This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has 188,000 miles on it and is an AWD model. It has always, until the last two oil changes every 3000 miles, been serviced by the Ford dealership and the car was bought from (leo caytes Ford). The rpms skyrocket to 3000 - 4000 rpms when the car is controlled by speed control suddenly, but the car doesn't speed up. When the speed control is released, the rpms drop to the normal setting for that speed. This doesn't happen every time the speed control is used, but, much more frequently as of late. The front AWD mechanism (between the front wheels - ptu"??") is leaking and the oil has shavings and "different colors" in the fluid. And, on occasion the left interior front light ( by the rear view mirror) will turn on by itself. These are recent events and I love my Flex and would buy another one if I could afford to do so. It has really given me no problems for the most part, and I would say, "its the best car I've ever owned, foreign or domestic!!!! also, on most occasions, there has always, from the beginning of ownership - bought new - been a problem in the winter that when the car is stationary (parked or at a light) with the heat on, it blows cold air! the dealer has tried to fix the problem several times, but, to no avail. As soon as the car moves, heat functions ok!
The contact owned a 2012 Ford Flex. While driving 1 mph, the vehicle accelerated backwards rapidly and crashed into a tree. The air bags did not deploy. A police report was not filed. The contact sustained minor injuries to the knees, which did not require medical attention. The vehicle was destroyed and towed to richmond Ford Lincoln (4600 w broad St, richmond, va 23230) where the cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Vehicle was unable to maintain or increase engine power: Pressing down the throttle had no effect. First I thought the engine had stalled. After a few moments the engine did function again. This has happened many times before, but only intermittently. This is a safety problem for me because if it happens while I am passing a car I am losing a major control.
- Discovery Bay, CA, USA
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- New Windsor, NY, USA