10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Excursion brakes problems

brakes problem

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2002 Ford Excursion Owner Comments

problem #1

Jun 222002

Excursion 4WD

  • miles

A D V E R T I S E M E N T S

Vehicle was backed into driveway, parked with engine off. Driver intended to relocate vehicle about 6 feet forward, never enter street. Driver started engine, and with right foot on brake pedal placed transmission in drive. Driver released brake pedal and allowed vehicle to move forward to intended parking spot where he applied the brakes with the right foot. The vehicle did not stop, driver placed both feet on the brake pedal but vehicle still would not stop, rolled into the street and struck a passing vehicle. Vehicle was towed to dealer, but dealer could not find anything wrong. Ford consumer appeals board was contacted, but agreed with the dealer. Vehicle owner contacted a private mechanic and was told that the most likely failure that could cause the symptoms experienced was the power booster unit. Vehicle was towed to insurance company lot where it will be examined for possible subrogation with the manufacturer. Owner has pictures of the driveway and sidewalk showing tire marks leading right to the crash site.

- Wood Dale, IL, USA

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