This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear frame, suspension rusted completely into an went out of control and threw me into ditch. This is completely not acceptable. I have 1960's cars %100 better than this. I know this is a 1999 but this is completely unacceptable. Can anything be done.
The contact owns a 1999 Ford Contour. While driving approximately 55 mph, the vehicle started to wobble. The contact noticed that the rear frame was rusted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
The contact owns a 1999 Ford Contour. The contact was driving 15 mph when the vehicle started to sway from side to side and exhibited a loud, abnormal noise. The vehicle was towed to a local mechanic who diagnosed that the rear sub-frame was completely corroded and advised the contact to call the manufacturer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure and current mileage was 107,000.
A recall was issued on dashboard separating from the instrument panel. Manufacturer stated that the recall expired, and consumer was never notified since they were not in the database. Several months ago the dashboard began to raise and separate from the anchorage points which caused some instrument panel warpage and visibility problems.
- Los Altos, CA, USA
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Water leakage through the driver's door and through the trunk. Vehicle has been in dealership for repairs (14) times, replacing different components with no change in condition.
Said car had defects almost as soon as we purchased it, we noticed it had 2 different emblams on the fenders and they had to run the VIN# so they could find out which it was. The car started leaking within 6 months of purchase, they worked on it 3 times to no prevail(still leaks) the dash has bowed up at the windshield and at the panel behind the steering wheel, instrument panel has smoked up, heater switch only works on high setting, pass. Side front window fell out of door track while going down the highway, speaker busted, carpet ruined because of leaks. Blancetts had all of these parts ordered for over 6 months and they still did not get all of them in, an D Ford Motor Company has closed them down. I don't know the specifics of the reasons for closing them, but they had trouble once or twice with getting cars and trucks with mileage rollback problems.
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- West Chester, OH, USA