Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Excursion windows / windshield problems

windows / windshield problem

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2002 Ford Excursion Owner Comments

problem #2

May 032005

Excursion 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Contact states: 2002 Ford Excursion serious design defect in rear hatch door system. If bottom doors are shut after hatch is lowered, hatch down first and then shut the door very lightly the rear window shattered and crashed to the ground. No warning sticker, but there was directions in the owner's manual. Went to Ford dealer and did not get any results.

- Long Beach, CA, USA

problem #1

Dec 092004

Excursion

  • Automatic transmission
  • 27,400 miles
When closing the back hatch the tailgate glass shattered without warning. No injuries reported. The dealer was notified. Please provide additional information.

- Britton, MI, USA

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