This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Ford Excursion 7.3L powerstroke diesel with 114500 miles : ABS control module stopped working and disabled anti lock braking system causing vehicle to skid uncontrollably on wet surface. Failure is permanent in nature and cannot be reset, so anti-lock braking system is deactivated. Repair required is for the ABS control module to be replaced by dealer (cost exceeds $500) and old part is not available.
When applying brakes hard, vehicle swerves left or right making control very difficult. On two occasions could not stay in lane. Have had it in dealer for this problem at least 5 times. Dealer has changed discs, rotors, pads, calipers, and have swapped parts from side to side. They have also changed tie rod. I have also changed shocks and tires. Dealer says they all do this. My wife will not drive this vehicle, and had there been cars in next lane I would have not been able to avoid an accident. To make it worse two people have just died in an Excursion when she lost control on highway in similar circumstances.
A customer was attempting to park the vehicle in a slot two feet from a wall when the engine started revving loud and took off. He said he was on the brake very hard and had a hard time coming to a stop. The vehicle hit a sign and bumped into a wall of the handicap ramp. Tread marks were seen on the pavement. There was no damage to the building and only slight damage to the vehicle.
When braking at very slow speeds consumer is unable to turn steering wheel, like power steering goes out intermittently. Dealer can't remedy the problem but thought it might be booster assembly.
When applying brakes at any speed vehicle pulls either to left or right. Dealer turned rotors and replaced brake pads, checked wheel alignment. ( 1000 miles ) in March vehicle was taken back to dealer for the same problem, dealer turned rotors again, vehicle still pulls to sides when brakes are applied.
A D V E R T I S E M E N T S
- Prosper, TX, USA