Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex body / paint problems

body / paint problem

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2013 Ford Flex Owner Comments

problem #6

Jul 122015

Flex

  • 46,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Flex. The contact stated that when the front passenger side door was closed, the front passenger side door ajar warning light illuminated. In addition, the doors failed to lock when the vehicle was operated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.

- Maplewood, NJ, USA

problem #5

Apr 092015

Flex

  • 50,000 miles
The contact owns a 2013 Ford Flex. While parked, the contact heard a chime and the door ajar warning light illuminated even though the doors were closed. The contact had to remove the bulbs in the instrument panel to prevent the light from illuminating. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. The VIN was unavailable.

- Reynolds Station, KY, USA

problem #4

May 012014

Flex 6-cyl

  • 40,000 miles
The door sensor on my 2013 Ford Flex continuously says the door is "ajar" even though it may not be. This causes all of the interior lights to come on, as well as the doors to unlock. This is a huge safety concern as I travel daily 80-90 miles with two toddlers in my vehicle. Sometimes you can shut the door 4-5X and the door ajar sensor will go off, but most of the time, you have to just deal with it.. unsafe and all. Also, the door ajar sensor when the car is off and parked causes the alarm on the vehicle to go off at random times...usually all through the middle of the night! this is a daily occurrence that has been happening for approximately 10 months. Ford will not cover this as they say my vehicle is out of warranty and the cost is estimated $600 to repair. I should not have to pay for something of this nature when I am not the only person this particular problem. If you do a simple internet search, everyone has this issue with their Ford door ajar sensor, not just on the Flex! this is definitely a safety issue that needs to be addressed and something should be done about this on Ford's part. Calling Ford's customer relation department was a waste of breath.

- Roper, NC, USA

problem #3

Nov 102014

Flex 6-cyl

  • 40,000 miles

A D V E R T I S E M E N T S

Driver side door and right back passenger ajar door. It says its open when its running. Totally unsafe for my kids who ride in the back. Since I bought this vehicle to have a better comfort with my family and drive them to their school, soccer practices and games. :( total disappointment bout this issue. When Ford charges me around $500 to fix it, when supposed to be a recall for faulty latch..

- El Monte , CA, USA

problem #2

Oct 172014

Flex

  • 65,000 miles
The driver door is showing ajar. It you slam the door multiple times, the light will go off. Every time you put on brakes, the chiming goes off and light comes on. I have seen this has been a recurring problem and Ford will not issue a recall. Must replace entire latch system to correct the problem.

- Ocilla, GA, USA

problem #1

Jul 232014

Flex

  • 60,000 miles
Door ajar light for the front passenger door stays lit even though door is closed. At times it takes over twenty attempts to get it to turn off. Doors will not lock and lights do not go off at night until you manage to get the door light off. Even when light is off and door has not been opened it will suddenly light up and alarm goes off when driving.

- Ridge, NY, USA

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