This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I would like to reference ODI cases # 8016196, 1451010 and particularly 881231 in reference to my Ford Escort. While driving at low speed, my power steering, ac and alternator went out when the serpentine belt broke. The belt was wrapped around the water pump tensioner, which literally snapped away from the water pump housing and broke the water pump housing in 3 pieces. My mechanic also said he had never seen anything like this - but he found it very interesting that Ford had the water pump housing in stock in their parts department. The water pump, the housing, the tensioner and the serpentine belt were all replaced at the consumer's cost.
- Towson, MD, USA
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- Towson, MD, USA