This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While wearing my seat belt which I always check to be sure it is fastened I fell asleep at the wheel. I hit the left barrier and jerked the wheel. That is all I remember. When I woke up the car was upside down and I was laying on the roof on my stomach facing forward. The seat belt came unbuckled and the air bag did not deploy. It appears I was thrown into the empty passenger seat as it was broken. I am upset the belt came unbuckled. The car was a 1999 Ford Contour SE. I had no buckle problems in the past.
The passenger side seat belt locked while I was driving on the interstate. The econd time, it just would not release, and I had to cut the seatbeat so the passenger could get out. Air conditioner blower switch just went out one day. The air conditioner will only work if I keep the control turned to "high." I would like to have both of these items replaced by Ford, if possible. "
In the rear seat there is a belt that doesn't release. The belt had to be cut after consumer's child got her head caught in the belt. It locked & there was no way to release it. Dealer is looking to see if this is a defect problem. Dealer can fix it, but the consumer doesn't want it fixed until they can find out how to release the belt. The child was caught in the belt strap and was chocking in a matter of seconds, but the parent cut the strap with knife and rescued the child.
- Mcdonald, PA, USA
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- Columbus, OH, USA