I received recall N62 for my Ram 3500. I took the truck into the local dealer in early January 2013 and they performed the visual check and confirmed my truck needed to have the tie rods replaced. I was placed on a waiting list and was told I would be called when the part came in. A month later I called back and they said they still didn't have the part and that they were only receiving one part per week from Dodge to be used on the recalls. Last week I had my truck at my mechanic for some other work and he told me that he can call up to the same dealer and get the parts in the same day so he didn't understand what the problem was. Today, March 18, and I called the dealer again. This time they told me that Dodge had cancelled the recall and that a new recall notice would be sent out. It is obvious that Dodge and my local dealer are not taking this recall seriously. I'm tired of getting the run around and want this fixed asap!

- Chappell Hill, TX, USA

The contact owns a 2005 Dodge Ram 3500. While driving approximately between 2- 5 mph in reverse, the contact heard a loud popping noise outside of the vehicle, followed by a sudden loss of steering. The contact was able to regain control of the steering and drove to an authorized dealer where the steering linkage and damper were replaced under the recall 07E009000 (suspension). The failure occurred again two years later. The vehicle was in the process of being repaired by an independent mechanic. The failure mileage was 81,099 updated 3/22/11 the consumer stated when he turned the steering wheel, there was a loud noise. He discovered the tie rod end snapped in half. Updated 04/27/11

- Lexington, KY, USA

The contact owns a 2005 Dodge Ram 3500. While driving approximately 35 mph, when he experienced problems with the steering. The vehicle was towed to an authorized dealer where the contact was informed that all of the mechanisms within the steering system were obsolete. The vehicle was repaired. The failure and current mileage was 54,000. Updated 12/21/0. the consumer stated the tie rod failed and he lost steering ability. Updated 12/29/10

- Plymouth, MA, USA

2005 Dodge Ram 3500 4X4 laramie hit a rough seam in the road causing the front of the vehicle to shimmy. ***** the shimmy was so severe that the consumer had to apply the brakes and bring the vehicle to almost a complete stop. The vehicle was taken to a dealer who replaced a worn inner tie rod end and steering shock. The consuemr requested reimbursement form the manufacture.

- Jacksonville, FL, USA