Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
7,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Excursion transmission problems

transmission problem

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2004 Ford Excursion Owner Comments

problem #3

Jul 142004

Excursion

  • miles

A D V E R T I S E M E N T S

We purchased 2004 Ford Excursion with the 6.0L diesel engine new in February 2004. It has been to the dealer now 2 times for the back up sensor, approximately 5 times for the turbo, unable to count the number of times for the lack of power, the vent windows not working, 3 times for the motor on the power drivers seat, ball joints 1 time, and now other front end parts. This vehicle is primarily used to go to church and travel with the entire family on the weekends for day trips. We have had it to graham Ford several times, germain Ford several times, (both are in columbus, Ohio) and the last place we have it is donley Ford in mount vernon, Ohio. We can get a full history of all repairs on this vehicle if needed. There have been so many things gone wrong with the truck that it is difficult to keep track. The service advisor is now telling my wife to "just trade it in". we just want all of the problems fixed correctly and find the cause of the electrical failures/issues/problems instead of just fixing what breaks and not fixing the cause. We paid 50,000 bucks for this vehicle and have had nothing but problems. The start was when we wanted to go to Maine and could not take it but had to take our older conversion van.

- Marengo, OH, USA

problem #2

May 292005

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • 16,000 miles
Vehicle was involved N an accident due to brake failure. The ABS went out. When opened the hood for investigation the master cyclinder separted from the brake booster cylinder. No lock on bolt and the nut sheared itself off. Called Ford and left message. Had to put new transmission at 16,000 miles as well. Had 2 mechanics look at this and suggested Ford should take notice.

- Hayword, CA, USA

problem #1

Dec 122004

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • 5,000 miles
I have a 2004 Ford Excursion with 9000 miles on it presently and have had numerous incidents with the vehicle losing power and getting stuck in the midde of the road and highway. This problem first occured in December 2004 with 5000 miles on it. Since then it has been back to the dealership numerous times for the same problem and I have been told they can not find the problem. The problem did occur when they drove the truck. They put a egr valve and reprogrammed the computer, since then they are stumped and said they cant find the problem. It was just at the dealership for a month, it also had a recall to overhaul the transmission, since I got the truck back the loss of power has occurred to my wife and kids. I feel this vehicle is very unsafe and should not be on the road for my families safety as well as others. I since spoke with Ford customers relations and they told me they could not do anything because the dealership can not find the problem. This truck is not even 1 year old yet, to the date it was manufactured.

- Aberdeen, MD, USA

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