This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Escape Hybrid. The contact stated that an abnormal grinding noise would emit from vehicle upon depression of the brake pedal. The contact had taken the vehicle to an independent mechanic for repair. The contact was informed that the ABS module needed to be replaced. The dealer was contacted, and parts were ordered for the repair. The dealer sent the parts to the independent mechanic who repaired the vehicle. Recently, the contact stated that while driving at various speeds, the ABS warning light illuminated as the grinding noise returned. The contact also stated that the brake pedal had begun to depress to the floorboard. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 43,000.
- Dayton, OH, USA
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- Dayton, OH, USA