Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Excursion suspension problems

suspension problem

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2003 Ford Excursion Owner Comments

problem #1

Jan 012005

Excursion 4WD Diesel

  • Automatic transmission
  • 60,000 miles


The contact states while driving at any speed the vehicle wandered into another lane. There was poor steering return. He took the vehicle to a dealer numerous times. The dealer made several attempts to correct the problem. He took the service manager on a drive, who agreed that there was a problem. The technician stated this was a death trap, and ball joints needed to be replaced. The dealer discovered a technical service bulletin (tsb) on earlier models that suggested replacing the ball joints. The dealer replaced the upper and lower ball joints. Since the repairs there have been no further problems.

- Madisonville, TN, USA

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