Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,765 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Excursion wheels / hubs problems

wheels / hubs problem

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2002 Ford Excursion Owner Comments

problem #5

Apr 042004

Excursion 4WD 8-cyl

  • Automatic transmission
  • 5,000 miles


4/4/04 I rec'd a flat ti, E told it was irreparable since air was seeping out of the sidewall. 4/5/04, I receive letter from Firestone/Ford reagrding tire recall on my 2002 Ford Excursion.. 4/6/04 I phone 3 Ford dealerships and 5 Firestone stores trying to locate replaceable tires. Told they had no idea when tires would be avail. I called Ford Corp., they blame Firestone, call Firestone hotline, they blame Ford. Ford Corp- keisha, cust. Service told me to - drive as little as possible, wear my seat belt, ck air in tires and drive under the speed limit. 4/6/04 I ordered 5 new recommended B.F. goodrich tires fromjim babbitt Ford, flagstaff, AZ. I ck each wk on order. Still have no idea when tires will be in. Called Ford Corp., cust service -charmaine today & was told "it is not Ford problem", even though the replacement tires were advised & ordered thru Ford. Ford certainly does not take this tire replacmeent seriously nor cares !! meanwhile I am driving with no spare due to a faulty tire already !

- Flagstaff, AZ, USA

problem #4

Sep 202003

Excursion 10-cyl

  • Automatic transmission
  • 33,000 miles
Our Firestone tires are falling apart near the lettering on the sidewalls. We first noticed it on a trip to Chicago. They are Firestone steelteck R4S.

- Chula Vista, CA, USA

problem #3

Feb 252003


  • miles
I had a tire inside wall failure with a Firestone tire on my Excursion. There was about 22000 miles on them when the blowout occurred. No inuries but it happened at freeway speed and I could have lost control. Report was made a state trooper who came on scene.

- Birmingham, AL, USA

problem #2

May 302003

Excursion 4WD 8-cyl

  • Automatic transmission
  • 30,823 miles
Freeway driving at 65 mph when no apparent reason rear left tire blowout. Further investagation found the tire had sidewall peeled away and the tread was wrapped around the axle. Not before doing damage to rear quarter panel and parking brake cable. Full tread separation.

- Rosamond, CA, USA

problem #1

Apr 102003


  • miles
While driving the front tires sidewall separated (size#2657516) please provide the dot#.

- Hialeah, FL, USA

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