This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Ford Contour. The heater fan motor for the defroster failed. The contact took the vehicle to the dealer and was informed that the fan switch failed and would cost $58 to repair. The dealer kept changing the diagnosis until the contact spent $271; however, the vehicle was still not repaired. NHTSA campaign id number 01I009000 (visibility:defroster/defogger system: Windshield: Controls/wiring) was referenced. The dealer stated that the vehicle passed the ten year free period. The current mileage was 131,000 and failure mileage was 130,000.
Consumer has had numerous problems with the 1996 Ford Contour. There has been so many recalls on consumer's vehicle that she wasn't aware of because the manufacturer never sent notices. Since then consumer has been paying for entire full price and is asking for reimbursement. However, the biggest problem with the vehicle is the gas fumes which is leaking therefore leaving poisonous carbon monoxide fumes coming in through the heater vents. These harsh chemicals are damaging to the lungs, brain, respiratory system and its making consumer very tired among other symptoms.
Problems with 1996 Ford Contour front brakes, transmission, fuse box, heater blower motor, electrical and steering and suspension. For the second time, the vehicle had problems with the brakes making a loud rubbing sound, the stabilizer bar was replaced and needs to be replaced again. The transmission was leaking, water was inside of the headlight seals, which made the lights very dim, the selector mode switch on the heater motor blower did not work properly, which made the heat not work at a 100%. the upper ball joints, rack and pinion and wheel bearing were all defective.
My ac/heater switch has gone out twice. Theres seems to be a short in which the plastic is melted behind the switch, where the switch cannot be turned.
While driving with air conditioner on high, smoke started coming from the vents. When turning off the A/C, there was melting behind the switch for the blower.
A D V E R T I S E M E N T S
- Mesa, AZ, USA