Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Contour seat belts / air bags problems

seat belts / air bags problem

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1998 Ford Contour Owner Comments

problem #6

May 032002


  • miles


I have experience defects with the seat belt buckles as well as the seat belts. The seat belts are constantly jamming. Therefore, I am unable to safely secure my children or myself when driving. Also the buckle does not fasten. Sometimes they would work and sometimes they would not. On this particular day the belt jammed for my six year old and the buckle would not lock for my three year old. I proceeded to turn left (after two cars gave my the right of way) into a parking lot while traffic was at a stand still. All of a sudden a car speeds by and forced me to brake suddenly. When I did this both my children heads hit the front passenger car seats. I began to wonder what would have happened to my children if I would have been involved in the accident. I have contacted a dealer to get them check out and fixed and I am contacting the manufacture.

- Chicago, IL, USA

problem #5

Jun 282001

(reported on)


  • Automatic transmission
  • miles
Transmission has a defect, there is a slip when you applying gears. Also, brake pedal goes all the way down to the floor, and grabs a little bit. Dealership is aware of problem. Brakes have failed, on one occasion consumer almost hit a child, brake pedal slips from under foot. Emergency brake is only effective 50 percent of the time. Transmission intermittently changes gears roughly, at times jarring occupants in the vehicle. Possible electrical problem: Light of the clock has burned out twice, consumer states there are shorts in the dashboard, causing the heater or A/C to only have one speed working, dome lights work intermittently, light under dash works intermittently, warning bell does not chime all the times it should, consumer states a sensor causes heater to act as the ac and vice versa. Hinges not made properly, causing door movement while opening/closing, does not stop when it should. Seat blet retarction does not have enough elast, causing it not to retract properly, has gotten caught in the door jam. Alarm system has failed. Wheel cover cracked when a tire was being changed and another one fell off, consumer was not aware of the time or place it fell off.

- Montery, CA, USA

problem #4

Aug 222000

(reported on)


  • miles
Both the driver's side and passenger's side seatbelt do not retact during normal use. The seatbelts will fold over and become jammed approximately 4-5 times during the week. Would like to have the problem taken care of before someone is killed because a seatbelt does not retract and tighten up during an accident.

- Erie, PA, USA

problem #3

Jun 061999


  • miles


Driver's side seat belt locked up, had to untwist belt to use it. Also, rear window fell out, nothing had hit it/ignition key switch would rattle when inserting key & taking it out, and sun roof lock was not working. Sunroof could not be opened or closed. Taking vehicle to dealer to check problems.

- Oakland, CA, USA

problem #2

Jun 011999


  • miles
There is a short within the electrical system, causing the horn, brinker's and brake light's not to work. Also, all the rubber has fallen off the door panel, and the driver's side shoulder belt doesn't retract.

- Phoenix, AZ, USA

problem #1

Feb 011998


  • Automatic transmission
  • miles
Front drivers side seat belt was pulled out and would not retract on its own. Dealer has been contacted.

- Trumann, AR, USA

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