Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,051 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fiesta fuel system problems

fuel system problem

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2013 Ford Fiesta Owner Comments

problem #8

Jun 052016


  • miles


This car has been a nightmare. I complained about transmission and catalytic converter. I now notice that the fuel is not getting the an mount. I M averaging 20 to 25 miles even though it says 33. I see it jumps. I called they said plugs don't have to change until 40000 miles. The milage is moving even though I am driving in a 10 mile radius.

- Cortlandt, NY, USA

problem #7

Jun 012015


  • 54,000 miles
This vehicle has been in for service four times for the same issue. The issue is the throttle pedal sensor. While driving, the vehicle will lose power and the service lights illuminate. If in cruise control, the cruise control shuts down and the vehicle loses power without warning. On the interstate, this requires an immediate action to avoid an accident. I was able to reset the car by shutting it down and restarting. The repairs only stopped the problem for 10-12K miles.

- Dearborn Heights, MI, USA

problem #6

Mar 192015

Fiesta 4-cyl

  • 21,325 miles
My check engine cluster came on the one with the wrench, I immediately took it in to the dealership the airport marina. I got there at 7:45 am I was met with agitation when I told him my check engine warning came on I needed to know what it meant. I also included could he fix the recall that came in the mail for the 14E08 he said that they weren't doing the transmission recall for another 6 weeks. I told him I was unaware of transmission recall. Both of our attitudes changed his of quiet mine of quiet and shock. He let me leave without fixing any of the recalls gave me an oil change, failed to tell me of why my check engine light came on and never put it in my invoice. I called him back and asked him why he didn't fix, tell me or set me up with and appointment to get my recalls repaired? he tried to tell me other things I needed instead at a cost. I was upset but made a appointment and called customer relations. However after going online I got the real picture! when I first bought the car I returned it after two weeks because of the very thing on the internet, the shuddering, hesitation in moving forward and it didn't seem like the gas was getting to where it needed to go. So the car would jerk and poot and shake along with rattle noise. It also leaked in my drive way. I thought maybe someone parked in my stall after I went for work. Not the case. I took it in, they said it was normal, each and every time. They even said we will look at it and said it was a minor thing that they adjusted. I never saw it on paper so I thought they were treating me well and fixing things for free without a paper trial. And they were!! now that the check engine light came on and they reset it and did not do the recalls sent up red flags. That is considered my first denial of service on record, I foolishly let them get away with the others. Will take it to another Ford dealership.

- Santa Monica, CA, USA

problem #5

May 012013


  • 5,000 miles


Transmission issues since purchasing the car brand new in 2013. Car jerks and accelerates sporadically. When taking off from a stop the car does not respond to pushing on the gas, but will then suddenly take off. It moves through the gears in a clunky manner. Makes grinding noises upon acceleration. The car rolls back on hills. I do not feel safe driving this car. Ford have no responded in a helpful manner to my enquires and appear not to be able to fix the problem.

- Culver City, CA, USA

problem #4

Aug 212013


  • 200 miles
We bought a 2013 Ford Fiesta in August of 2013.  not three weeks into owning it, we had some troubles and the car wouldn't start. It turns out there was a bad fuel pump that needed to be replaced. While it was being replaced, I was given a Ford loaner to drive for almost a week, while they had the car to replace the fuel pump."?the transmission has been looked at 3 different times. The first time the service rep said that there was some kind of liquid on some part that makes it not change gears quickly and that they wiped it off and it should be good but that it can come back. The second time they said they reworked the computer and the car needs a chance to ?get to know the way I drive? and they sent me away. The third time they looked at the transmission, they said nothing was wrong and that the loud, crunchy, jumpy things I am experiencing are called "normal for the car" and they send me away.  they refused to do anything else and someone higher up in the service department printed out a notice about Ford Fiesta transmissions to assure me that the sounds and jerking I was experiencing was normal when we receive the survey for our experience, of course we give a negative rating. We did not get a service that we feel we were due and the car does not drive as promised. The next time I brought it in for the same issues, our rep, [xxx] told me that ?we screwed her on that survey and that her job is on the line with things like that ? if she gets anything lower than excellent". well, sorry, our experience was not excellent. We are not happy with the way the car drives, it sputters from idle to first gear and is sometimes unsafe when you need to turn into oncoming traffic. But we were told it was all in our heads and even that we should learn to drive it differently. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Houston, TX, USA

problem #3

Aug 312014

Fiesta 4-cyl

  • 43,883 miles
I just bought a used 2013 Ford Fiesta with about 43-44,000 miles on it. I drove the car off the authorized dealer's lot on yesterday 8/31/2014. The first thing that I noticed was, as I entered the highway, the car had trouble getting up to speed with the flow of traffic. Later on the same day pulling out of an establishment to enter the main road I pressed the accelerator and the car jerked and acted like it was going to stall out. Then it lunged forward into the street! had there been oncoming traffic, this could have caused an accident with me and my family in the car! the car hesitates to shift gears correctly. The RPM hand revs up real high on a light push on the gas pedal and doesn't come down efficiently so the car jerks when if finally "catches". I've had this car for one day! this is a danger and something needs to be done!

- East Point, GA, USA

problem #2

May 082013


  • 1,300 miles
Within 1 month of driving I kept hearing crazy grinding noises and it would bog out between 0-30..-RPM would jump to 5 on slight acceleration than dive back to 0; Ford dealer did "computer update on electronics" - did not fix problem; they said I needed to "adapt to the different clutch"; car continued to have problems between shifting into 2nd gear- took to dealer and another "update" was done. I was driving on major highway and had to drop speed from 45 to 30 to crossover to different highway and the car completely locked up as if it went into neutral. I managed to get car home without having a stroke and shut it off. When I got home I called dealer who came and towed it- the dealer replaced the clutch. After about 2 mos I noticed it was not shifting right again and became concerned for my safety due to prior highway incident. I took it in and the transmission was completely replaced; along with another clutch. Now it is making a ticking sound and I am concerned of a gas odor. I will be taking it back again. I filed lemon law on it after the highway incident. My greatest fear is that this car is very popular for middle class families looking for an affordable car for their new teen driver. The new driver will not be experienced enough to realize how to handle the situation or know that the car is malfunctioning. The 2013 Ford Fiesta needs to be recalled!!!

- Warren, OH, USA

problem #1

Jul 272013


  • 10,700 miles
I almost died in this car today. I rented it for my trip in maui. It was practically new with only 10,000 miles on it, so there should not have been anything wrong, even if the people that rented it before me drove it horribly. Today I drove it into the hills (upcountry maui). I was on a road with a cliff on the left side and a driveway on the right. I pulled into the driveway, which was a hill going up, and everything was initially fine, the car was going up the hill just fine, but a little over halfway up the hill the car stopped accelerating/moving. I was pressing the gas pedal to the floor but it had no rpms and the car began rolling backwards. Suddenly, the transmission (?) kicked in and the car lurched forward at 20mph. Thankfully I was able to control it and make it to the top of the hill, where there was a parking lot. Had the transmission not kicked in at that second, the car would have rolled all the way back down the driveway and off the cliff. There is absolutely no way that I was pressing the brake pedal or not pressing the gas. I was going up a hill and obviously didn't want to roll back, so of course I would have my foot pressed down on the accelerator. This is further exhibited by the fact that the car suddenly lurched forward after a few seconds of not moving, so I definitely had my foot on the accelerator the whole time. I have read online hundreds of people that have issues with the car not accelerating/moving while pressing on the gas, so this is not an isolated issue. What if this happens to someone else who is riding it in the hills or mountains? please do something about this car before someone is seriously hurt.

- Chicago, IL, USA

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