Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Excursion accessories - interior problems

accessories - interior problem

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2004 Ford Excursion Owner Comments

problem #2

Jan 012004

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • miles


Lack of headrests on rear seat and middle seat Ford Excursion models. Cervical spine injury risks and unacceptable. I cannot believe Ford has been allowed to get away with this. A recall is in order.

- Apo, NY, USA

problem #1

Oct 172003

Excursion 4WD

  • Automatic transmission
  • miles
No head rest on rear seat of Excursion and no shoulder belts on center rear seats. These safety features were developed specifically to prevent cervical spine and lumbar spine injuries and there is no excuse for these being absent. I could see Ford theoretically being held liable if persons were injured due to lack of these features. I strongly believe Ford should provide an aftermarket solution to solve this problem. Dr. w. J. wall, md.

- Birmingham, AL, USA

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