This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving 60mph on highway when engine check light came on. 30 seconds later, I heard noise which sounded like bicycle chain switching gears. 90 seconds after that, the oil light lit, temperature gauge registered hot suddenly and simultaneously engine died. Ford dealer service dept. Diagnosed "water pump failure". removed water pump. The plastic impeller has multiple cracks and no longer spins with shaft. Ford dealer has service bulletin acknowledging problems with water pumps on my type vehicle, and extends warranty to 6 years/75,000 miles. My car is "too old" to qualify for coverage, although it is under the mileage limit, and I think it is unfair. One of the major reasons I purchased this car was the 2.5L engine that doesn't require a tune-up until it reaches 100,000 miles. This engine blew at 70,381 miles because of a little piece of plastic that was supposed to keep it from overheating. In my opinion, it is irresponsible of the manufacturer to use plastic in such an environment without fail-safe warning systems that allows vehicle operator the opportunity to slow down, get off the road and prevent total destruction of a very expensive motor. The estimated repair costs of $6,700 exceed the value of the car which would have been $6,435 (kelly blue book dealer retail) before the water pump went out and caused engine failure. The current value of the car according to regional salvage yards, wholesalers and the local Ford dealer is a generous $250. Thank you for registering my complaint. Any information or assistance you could provide me regarding this matter is greatly appreciated.
- Alamogordo, NM, USA
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Vehicle would stall when raining heavy while driving. Also consumer got a safety letter to get correction on vehicle. Contacted dealer, and dealer stated Ford had part that could correct problem. Please add VIN.
Consumer explains that engine light stays illuminated and vehicle broke down, mechanic ordered part which was part of a recall and replaced, vehicle broke down once again due to short in the wire.
Consumer explains that engine light stays illuminated and vehicle broke down, mechanic ordered part which was part of a recall and replaced, vehicle broke down once again due to short in the wire.
Engine continually overheated and would stall while traveling at any speed. Dealership replaced engine assembly with 78,200 miles on engine because of this problem. Second engine experienced overheating and stalling approximately 38,000 miles after engine components had been replaced. Consumer received a recall 00V367 for engine cooling fan after these problems had happened, and was informed by dealership that this vehicle would not be covered under this recall because it had over 100,000 miles on it.
The engines cooling fan became inoperative causing the vehicle to overheat while driving, the vehicle was taken to the dealer for recall repair (00V-367), but the vehicle overheated twice after repair. Nlm
During August, 2000, I was driving from marietta, ga toward stone mountain, ga and had gone from I-285 to 85 North. The time was approximately 7:00 as I had not long gotten off of work with the intention of driving said vehicle to stone mountain. Traffic was moving pretty slowly--sometimes coming to a complete halt. After driving awhile I noticed some white smoke coming from my engine. It scared me pretty badly and I attempted to get over on the side of the road. I did finally some to a stop on the left side of I-85. I was stranded with no mobile phone. I had to wait on the highway by myself for sometime before getting into safety. What I learned after having my vehicle towed to both a dealership, then an auto repair shop that my vehicle had overheated and blown a "head." I receive an estimate from cobb galleria automotive in September, 2000 for a minimum of $2,400 needed in order to fix the engine. After doing some research I have learned there was a recall issued regarding NHTSA campaign no 00V367000, with owner notification date being January 2000. I never received this recall; however, I believe I should have. Further, I believe the overheating which occurred in August of 2000 is a result of tightening of the engine cooling fan motor bearings, and the resulting overheating. I am attempting to find out any and all information pertaining to any defects from 95 Ford Contour which may have been a cause for my overheating. I am interested in being compensated from Ford Motor Company for cover cost of repair, and to mitigate the danger I was put in while stranded on the highway, as well as hardship which I have endured because I was not financially able to pay for the expensive cost of repairs. Please reply back or write to joyce gourdine, 2101-a powers ferry road, marietta, ga 30067. Thank you.
Design flaw in engine is causing a vibration in steering wheel, gear shift and down in brake pedal. It has become worse. Currently, vehicle jerks forward. Consumer states vehicle jerks and pulsates while braking.
A D V E R T I S E M E N T S
- Nederland, TX, USA