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really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
60,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 3500 body / paint problems

body / paint problem

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2002 Dodge Ram 3500 Owner Comments

problem #6

Feb 032006

Ram 3500

  • 50,000 miles


The contact owns a 2002 Dodge Ram 3500. The contact stated that the dash board had developed a crack and the electrical wires underneath was exposed to the view. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was 50,000 and the current mileage was 150,000.

- Fairland, OK, USA

problem #5

Oct 292011

Ram 3500

  • 50,000 miles
The contact owns a 2002 Dodge Ram model R35. The contact was driving 5 mph when smoke emitted inside of the vehicle and flames were visible from the hood. The failure caused the contact to drive into a ditch but there was no crash. The doors failed to open during the failure so the contact escaped by punching and shattering the windshield. The vehicle was towed to a private mechanic where the mechanic confirmed that the power disruption caught fire. The manufacturer was contacted. The vehicle was destroyed. The failure and the current mileages were 50,000.

- East Jewett, NY, USA

problem #4

Aug 062009

Ram 3500

  • 80,000 miles
The dash in my 2002 Dodge Ram quad cab pickup began to crack and has now completely shattered. There are pieces that have broken off and are now effecting my heating and cooling system. I am concerned that if I hit a bump to hard that a piece might actually dislodge and harm someone. Or cause even more severe internal damage that might effect my ability to operate the vehicle.

- Webster, TX, USA

problem #3

Jun 042011

Ram 3500 6-cyl Diesel

  • miles


My 2002 Dodge truck is like so many others, the dash is cracking and crumbling into the electrical wiring behind the dash. During research it seems to be a problem with a lot of these Dodge and also a safety problem, which Dodge has choose to ignore. I realize that to sum this is not life threatening but with some of the complaints and results of the dash following into the electrical components under this faulty dash, it could cause accidents and or serious injuries.

- Muskogee, OK, USA

problem #2

Feb 022008

Ram 3500

  • 85,000 miles
The contact owns a 2002 Dodge Ram. While the vehicle was stationery, the exterior body paint exposed a white spot the size of a softball. The defect was located on the driver's side door and the hood. In addition, there was bubbling on the exterior paint near the driver's side fuel tank. The vehicle was taken to an authorized dealer and they stated that the exterior body paint defect would eventually rust from the inner to the outer surface. The authorized dealer advised that the vehicle be brought in when it begins to rust and possibly repaired at no cost. As of July 24, 2008, the vehicle has not been repaired. The contact took the vehicle to an auto body shop for a second opinion. The VIN was unknown. The failure mileage was 85,000 and current mileage was 89,000.

- Columbia , MD, USA

problem #1

Oct 212007

Ram 3500 4WD 6-cyl Diesel

  • Automatic transmission
  • 96,000 miles
My 2002 Dodge Ram 3500 pickup dash board is cracking. First it started as a small crack and now it has become a crack almost a foot long. There are other cracks in the dash as well (around the gauge cluster). At times my low beam lights flicker on and off while driving at night. Nothing has been done about the cracked dash, I contacted my local Dodge dealer and they said that there was no recall on the item and they could do nothing. A new dash quoted $455 just in parts. That is far to much for a dash that should have not cracked in the first place, and for a truck that is not that old.

- Coventry, CT, USA

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