Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Escape Hybrid accessories - interior problems

accessories - interior problem

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2009 Ford Escape Hybrid Owner Comments

problem #1

Sep 112009

Escape Hybrid

  • 10,500 miles


On September 11, 2009 I was involved in a rear-end collision. I was hit from behind by a towing truck while I was stopped at a red light. I spun around and went into the intersection. There was significant damage to my vehicle, a 2009 Ford Escape hybrid. Upon inspection I noted that the back of the front driver's seat (the one I was sitting in) had collapsed backward so that the back and headrest were laying down and in the back (still attached to the seat however). I was alarmed as if I had someone in the back behind me they would have sustained serious injury if not death. I was alone however and sustained some aches and pains including a neck injury. I do not know whether the vehicle will be totaled yet. I do not know if I will have ongoing neck issues. I assume the back of one's seat is to remain upright in a vehicle crash. I looked on line and this seems to be a defect in my Ford.

- Portland, OR, USA

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