Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
No data
Average Mileage:
45,930 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2002 Ford Escort accessories - interior problems

accessories - interior problem

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2002 Ford Escort Owner Comments

problem #1

Dec 142008

Escort XLT V6

  • Automatic transmission
  • 45,930 miles


4th time that CD player ate CDs - this time I smelled burning plastic and smoke coming from CD vent - this is not longer just an inconvenience- it is now a safety issue - Kennedy dealership in Conshohocken, PA an Ford customer service will not do anything about this since the car is out of warranty - I think that there is a longstanding problem with the CD player or the engineering of the CD player - I was told by Kennedy service manager that after the original CD player all the others they installed were "refurbished" - I suspect that they never installed a new CD player but only tried to appease me and left the same CD player in the Escape - I want the Kennedy or Ford to replace this at no cost to me since it is now a safety issue - Kennedy service said they couldn't "replicate" the burning plastic - smoke situation

- , Blue Bell, PA, USA

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