This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Dodge Ram 2500. The contact received notification of NHTSA of NHTSA campaign number: 13V528000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced...updated 12/15/14 updated 10/5/2015
2007 Dodge Ram 2500. Consumer writes in regards to left tie rod ball stud fractured. The consumer stated the ball stud fractured while driving. The vehicle began to shake uncontrollably, and caused the tie rod to drop to the ground.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving 30 mph, the vehicle veered to the right causing it to go off road into the grass. The contact was able to regain control of the vehicle and stop it. The vehicle was towed to the dealer. The technician diagnosed that the right tie rod assembly and right ball joint were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.
The contact owns a 2007 Dodge Ram 2500. The contact received a notification of NHTSA campaign number: 13V528000 (steering) and stated that the part needed was unavailable to service the vehicle. The dealer was unable to provide an expected date for the part was to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Dodge Ram 2500. The received notification of NHTSA campaign number: 13V528000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact has not experienced a failure. Updated 9/18/14 updated 02/11/15
- El Campo, TX, USA
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Truck has horrible death wobble, steering box is now damaged as well as wheel bearings. It is not safe to drive and I have spoken to Chrysler several times about this matter, and all I am told is to wait for new parts to be released. What am I supposed to drive in the mean time ?
The contact owns a 2007 Dodge Ram 2500. The contact stated that the dealer was taking too long to repair the vehicle according to NHTSA campaign number: 13V528000 (steering). The dealer stated that the part was ordered on February 12, 2014 and had still not arrived. The vehicle has not been repaired and the manufacturer was not notified. The contact had not experienced a failure.
TL- the contact owns a 2007 Dodge Ram 2500. The contact stated NHTSA campaign number: 13V528000 (steering) had exceeded the reasonable amount of time for the recall repair. The dealer stated that the part was not available for the recall repair and that approximately 175 people were on a waiting list before the contacts vehicle. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2007 Dodge Ram 2500. The contact received a notification for NHTSA campaign number: 13V528000 (steering). The dealer was contacted and they were unable to provide a time frame for when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. The manufacturer was not contacted.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving at various speeds, the vehicle would jerk violently. The vehicle was taken to the dealer. The technician diagnosed that the left tie rod was defective and as a result, they needed to installed a retro kit, which included the tie rod and steering box. Also, the technician stated that the axle joints, the bearings and the bolt joints were defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in recall NHTSA campaign number: 13V528000 (steering). The vehicle was repaired. The failure mileage was 60,000 and the current mileage was 65,000.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving 65 mph, the vehicle made a loud sound and suddenly lost control of the vehicle. The contact mentioned that after inspecting the vehicle he noticed that the front left tie rod had fractured. Also, the contact stated that he recently received recall NHTSA campaign number: 11V350000 (steering) which he believed was a band aid to the problem since the entire front end of the vehicle had to be repaired. The vehicle was taken to an independent mechanic. The technician diagnosed that the steering box, bolt joints, both tie rod ends, and drive links needed to be replaced. The manufacturer was made aware of the failure who did not offered any assistance. The vehicle was not repaired. The failure mileage was 37,000 and the current mileage was 52,000.
The contact owns a 2007 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign number: 13V528000 (steering). The dealer and manufacturer did not know when the parts would be available to repair the vehicle. In addition, the windshield wipers would not operate on the high setting. The dealer reset the computer for the wipers, but the failure recurred. The failure mileage was unknown.
I hit a medium size bump in a construction zone on I-70 East in Ohio and the steering wheel started shaking violently from side to side, the truck was shaking violently and I had to drop speed from 55 to 30 to regain control of the steering wheel, I almost caused an accident next to me and from behind. I am an active Ohio firefighter and ex-Ohio law enforcement officer, this problem needs to be addressed by Dodge. I just came back from getting repairs on a recall for the tie rod assembly at thomas Chrysler in St. Clairsville Ohio. Someone is going to die with this problem and that's to high of a price to pay to resolve this problem. Please have this investigated.
The contact owns a 2007 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V528000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the contacts vehicle would be repaired due to the parts delay. There were no failures.
This government vehicle has been deemed 'unsafe' to drive due to the affected unavailable parts. I have checked with the dealership to see if the parts can be brought from another location, to no avail. This vehicle has been 'out of service' for months while we wait for the part. It is our only longbed truck and used heavily during the current fire season. It is necessary to get this vehicle back in service and feel this is an unacceptable length of time to wait.
There was a safety recall on my Dodge pickup - safety recall number N62 / NHTSA 13V-528. The recall notice was for a left tie rod and issued in January 2014. Reported calls to multiple Dodge dealerships have not been productive since they all repeatedly state that they do not have the parts for the repair. My truck's front end now shakes and makes a loud noise as well as the steering wanders and is not safe. I have no alternative but to take the truck to a private shop to get the truck fixed as it is a severe safety hazard and is unsafe to drive and I need to use the vehicle as it is my only mode of transportation. They stated that they will not reimburse me for the work and were not amenable to travel a few miles to drive the vehicle to experience the issues, for which they still don't have parts to fix. Calls to dealerships and to Dodge have not proved fruitful; they don't care about consumer safety or inconveniences. I want to be repaid for the work that is to be performed to make the vehicle safe again.
The contact owns a 2007 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign id number: 13V528000 (steering). The contact stated that the part was unavailable to do the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
There has been no failure, but I am frustrated to be waiting so long for recall N62/NHTSA 13V-528. Dodge can't give me a time frame when the replacement parts will be available. This is dangerous!
The contact owns a 2007 Dodge Ram 2500. The contact attempted to have his vehicle repaired under NHTSA campaign number 13V528000 (steering), but was informed that the parts were unavailable. The contact felt that since the failure was reported in November of 2013, a remedy should have been made available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The vehicle had not experienced a failure.
The contact owns a 2007 Dodge Ram 2500. The contact stated while making a left turn the tie rod ball broke. The vehicle was towed to an independent mechanic who replaced the linkage tie rod assembly. The failure recurred and the right tie rod ball broke. The contact replaced the tie rod linkage. The manufacturer was notified. The approximate mileage failure was unknown.
A D V E R T I S E M E N T S
- South Cosseyville, OK, USA