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TSB Document:

Affected Component: EQUIPMENT

Summary
Some 2019 Transit Connect vehicles built on 29-Mar-2018 and through 31-Aug-2018 and equipped with connected human machine interface (HMI) radio (CHR) and global navigation satellite system (GNSS), may exhibit the vehicle locator function not working on the FordPass mobile application. To correct this condition, run the ACM-Configuration application in the FDRS scan tool. This procedure will retrieve the updated as-built from the database and install it into the module. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual

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Date Published
SEP 22, 2020
NHTSA TSB #
10180401
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