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4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,220 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 3500 suspension problems

suspension problem

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2002 Dodge Ram 3500 Owner Comments

problem #10

Oct 082016

Ram 3500

  • 48,500 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Dodge Ram 3500. While driving approximately 60 mph over a bump in the road, the front end of the vehicle suddenly shook violently and vibrated. The cause of the failure was not diagnosed. The vehicle was not repaired. The contact heard a knocking noise when the steering wheel was turned in either direction. In addition, while driving, the vehicle suddenly would not accelerate. An independent mechanic diagnosed that the fuel injector bump and lift bump were faulty and would need to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 48,500.

- Wilmington, OH, USA

problem #9

Apr 152014

Ram 3500

  • 165,000 miles
I hit a pothole and omg you can not believe what came and now I'm finding out that its called a death wobble and the name is correct because it makes U think your about to hit a tree or someone else on the road just luckily no one was coming the other way because I promise U I would have hit them Dodge needs to fix the problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,!!!!!!!

- Stephens , AR, USA

problem #8

Oct 102003

Ram 3500 4WD 6-cyl Diesel

  • Manual transmission
  • 26,000 miles
While driving over 60 mph or when the vehicle hit a bump in the road, the steering wheel shook violently, which made it very difficult for the driver to control the vehicle. The dealer replaced the steering stabilizer and the track bar under warranty.

- Darien, GA, USA

problem #7

Oct 092002

Ram 3500

  • 2,700 miles

A D V E R T I S E M E N T S

Left front control arm were not replaced, only the brake pads. Dealership claimed this would fix the problem. However, there was still a clanking noise at front left and right wheel area. Consumer's inspection revealed that on both sides the pivot arms were loose and had rotated several times hitting the suspension arm frame mount area and there were gouges in the frame mount. Further inspection also revealed exhaust leak on the bottom side of the muffler at the back weld or seal of the unit. Consumer planned on taking vehicle to another dealership.

- Washington, DC, USA

problem #6

Mar 052003

(reported on)

Ram 3500

  • miles
ODI #768732: Brake pads were replaced. However clanking noise at front left and right wheel area still existed. Inspection revealed pivot arms had rotated, making contact with the suspension arm frame mount area which caused gouges in the frame mount area. Further inspection revealed exhaust leak from bottom side of muffler.

- Washington, DC, USA

problem #5

Mar 042003

(reported on)

Ram 3500

  • miles
The vehicles steering, transmission and suspension failed.

- Council Bluffs, IA, USA

problem #4

Jan 012003

Ram 3500 8-cyl

  • miles

A D V E R T I S E M E N T S

While traveling on the highway there is a loud vibration and bumping noise. Please furnish additional information dealership is aware of the problem.

- Scottdale , AR, USA

problem #3

Oct 222001

Ram 3500

  • miles
Truck vibrates a lot on the highway. Nlm

- Mission Hills, CA, USA

problem #2

Apr 092002

Ram 3500

  • Automatic transmission
  • miles
While driving the back of vehicle swerved where consumer almost lost control. The tail end sits up high. Contacted dealer and dealer indicated to put cement in back end. Nlmthe wind had cought the back end of the vehicle making vehicle's back end break contact with the road surface causing the vehicle to slide four(4) to six(6) feet to the left. Consumer no longer has this vehicle.

- Modesto, CA, USA

problem #1

Mar 132002

(reported on)

Ram 3500

  • miles
Vehicle vibrates violently at speeds of 60mph and higher. Dealer has been notified. Please provide additional information.

- Pheonix, AZ, USA

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