul 06
Ram 2500 SLT
- Automatic transmission
- 103,000 miles
I bought this truck to pull my camper with and only use it for that and trash runs once a week. I have a total of 3 Dodge's but if Chrysler doesn't do something soon it will be my last. Chrysler needs to got off there behinds and take care of this there are way to many of these trucks with the same problem not to be a factory defect. Take a little of your bail out money and FIX this because if you don't a bail out will not help you if you have no customers at all
2008Apr 23
Ram 2500 SLT 5.9L Gas
- Automatic transmission
- 85,000 miles
I have read all the complaints regarding the dashes of other dodge owners......I am ready to lead the charge on filing a class action lawsuit on behalf of dodge owners everywhere. Please email me photos, and a detailed description of your problems. jayw1017@aol.com I am in the same boat, I have always been a Mopar owner.....my first truck was a lifted 85 ram 4x4 longbox then an 84 Ram Charger which i lifted, so on and so forth. point is my dash is also cracked, and after an episode with our 2003 Dakota when the rear end came apart at highway speeds, that could have cost my wife her life, and dodge didn't want to do anything about, because it was 1500 miles over the warranty. I have seen numerous complaints that are similar. I am ready for action and im sick of major corporations stepping over the little guy, and taking their hard earned money, and not having to stand behind thier pieces of sh*t!!! EMAIL ME EMAIL ME EMAIL ME!
2008Feb 05
Ram 2500 2500 5.9L Cummins
- Automatic transmission
- 76,000 miles
It sure is a problem with dodge and really needs to be fixed. Not like the vehicles were cheap to begin with.
2008Jun 11
Ram 2500 Diesel
- Automatic transmission
- 120,000 miles
As many others have noted... the OEM dash in the Dodge truck has significant issues and will severely crack only after a few years. Dodge definitely should be covering replacement of these since there was definitely a major flaw in the manufacturing process. My truck looks great except for these huge cracks running all throughout my dash!!!
2007Sep 05
Ram 2500 RCI3 5.9L Diesel
- Manual transmission
- 88,423 miles
I have had very little trouble with this truck. The problem with the dash started about a year ago with a crack. One year later, the entire dash has fallen in from the cracks. I called Wilson Dodge in Brandon, Ms. to get a quote on the replacement. Just from the employees comments, Dodge must be making a killing on people buying these dashes. I was told they would make me a good deal on the replacement, give them a few minutes and they would call back. I am still waiting on the call for the good deal. Dodge will be waiting forever on me to buy another vehicle from them if they do not do the right thing and have a recall.
2003Oct 15
Ram 2500 Quad Cab 5.9L Diesel
- Manual transmission
- 50,000 miles
Typical Dodge, bought the truck for the motor, Cummins, just happens to be wrapped in a Dodge body-------- dash looks like a back road map, even my navigator system gets lost when I put it on the dash!
Took the complaint to Dodge, after a severe run around, they offered to pay for half about $400.00, told them no thanks.
2007Jun 02
Ram 2500 SLT 5.9L V8
- Automatic transmission
- 90,000 miles
it is apparent that dodge is aware of this problem, I wonder who would be responsible if some one was injured as a result of the damaged dashboard.
2007Mar 06
Ram 2500 2500 Diesel
- Automatic transmission
- 93,000 miles
MY TRIM IS SLT BUT LAST YEAR MY DASH STARTED TO CRACK, LIKE OVER NIGHT THERE WOULD BE A LONG CRACK ACROSS THE DASH. THE LAST FEW MONTHS THE DASH HAS FALLEN COMPLETELY THROUGH . THIS SHOULD BE REPLACED BY THE COMPANY.
2008Apr 01
Ram 2500 2500 Diesel
- Manual transmission
- 90,000 miles
My 2001 dodge 2500 diesel I ordered brand new form factory. Has always been in side its whole life keep very extreme care of this truck. Notice about 6 months ago a few cracks in the dash and now its just about all falling apart. Cant believe dodge will not fix there problem. No way in hell am I going to pay to have them fix it. If I cant get them to do it for free. I guess I will have a custom one made. No use paying 1000 for another piece of crap.
2003Jan 05
Ram 2500 Turbo Diesel
- Automatic transmission
- 22,000 miles
I purchase my truck in 2003, I failed to notice that it had a crack in the dashboard I noticed it the first time I cleaned it which was maybe a month later. The truck had only 20,000 miles on it.I looked on the internet to see what I could do and that is when I found out that is was a manufacturing defect and that doge will not recall these things. Well it is now Sept.2008 and the dash has gotten a lot worse, it now has holes in it and in other places is fixing to fall through. I JUST HOPE THAT IF ENOUGH PEOPLE COMPLAIN, MAYBE DODGE WILL STEP UP TO THE PLATE AND HAVE A RECALL. I dont have 500.00 or more to fork out and if I am to buy another truck you can sure bet it probably wont be a Dodge.
2004Jul 04
Ram 2500 SLT Cummins 5.9L
- Manual transmission
- 98,000 miles
This dash problem happens to all dodge trucks from 1994 up .I have a shop, I work solely on dodge ram cummins diesel I love this truck,But almost every truck that has come in to the shop has had some sort of a crack or a hole large enough to put your head in it . I replaced mine with a new dash and covered it with a dash mat so far so good .But dodge truck owners need to file a class action law suit to wake up dodge. I have owned mostly Dodge trucks but have had Ford ,And Chevy too none are perfect, But Dodge needs to stand up for this crap and stop giving some lame reason its not covered. there older 1980s and up to 1993 trucks don't have this issue. EVERY DODGE RAM FROM 94 UP SHOULD GET A FREE UP GRADED DASH!!!
2007Jun 30
Ram 2500 SLT Cummins
- Manual transmission
- 78,000 miles
I have to say that I have owned many Chrysler products and this one has been a good vehicle. I am, However, very disappointed with the quality of the dash plastic. I agree that Chrysler should recall and repair these trucks, but replacing the dash with the same unit originally installed will eventually lead to the same end, cracked! I am looking into a molded plastic cover from LMC to cover the cracked one.
2007Aug 06
Ram 2500
- Automatic transmission
- 94,000 miles
Love my Dodge 2001 2500. Although I have taken great care of the truck, the dash is seriously cracked. Really lowers the vehicle value. Bought a fitted carpet dash mat from J.C. Whitney catalog. The only affordable solution. With so many complaints regarding this same issue, Dodge should be mandated to do a recall.
2008Jun 27
Ram 2500 LS 5.9L V8
- Automatic transmission
- 125,000 miles
I CAN NOT BELIEVE THAT DODGE IS NOT STANDING BEHIND THEIR PRODUCT! IT'S OBVIOUS THAT THE CRACKED DASHBOARD IS A DEFECT BUT THEY DO NOT SEEM TO CARE! MY DASH IS COMPLETELY FALLING APART AND IT HAS MADE THE VALUE OF MY TRUCK $00000! CHRYSLER CORPORATION CAN NOT BE TRUSTED BUT THEY CAN TRUCK THAT I WILL NEVER, NEVER PURCHASE ANOTHER ONE OF THEIR PRODUCTS! THANKS ALOT GUYS
2008Jun 01
Ram 2500 SLT 5.9L V8
- Automatic transmission
- 48,000 miles
Purchased a used (from Dealer) Dodge Ram 2500 4x4 - 48,000 miles, now has about a 3" crack in dash.
After reading much on internet its a common factory fault with these dashes. I am going to try. After reading extensively on the internet.
1:) Clean dash thoroughly to remove any Armor-all or sealants that may have been used prior. (mild soap and warm water, dry with cloth)
2;) Apply Vasoline and rub in (not to hard so to crack it more) - try to use once a month.
3:) Get a Molded carpet dash cover from customer covers (best price I have seen so far)
4:) Keep my fingers crossed that this will slow down the cracking problem.
2006Jun 23
Ram 2500 360
- Automatic transmission
- 78,000 miles
Dodge should have a recall on this dashes. I have seen alot of this trucks with the same problem. Go to any used car lot and look at trucks of the same year or close to it.
2007Jul 01
Ram 2500 Diesel
- Automatic transmission
- 69,000 miles
Ended up getting dashboard mat to cover cracks and help protect the dash from any more until it can be replaced. Pick up was under warranty, still is, however dash would not be covered to replace/fix.
2005Sep 07
(reported on)Ram 2500 2500
- 85,000 miles
WE HAVE A 1990 CHEVROLET THAT HAS A PERFECT DASH AND TO SPEND 34,000.00 DOLLARS ON A TRUCK TO HAVE THIS HAPPEN AND DODGE NOT TO WANT TO EVEN HELP REPLACE IT JUST GOES TO SHOW WANT TYPE OF VEHICLE WE ALL SHOULD PURCHASE NEXT TIME. I WILL NEVER BUY ANOTHER DODGE NO MATTER WHAT UNLESS THEY DO OFFER TO REPLACE IT.
2007Apr 01
Ram 2500 Cummins
- Automatic transmission
- 48,500 miles
My dash is not only cracked all over, it is actually falling in!
2008Mar 01
Ram 2500 2500 Quad Cab 5.9L Diesel
- Automatic transmission
- 80,000 miles
Just bought the truck it has 80,000 miles on it and the dash is cracked all over and pieces missn. Spoke to dodge they said to go to one of there 5 star dealership what a crock of sh*t that was, they were no help at all. They gave me a price of 475.00 and they wont do a thing. Keep written to dodge to see if they will help in anyway or resolve ther problem with there dash problems. Love the dodge p/u and the diesel hope they fix it soon.
2004Jul 07
Ram 2500 4x4 Diesel LST 5.9L Diesel
- Manual transmission
- 32,000 miles
Dodge 2500 Diesel
Dodge Dash problem. I live in South Texas and on day I parked my truck in the shade the South Texas Marksmanship Training Center for about two hours. When I left the Center, I turned on the AC and after driving a few minutes I heard what I thought was gun shot. I thought someone had taken shot at my truck with a rifle. The noise was a very loud CRACK. I ducked down and continued to drive for about one mile. I pulled over and checked the out side of my truck for bullet holes. No holes! I got back in my truck, and that is when I saw the DASH Cracks. As I drove home the cracks migrated across my dash and opened up to about � inch gaps. I keep my truck parked under my Car-Port when at home and it was in immaculate condition. My truck was under the 36,000 miles at the time so I took it to the Dealer (Fiesta Dodge � San Antonio, TX). The dealer�s service writer told me the cracked dash was not covered under the warranty. So I have been driving with a cracked trashy Dodge Dash. Dodge has a problem with their dashes and is not willing to make good on any dash repairs /replacements.
GF Becquet
2008Jan 04
Ram 2500 SLT Diesel
- Automatic transmission
- 196,700 miles
I bought this 2001 2500 Diesel about a year ago and now the dash is falling apart along with the Bezel for the Speedo and radio etc. Looks like Dodge really stuck it to a lot of us.
2007Jul 01
Ram 2500 SLT V8
- Automatic transmission
- 125,000 miles
'01 Ram 2500. Crack in dash appeared one day. A week later the whole dash is cracked and falling through. Very poor product. I called Chrysler customer service 1-800-992-1997 spoke to three different reps. Leslie, Christine, and their supervisor Kelly. I registered the complaint. They told me Chrysler WILL NOT fix the problem since the truck is not within the 3 yr. warranty. I have researched this defect and MANY '01 Dodge Ram owners have experienced this defect. Some have gotten theirs repaired anby Chrysler at little or no cost to the customer. Basically the customer service reps at Chrysler told me I was S.O.O.L.! I WILL NEVER BUY A DODGE/ CHRYSLER PRODUCT!!
2006Feb 10
Ram 2500
- Automatic transmission
- 100,000 miles
First of all I can't believe that Dodge has not recalled this problem. Or that there hasn't been more complaints on the 2500. You all should look at the 1500's complaints, there are lots. I'm sure if you add up all the dash complaints from all their trucks it should be a sufficient enough for a recall. I'm really disappointed in dodge for not handling this problem more professionally. Might have to go back to Chevy.
2007Apr 02
Ram 2500 Sport 5.9L V8
- Automatic transmission
- 21,000 miles
I had no idea that this was such a widespread problem. Dodge needs to get this fixed!!! My 2001 Dodge Ram had 21,000 miles on it when the dash started cracking in 2007. This truck is in immaculate condition. I have a company vehicle, so my truck is rarely driven. Hence, the low miles!! The dash is cracked in numerous places. It is to the point where large cracks are meeting and pieces of my dash is going to start caving in. I spoke with my local Dodge dealer service manager about the problem which he stated that he had not heard of the problem. He was going to give me a number to call to attempt to get the problem corrected but never did. He even said that they are difficult to deal with and not to take no for an answer. He blamed it on me not having enough miles on it and letting it sit in the sun!!!! I am a faithful Dodge buyer, but this lack of help resolving a potentially dangerous problem has me reconsidering.
2007Jun 16
(reported on)Ram 2500 SLT 5.9L
- Automatic transmission
- 40,000 miles
This is a major and not an isolated problem with 1999 - 2002 Dodge Rams. When i first noticed the cracking the truck was just out of warranty. Dodge service manager said just put a cover over it or I could spend a 1000 dollars and have it replaced. He all so said his 1999 Ram dash was cracking too, it's a common problem.
This should not be happening and Dodge should stand behind there product and replace the dash board.
I took the truck to a Dodge dealer for a trade in. The first thing they ask me was the dashboard cracked and if it was it would effect my trade in price. If this isn't a major problem with the Dodge Ram, why was that the one of there first questions?
2007Jun 19
(reported on)Ram 2500 SLT 5.9L
- Automatic transmission
- 103,000 miles
Poor materials,my dashboard has 8 cracks in it
2008Jan 01
Ram 2500 5.9L V8
- Automatic transmission
- 140,000 miles
Same story as these other complaints I have an immaculate interior one day I am sitting in my Dodge and noticed a brand new death crack right through my dash top, two days later I had another one at the other end.
There is a definite defect in the dash of these models, my buddy has a 1500 model and his looks like a jigsaw puzzle with its cracks and pieces missing.
Personally I think its the molding its is just to thin.
2003Jan 01
Ram 2500 SLT 5.9L Diesel
- Manual transmission
- 22 miles
Dodge just sucks about refusing do to anything about the issue. I will never buy another Dodge truck again. Dodge and all of the dealers equally suck.
2007Jun 01
Ram 2500 Diesel
- Automatic transmission
- 68,740 miles
The dash began with small fracture type cracks that have progressively gotten worse. The vehicle has been well cared for with reflective shields used when parked outside of cover. It's a shame that a truck that has othewise served well has a dashboard that the manufacturer will not cover to repair. With this and another recent problem with Chrysler products I can certainly understand why consumers are moving back to foreign autos. I know this will be my last (in addition to three other family members) purchase of a Chrysler product. And if they did manage to make a good product, there service centers would manage to screw it up!
2007Jun 13
Ram 2500 SLT 5.9L Cummins Diesel
- Manual transmission
- 165,000 miles
Saw one small crack one day...then after a month the entire dash was crap! Big chunks of plastic missing, all kinds of problems. I would recommend using Armor all or some other protectant all the damn time!
2007Jan 29
Ram 2500 5.9L
- Manual transmission
- 140,000 miles
Bought my 4x4 second-hand, but love the heck out of it. First noticed a crack running parallel to the steering column, then the second (bigger) crack began over the glove compartment.
I live in Hawaii, so I've always used window shades to protect my dash from the UVs. Since the truck is second hand, I'm not sure how well the first owner cared for the interior.
This raises an interesting question of whether new truck owners used window shades and STILL had cracks on their dashboards.
2007Sep 29
(reported on)Ram 2500 Cummins 4x4 5.7L Straight 6
- Manual transmission
- 78,000 miles
I bought this truck a year ago last august from a 1 owner with 48,000 miles. It just rolled over 78,000 miles and the dash board turned to sh*t. It started with just 1 little crack, and then i got into my truck, after work the other day and the dashboard looked like a damn road atlas. I love the truck other then that. Dodge needs to recall the damn dashboard or pay for brand new ones to be put in. So I'm on the band wagon and am really pissed with this problem. I thought I was the only 1 with this problem.
2007Jul 28
(reported on)Ram 2500 SLT 5.9L TD
- Automatic transmission
- 76,000 miles
Wow, one day I park the car and it's fine, the next it looks like someone took a hammer to the dashboard. Cracks everywhere and big chunks broke right off. Quality stuff! Of course dodge says they've never hear of it... I guess they can't do google searches.
2007May 01
(reported on)Ram 2500 SLT 5.9
- Automatic transmission
- 50,000 miles
crack, broken dash
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A D V E R T I S E M E N T S
2009Jun 02
Ram 2500 SLT 5.9L I6 Diesel
My truck has always been garaged and a sunshade always used. I take such good care of my truck and you would be hard pressed to find one in such good shape as mine. My dash like everyone else has finally cracked. It cracked in 8 places about the same time. It is progressing worse and worse very quickly. I now hate my truck, hate driving it, and hate sitting in it b/c all I see are these cracks growing and growing and my truck falling apart. No wonder Chrysler is bankrupt. I will never buy another Chrysler unless they fix this on their dime.
Jason K.
Nevada, TX, USA
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