Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Excursion suspension problems

suspension problem

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2004 Ford Excursion Owner Comments

problem #2

May 062011

Excursion 8-cyl Diesel

  • 169,000 miles


The contact owns a 2004 Ford Excursion. The contact stated the steering wheel felt loose while driving approximately 25 mph. The failure began to recur while driving at various speeds. The vehicle was taken to an auto shop where the contact was told that there was a crack on the front passenger side stabilizer bracket. Crack was welded and a gusset was applied between the bracket and front axle. The failure and current mileages were 169,000. Updated 05/26/11 the consumer stated the crack was three plus inches long and if not corrected would break off and cause the steering to become very unstable, thus making a side load hard to turn, which could easily cause complete loss of control. Updated 06/06/11

- El Cajon, CA, USA

problem #1

Jul 142004


  • miles
We purchased 2004 Ford Excursion with the 6.0L diesel engine new in February 2004. It has been to the dealer now 2 times for the back up sensor, approximately 5 times for the turbo, unable to count the number of times for the lack of power, the vent windows not working, 3 times for the motor on the power drivers seat, ball joints 1 time, and now other front end parts. This vehicle is primarily used to go to church and travel with the entire family on the weekends for day trips. We have had it to graham Ford several times, germain Ford several times, (both are in columbus, Ohio) and the last place we have it is donley Ford in mount vernon, Ohio. We can get a full history of all repairs on this vehicle if needed. There have been so many things gone wrong with the truck that it is difficult to keep track. The service advisor is now telling my wife to "just trade it in". we just want all of the problems fixed correctly and find the cause of the electrical failures/issues/problems instead of just fixing what breaks and not fixing the cause. We paid 50,000 bucks for this vehicle and have had nothing but problems. The start was when we wanted to go to Maine and could not take it but had to take our older conversion van.

- Marengo, OH, USA

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