This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my 2012 on May 1 2012, and at 101 mileage it was in for battery light on, then 08/20/12 back in for engine light and again 08/23/2012 and again12/21/2012 and again on 01/09/2013 I have always told them at time of service that the car acts funny going up a hill even a small one and they tell me its fine its just the way the runs. Well I've had the engine light on a lot over the last 6 months but since they always make it sound like its me. Of course when I get it in the lights off. But I've taken pics with the light on.
Vehicle shutters, grinds, rattles, and jumps when vehicle reaches 20 mph or higher. I have brought it to the dealer several times...they claim its "normal". it is the transmission which is causing all the problems. Ford has verified it but basically told me to "turn up the radio and ignore it". the grinding is loud and sometimes when attempting to accelerate the vehicle will hesitate then the rpms will jump very high almost to 6000 before the vehicle speed increases. This car is a death machine on the highway. I am scared that it will cause an accident because I am not able to accelerate without issues or without the transmission jumping around all over the place. This vehicle needs to be recalled before people die.
TL- the contact owns a 2012 Ford Fiesta. The contact stated that when accelerating the vehicle severely shakes. The vehicle was taken to a dealer where the technician observed the vehicle and was unable to diagnose a failure. The manufacture was not notified of the failure. The failure mileage was 500 miles and the current mileage was 27,242 miles.
After 6 months I started having vibration/ transmission slippage issues. I took it back to the dealer and they fix the transmission fluid leak. Six months later the problem persists. The car was repair 3 times for the same defect. Now is 20,120 miles still have the same problem, and the dealership where I bought it don't want to repair it anymore.
As I accelerated, the gears began making a grinding noise. This cause the entire vehicle to vibrate and shake uncontrollably. This occurs 80% of the time when I press on the accelerator and start accelerating. Also, when I try to drive the vehicle at slower speeds between 30-45 mph, the gears grind constantly and the vehicle will sometimes vibrate uncontrollably. When I first got the vehicle, it was very minimal vibration and/or gear grinding. I have had the vehicle almost 2 years now and it now has 40K miles on it. The grinding noise is now very very loud and the vehicle shakes even worse than before when accelerating. If I had the rate the vibrations/shaking of the vehicle out of 10, I would rate it a 9. when I first took it to the dealer I bought it from back in April 2012, I was told that this was the way the vehicle drives because of the type of engine/transmission. I was told the vehicle has a manual transmission and the gears are shifted by a computer. So, I took their statement at face value. Now, after owning the vehicle for almost 2 years, I have been doing a lot of research and finding that several other owners are experiencing this problem. This, I believe, is definitely a safety issue because the vehicle is not performing properly and it vibrates so strongly that the entire vehicle shakes and in my opinion, this could cause loss of control of the vehicle.
- San Antonio, TX, USA
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Its rolls backwards, again as previously stated it has definite transmission issues. Sometimes it won't shift very well at all. Hesitating and feels like it will stall at any minute. Hills are the worst, very hard to get up them. Not only does it spit and sputter shifting up but you can also hear the clunking of the transmission when it shifts down.
Feels like it strains as it shifts, feels like something in the transmission is not right. I am made to feel like its nothing and I know it is. I barely drive it over 25 miles per hour unless I go off the island and ofcourse there have been tire issues, kumho solus tires, tire size 185/60/15. I nearly had a deadly crash with a semi. I have filed a complaint about that also. The sync system seems to mess up alot also and gets worse with time.
I purchased my "new" vehicle in August 2012 and very soon there after I heard a rattling noise in the front of the car. The dealership made a date for me to bring the car in. They stated that they were not able to hear the noise but that Ford was aware of the problem because other people have had the problem. Close to my second oil change date I brought my vehicle in and asked if they would again try to hear the noise because it drives me crazy. They again stated that they did not hear the noise and that Ford is aware there is a problem. On my 10,000 check up I again asked that the service person check out the noise well apparently by this time Ford had figured out that there was a shield in the transmission that needs to be sealed. On May 16th I was told the part would be at the service station in a couple of days. Today is the 30th no call and no part and now I am told the end of June. I am moving out of state and need to drive my rattling broken down transmission 2,000 miles in my what was supposed to be a brand new car. August will be a year. It is not fair I still pay my loan for my broken down piece of junk.
A D V E R T I S E M E N T S
- Lakeside, CA, USA