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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,682 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Ram 3500 seat belts / air bags problems

seat belts / air bags problem

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2009 Dodge Ram 3500 Owner Comments

problem #11

Nov 072016

Ram 3500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue.

- Homosassa, FL, USA

problem #10

Jun 232016

Ram 3500

  • miles
Pilson auto center in charleston, il has failed to remedy the situation. When the recall was first issued we called the dealership and they said they would put our vehicle on a list and we have yet to hear from them. When I called the dealership they said we were still on a list and that they would call us.

- Charleston, IL, USA

problem #9

May 012015

Ram 3500

  • miles
Takata recall. I received a recall notice from Fiat Chrysler automobiles (R25/NHTSA 15V-313) that was termed as an "interim notification letter" quite a few months ago stating that I would be notified when the repair parts become available. To date I have not received any further notices about the availability of parts. I had a similar experience with the last recall on my Dodge Ram 3500. It appears that Fiat Chrysler is purposefully failing to notify consumers of parts availability. I believe this warrants further investigation by the NHTSA to find out why Fiat Chrysler has failed to advise consumers of the availibilty of parts. I checked Fiat Chrysler's web site a few minutes ago and it states that parts are available so I don't know why I was not notified by them.

- Franklin, OH, USA

problem #8

Jul 132015

Ram 3500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 15V313000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 02/08/16

- Santa Margarita, CA, USA

problem #7

Jul 152015

Ram 3500

  • miles
Takata recall. The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Jefferson City, MO, USA

problem #6

Nov 122014

Ram 3500 4WD 6-cyl Diesel

  • miles
Takata recall. The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Update 01/15/16

- Helen, MT, USA

problem #5

Oct 052015

Ram 3500 4WD 6-cyl Diesel

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 13V529000 (steering) and 15V313000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 1/12/2016 updated 02/23/16

- Ingram, TX, USA

problem #4

Aug 192015

Ram 3500

  • 116,500 miles
Our son was driving a 2009 Dodge at approximately 60 mph. He hit a vehicle that pulled in front of him with the front end of the Dodge. It continued to travel into a guardrail then flipped over on its top. During this accident the airbags did not deploy. Praise god our son was not injured during this. Shouldn't the airbags have deployed during this"????"

- Cortez, CO, USA

problem #3

May 262015

Ram 3500

  • miles
The contact owns a 2009 Dodge Ram 3500. The contact stated that NHTSA campaign number: 15V313000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Pueblo , CO, USA

problem #2

Aug 072010

Ram 3500

  • 30,000 miles
I was E/B hwy 26 around manning, or at approximately 50-55 mph (posted 55). As I was passing a fruit stand on my right, I heard a loud bang and the vehicle jerked to the right jumped the curb and I veered to the right to avoid the steel guard rail and drove into a drop off about 20 feet below the roadway and struck a pile of 4-6" logs in tall grass. None of the airbags deployed during the collision.

- Azalea, OR, USA

problem #1

Aug 232014

Ram 3500

  • 48,000 miles
The contact owned a 2009 Dodge Ram 3500. While driving approximately 40 mph, the contact crashed into another vehicle. The air bags failed to deploy. The contact and the passenger did not sustain any injuries. The passenger in the other vehicle was injured and required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.

- Highlands , TX, USA

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