Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,378 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus Electric drivetrain problems

drivetrain problem

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2013 Ford Focus Electric Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #12

Oct 202013

Focus Electric

  • 4,800 miles

A D V E R T I S E M E N T S

While operating the 2013 Ford Focus ev on the highway, just after braking to enter the left turn lane, the vehicle lost all propulsion capability. The instrument gauge indicated "stop safely now" one or two seconds before this loss of power. Fortunately there was no oncoming traffic and I was able to coast to a safe parking spot. In other circumstances this could have been very dangerous..

- Bainbridge Island, WA, USA

problem #11

Oct 172013

Focus Electric

  • 4,665 miles
I was driving and the car started beeping, and flashed up an warning 'safely stop now'. I immediately pulled the car over to the shoulder, and hit the off button. The engine shut off, but the error did not go away, I could navigate around the computer a bit, and it showed a 'warning' but would not let me see what the warning was. When I opened the car door, none of the accessory power shut off like it should. I got out of the car (removing the key) and locked the car. Still all of the accessory power stayed on. I got back in, and tried to start the car, and it would not start, and flashed the message 'safely stop now' repeatedly. I called roadside assistance, and they sent a tow truck. The accessory power said on for the entire hour I waited, by the time they got there, I got back into the car and it let me start it. It ran all the way to the dealership without any issue (3 miles). So far, the dealership is clueless on what to do.

- Huntington Beach, CA, USA

problem #10

May 192013

Focus Electric

  • 1,803 miles
At the time of this report we have had two occurrences of a "stop safely now" error message while driving at highway speeds on this vehicle. During each failure the vehicle stopped functioning abruptly with no warning before the failure. All steering, control of vehicle and propulsion was lost. On the first failure we had approximately 7 seconds of momentum before coming to a stop and on the second occurrence we had an abrupt stop as if the brakes were slammed on forcibly. As a result I was thrown forward towards the steering wheel. In both situations we were unable to get the vehicle off to a safe spot on the highway. In both cases impact possibilities were extremely likely both during the incident and the minutes post-incident as we attempted to get to a safe location off of the road. Ford has attempted a diagnosis on the first occurrence, but were unable to provide a fix. Ford now has the vehicle again for a final attempt at repair. The vehicle is approaching 30 days out of service in total repair time.

- Canton, GA, USA

problem #9

Aug 042013

Focus Electric

  • 3,400 miles

A D V E R T I S E M E N T S

While driving, vehicle chimed then "stop safely now" came on in the display. Vehicle turned off while driving and I was unable to turn back on. About 5 minutes later I was able to get the vehicle to turn back on. On 10/7/13 while negotiating a left turn, the vehicle did this again. I was able to complete the turn with the speed I was making the turn with and pulled over. It took about 7 minutes before I could get the vehicle to turn back on. I took the vehicle to the dealer the same day. Today, 10/8/13 South bay Ford in hawthorne, ca called me and said that Ford is aware of the issue but to just come pick up my vehicle. I feel this is a major safety issue that Ford needs to resolve asap!

- Santa Fe Springs, CA, USA

problem #8

Sep 182013

Focus Electric

  • 6,200 miles
While exiting a parking lot in late afternoon, I coasted to a stop at the signal light before exiting onto the street. Car lost power, and I was unable to restart it for about 5 minutes. I tried the trick I'd read about of putting the car in park, opening the door and closing it, then trying to restart to no avail. Eventually restarted and I continued on my route.

- El Dorado Hills, CA, USA

problem #7

Sep 262013

Focus Electric

  • 5,698 miles
While driving to work in the morning, car lost power and displayed "stop safely now" message. I was able to coast to the side of the road. After several tries was able to restart the car successfully and continue on route.

- El Dorado Hills, CA, USA

problem #6

Apr 082013

Focus Electric

  • 1,600 miles

A D V E R T I S E M E N T S

On at least 8 separate occasions, while driving my car all of sudden and out of the blue it displays a "stop safely now" warning on the dashboard and then completely loses all power to the drivetrain as soon as it slows to down to approx. 5mph. Fortunately, I've not been killed yet as a result of this. The car has been to the Ford dealer 2 times since the first occurrence in April to "fix" the problem and is currently there again after it most recently happened on Sept 24, 2013. It's now been at the dealer for nearly two weeks and they are still trying to figure it out.

- Lafayette, CA, USA

problem #5

Sep 062013

Focus Electric

  • 2,351 miles
Driving the vehicle home when warning lights began to flash on the dash saying to check owners manual and to pull over. The gas pedal became unresponsive and I coasted up to a red light at a left turn signal and stopped, put on my hazard lights. Eventually turned vehicle off then on again and was able to drive it home. Second incident was on 9/29/13, and had 2863 miles on it. While driving to dinner the same warning lights appeared on dash, and we lost power. Thankfully not a lot of high speed traffic and I was able to pull over somewhere safe to turn off the car and turn it back on again to get it restarted. When we returned home from the second incident I plugged in the car to charge it so we could take it back to Ford for service, however the car didn't register the plug. Tried plugging it in and unplugging it from the wall then putting everything back in to try and get it to charge. It wasn't until I opened the driver side door then shut it that it finally registered that it was plugged in. During both incidents the vehicle became completely unresponsive, essentially dead in the water, and unless you can put it in park you can't restart it. Have taken the vehicle to Ford on three separate occasions to have them fix this issue, as well as for an issue with the on-board charging system faulting, causing the vehicle to not charge fully.

- San Marcos, CA, USA

problem #4

Oct 022013

Focus Electric

  • 1,012 miles
I have just over 1000 miles on my 2013 Focus ev... took it for its 1st power car wash today @ delta sonic... about 10:00 min driving away from car wash, vehicle abruptly "shut down" requesting an "immediate safe stop" and the "yellow wrench" showed on dash. After about 30:00 min while scheduling a tow from Ford roadside assist, vehicle abruptly "cleared itself" and turned on... drove home w/O problem " wondering if "flood sensor" sensed too much water and disengaged battery pack ?... lights, radio and accessories were still operating. Somewhat concerned on vehicles performance during upcoming "cold wet" months. Your suggestion "

- Rochester, NY, USA

problem #3

Sep 272013

Focus Electric

  • 4,336 miles
My wife was driving in heavy traffic at approx. 30 mph. With no prior audible or visual instrument panel warning drive power ceased and the car came to a sudden stop with a loud audible warning.she was lucky not to be rear ended..the green instrument panel icon which normally indicates drive power connected was unlit. She recycled parking brake on, transmission in park, foot on footbrake and pressed the power button (this is the normal start procedure) with no result. She opened and closed the driver door and then the car started normally and she drove home. I had experienced the same problem the day before except I was stopped at a stop sign on this occasion. The car was flat bedded to a Ford repair shop and I was told to pick it up the next day.the repair shop reported that multiple memory codes with only one tcm code near the mileage where the event occurred a network test was performed and the system passed. We enjoy driving this car, but are very concerned about using it again especially on the freeway.

- Fairfax, CA, USA

problem #2

Sep 272013

Focus Electric

  • 1,850 miles
After driving about one mile from home, a tone sounded and the "stop safely now" warning was displayed on the left side of the dash. The car did not respond when pressing the accelerator, and I was able to pull off the road onto the shoulder. The car's speed was about 25 mph when the tone first sounded. If this had happened two minutes later, I would have been on the freeway where there are very few places to pull off and would have presented a serious danger. I was able to restart the car after a few minutes, drove back home, and then had it towed to the dealer.

- Atherton, CA, USA

problem #1

Jun 012013

Focus Electric

  • 1,500 miles
Driving at low speed in a parking lot, the car lost propulsion (only) and displayed 'stop safely now'. this has occurred 3 times since (total of 4) with 3 incidents also being at low, parking lot speeds. I had one incident where this occurred at a steady 40mph. The car looses propulsion only. Steering, braking and all other accessories are unaffected.

- Tucker, GA, USA

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