This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Per Mr. Wong: My daughter and members of our church-??s high school youth group were on their way to a summer missions project in western Virginia/eastern Tennessee in an Enterprise rental van when the [DRIVERS' SIDE] rear tire started to separate from the vehicle as they were driving south on I-81 near Staunton! Fortunately, the dad who was driving was able to safety steer the van to the side of the road, where the kids and their suitcases were re-distributed among the other vehicles in the caravan. They called Enterprise, but they had no vehicles to spare, so they told the driver to leave the van by the side of the road and they would dispatch a wrecker to pick it up. Have you seen this happen before with Ford Transit axles? But for the driver-??s alertness, this could have been a headline-making event!
- Washington, DC, USA
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- Washington, DC, USA