This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been contacted by the manufacturer that these tires are subject to a recall (recall # 13T-012) and must be replaced due to a safety hazard. Yet these tires are on national backorder with Michelin, and noone around here (santa rosa, ca) has any, nor do they have any of the other two series that Michelin offers as a suitable replacement (ltxa/T2 or xps rib). And there are very few alternates that anyone can offer me. As I see it, I am driving on tires that Michelin says are unsafe, yet they have no simple solution to replace them with another one of their tires that doesn't involve me spending a lot more time than I already have to basically do their job. We buy Michelin for their name and quality, yet they are bailing on me as a consumer to make an alternate choice on manufacturers and/or tire distributors that I know nothing about. Thank you Michelin.
- Santa Rosa, CA, USA
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- Santa Rosa, CA, USA