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2.9

hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
48,572 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Escape Hybrid electrical problems

electrical problem

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2009 Ford Escape Hybrid Owner Comments

problem #6

Mar 092016

Escape Hybrid

  • 61,832 miles

A D V E R T I S E M E N T S

On March 9, 2016, our 2009 Escape hybrid completely "stopped" in traffic on boulder highway, las vegas, Nevada which occurred about 1 mile from a carwash that we have frequently used no less than 15 times annually. Our vehicle had completely stopped in traffic 5 times within a 1 mile distance between the initial stop on boulder highway to our rv park. At the initial stop in traffic my wife and I had to push our vehicle into a gas station because the vehicle would not restart. Each time the vehicle stopped the red master vehicle electrical hazard warning light had come on and the digital panel showed the message "stop safely". the master vehicle electrical hazard warning light "indicates hybrid component fault/failure that will cause the vehicle to shutdown or fail to start". the vehicle did both. The vehicle was towed to Ford country in henderson, Nevada. A diagnostic test was performed, however, the computer results showed an ABS and transmission issue, but no hybrid problem. The ABS and transmission error codes eventually cleared themselves. The Ford technicians stated that since the undercarriage had been washed, as always, an electrical sensor had probably created the failure. I questioned the idea that car washing could create the problem since the only opening to the hybrid battery is the vent located on the driver's side near the rear of the vehicle. The master vehicle electrical hazard warning light failure resulted in the complete shutdown of our vehicle in traffic and is worrisome since our experience could have resulted in a major accident with possible fatal consequences. If a regular carwash is the diagnosis for the warning of a "hybrid component failure", which completely shuts down the engine in traffic, there may be a vehicle design issue. And, the fact that the escape's computer failed to store the error code is also alarming.

- Box Elder, SD, USA

problem #5

Mar 062014

Escape Hybrid 4-cyl

  • 99,257 miles
Sudden brake failure with no warning. Vehicle was initially traveling at 55 mph when a sudden stop was initiated by driver. Vehicle stopped as expected. Vehicle also stopped as expected 3 more times over next couple miles. However, when brake pedal was depressed prior to next turn (now from 45 mph), brake pressure was low, pedal travel was long, and vehicle did not slow. At this time 3 dash indicator lights illuminated: ABS, brake pressure/emergency brake, and traction control. No warning chime or driver information message. Vehicle did begin to slow at slow rate once brake pedal was depressed all the way to floor. Issue remained for duration of 1/2 mile drive home. Vehicle was then parked, ignition switched off, then restarted after ~30 seconds. Warning lights went off, and brake pedal pressure was normal after restarting. Brake fluid reservoir level was okay. All systems function normal during 1 mile test drive. Vehicle has no history of brake problems.

- White Lake, MI, USA

problem #4

Feb 152010

Escape Hybrid 4-cyl

  • 12,000 miles
A recurring issue with the electrical/brake system of this vehicle was a random-occurring "short" or electrical system glitch that would partially disable the electric power braking system and causing a substantial loss of engine power, which caused the braking capability of the vehicle to be reduced to a barely functioning operational level as well as the loss of power steering. This occurred at least 20-times during our first 22-months of ownership. This sudden and severe lack of braking required the vehicle to have the transmission downshifted to a lower forward gear and a hard mechanical effort applied to the brake pedal and steering wheel to bring the vehicle to a stop. With the vehicle stopped, the ignition could be turned-off and the key removed. When the key was re-inserted and turned to "start", the vehicle would always start as if the entire electrical system had "reset". this required a total of five (5) different multiple-day repairs at the local Ford dealer in attention to the normal maintenance intervals service. Each of the 5-"power problem" repairs were found to be from different causes, including but not limited to: Faulty starting-battery location and wiring harness damage, faulty wiring assembly (different location), ABS brake sensor module. The Ford dealer we purchased the vehicle from, and Ford corporate ultimately did not stand behind our purchased "Ford premium service plan" or our purchased "Ford extended service mileage contract" costing us over $2,000 of out-of-pocket and "non-covered" plan expenses. Because of the random and severely unsafe power and braking conditions of this vehicle, in addition to the excessive repairs and finally the non-resolution attitude and non-performance of the Ford Motor Company, we sold this vehicle as a dealer trade-in for the purchase of a new SUV from a different manufacturer and dealer.

- Markleeville, CA, USA

problem #3

Mar 132007

Escape Hybrid 4-cyl

  • 68,340 miles

A D V E R T I S E M E N T S

Brake light came on, pedal went to floor, acted as if lost power mode. Turned off car, brake light went off, brakes worked fine. Took it in to dealership and the computer did not show any issues. Problem occured intermittently but I would turn off the car and it would be ok so I figured it was a computer issue. Took it back to the dealership and they said it was a module repair which cost 1800 dollars to repair. Now it is June 19th and the wrench light came on and I could put the gas pedal to the floor and I couldn't get over 30 mph. Again I turned off the car and it acted normal. Just came back from the dealership and they said it sounded like a throttle box issue. I now have to take it back in to repair this issue for 450-750 dollars. I was driving this vehicle approximately 20 miles to work everyday and still am.

- Neptune Beach, FL, USA

problem #2

Jun 122012

Escape Hybrid

  • 50,000 miles
2009 Ford Escape hybrid, 50,000 miles. My throttle body is defective and causes the car to have seriously reduced low speed acceleration. I have been advised by Ford service, wayne Ford, wayne, NJ, that I need I need a new throttle body. Unfortunately, the throttle body is on backorder. That in and of itself should indicate that the problem is widespread. My car is dangerous to drive, and the part that is defective should last more than 50,000 miles. Ford should issue a recall for this dangerous condition and also refund customers for any repairs done to this defective part. I am also experiencing a problem where the hybrid battery will no longer engage. When the engine is fully warm with ac and or defroster off, the engines idles continuously. It is suppose to shut off, and engage the battery. It does not. The car is now no longer "a hybrid" since the battery is never engaged, and it runs poorly due to the throttle body defect. At 50,000 miles, this is unacceptable for a vehicle purchased new.

- Glen Rock, NJ, USA

problem #1

Sep 102009

Escape Hybrid

  • miles
To whom it may concern: In late May 2009 I purchased a 2009 Ford Escape hybrid, from stoneham Ford in stoneham, Massachusetts and within a period of a month placed the vehicle into service as a taxi cab. On the night of September 10, 2009 at approximately 11:00pm, after the vehicle had been sitting unattended in our yard for a period of two hours the vehicle caught fire and was destroyed. In a report compiled by the boston fire investigation unit dated September 14, 2009, it was determined that the fire was unintentional and did not result from human factors. The report further stated that the source of ignition was located in an żelectrical wire cableż, on the passenger side of the engine wire harness in the area of the ABS unit under the hood. After being inspected by Ford Motor Company personnel, Ford recently informed us of it's conclusion that the fire did not result from any default in the manufacturing or design of the car. I am trying to ascertain whether any similar under-the-hood fires involving Ford Escape hybrid and non-hybrid similar vehicles have been reported to you. Kindly forward to me all documentation relating to similar under-the-hood fires within the last 3 years involving both Ford Escape hybrids and non-hybrid escape. In addition, please notify me whether this model has ever been the subject of any recall notifications within the last 3 years. Thank you for your cooperation in this matter. George summers

- Dorchester, MA, USA

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