This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jan 2004, my son was driving my 1999 Ford Contour. He was involved in a roll over accident at a speed of approximately 70 mph. The vehicle rolled 1.5 times and never once did either of the air bags open.
On Dec. 3, 2004 I was involved in an accident with my vehicle, 1999 Ford Contour, and an oncoming vehicle, a 1999 Ford pick-up. I was going through a green light at an intersection doing 30-35mph when the truck went through his red light, plowing through the intersection. As a result, I hit (T-boned) his truck. The whole front end of my vehicle ran into the passengers side of his vehicle (he was doing 30mph at the very least). My air bag did not deploy as it should have. I hit my head on the steering wheel. When paramedics arrived I was then put in a neck brace, put on a backboard, and taken to the er. I did not suffer a concusion, injury was minor (hit head, approx 10 minute state of confusion about 5 minutes after collision, dizziness and saw spots about 30 min after collision), and I've only suffered a very sore neck and back. However, injuries sustained could have been much worse. I do not see any reason why the air bag should not have deployed. Ford should be held responsible for this failure. Since I was taken to the er I am not yet aware of all of the damage my vehicle has sustained; all I know is that the bumper was in the middle of the intersection, and the crumple zone did as it should- however, being that the front bumper was hit hard enough that it fell off and the crumple zone reacted, the air bag should have been activated. What can be done to determine why it did not, and can Ford be held accountable in some manner?
Car is leased to me and the dashboard is puckering near the airbag. When I turn on the heat the airbag pops like it's going to pop out. I was told there was a recall on them, because the dashboards do pucker, but I didn't receive the recall note the previous people who leased/ owned this car received the note.
I own a 1999 Ford Contour with a horribly warped dashboard. There was never a recall, only a courtesy call to come to Ford and have it fixed. I brought it into my local dealer, who did not have another dash to replace. They had to order it. When I called back several months later, they told me that time had expired and they sent the dash back to Ford and there was nothing I can do. This warped dash is dangerous, interferes with my field of vision, the defroster won't work properly and now is interfering with the passenger side airbag. I want you to know about this early in case of an accident. This car was bought new in 1999 by me and only has 35K miles on it.
While sitting at a stop sign another vehicle rear ended the consumer's vehicle. In return, the consumer's vehicle rear ended a bus. Upon impact, none of the airbags deployed.
- Houston, TX, USA
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Vehicle was involved in a frontal collision with another vehicle, speed was undetermined in which both air bags did not deploy. Dealer / manufacturer were notified. Feel free to provide any further details on this matter.
Vehicle was involved in a head-on collision in which both air bags failed to deploy. Estimated speed was not determined at that time. Manufacturer notified.
Brakes failed and replaced within the first month, after repair accident occurred due to lack of braking ability, during collision no deployment of the air bag and the seat belt came loose.
Going approx 30mph & swerved to avoid hitting a cat. Left front wheel hit curb & both air bagss popped out & quickly deflated. Broke windshield. Was able to stuff air bags back in. Will be taking vehicle to dealer to check & correct air bags.
A D V E R T I S E M E N T S
- Portage, MI, USA